CFPB · Heavy issue volume
Trouble during payment process
109.6K CFPB complaints (heavy-volume third) · 1.1K companies · top product Mortgage.
"Trouble during payment process" is in the heavy-volume third with 109.6K CFPB complaints (ranks #11 of 178) across 1.1K companies. Top product Mortgage. Allegations, not findings.
- Volume rank #11 of 178
- Shellpoint Partners, LLC 8.4% of filings
- Data updated June 2026
- Heavy issue volume
Companies filing under "Trouble during payment process"
Source: CFPB Consumer Complaint Database
"Trouble during payment process" in the heavy-volume third
"Trouble during payment process" appears across 1,056 distinct companies in the CFPB public record, a wide respondent spread for this allegation label. Volume lands in the heaviest third of indexed issue categories (#11 of 178). No single company exceeds 8.4% of these filings.
The most common product category where "Trouble during payment process" is raised is "Mortgage". Use company profiles to see relief and timely-response rates on the firms named most often. Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.
Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.
Data sourced from official public datasets for "Trouble during payment process" (#11 of 178; 1.1K companies). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Heavy issue volume