2026 data Public-data reference Official source

Money Source, Inc., the

916 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

PlainComplaint home → About this data
916
Total Complaints
99.1%
Timely Response
0%
Disputed
1.5%
Relief Provided
48
States Active
2015
Since

Data updated June 2026

Timely response rate 99.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.5%
Industry median

Share closed with monetary or non-monetary relief.

Money Source, Inc., the complaint mix by product

Total complaints: 916

Money Source, Inc., the complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 916 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 798 complaints (87.2%), resolution 1.8% Mortgage 87.2% Credit reporting,: 76 complaints (8.3%), resolution 0.0% Credit reporting, 8.3% Debt collection: 30 complaints (3.3%), resolution 0.0% Credit reporting: 7 complaints (0.8%), resolution 0.0% Money transfer,: 2 complaints (0.2%), resolution 0.0% Credit reporting: 1 complaints (0.1%), resolution 0.0% Checking or: 1 complaints (0.1%), resolution 0.0%
  • Mortgage 798 87.2% – 2% relief
  • Credit reporting, 76 8.3% – 0% relief
  • Debt collection 30 3.3% – 0% relief
  • Credit reporting 7 0.8% – 0% relief
  • Money transfer, 2 0.2% – 0% relief
  • Credit reporting 1 0.1% – 0% relief
  • Checking or 1 0.1% – 0% relief

How Money Source, Inc., the's 916 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 798
Credit reporting, credit repair services, or other personal consumer reports 76
Debt collection 30
Credit reporting or other personal consumer reports 7
Money transfer, virtual currency, or money service 2
Credit reporting 1
Checking or savings account 1
Payday loan, title loan, or personal loan 1

Top States

State Complaints
CA 129
TX 78
FL 65
NJ 59
GA 55
PA 39
CO 39
NY 35
WA 31
IL 30
TN 27
AZ 24
VA 21
MD 19
OK 18
OH 16
NC 16
KY 13
MA 13
MI 12

Top Issues

Issue Complaints
Trouble during payment process 455
Struggling to pay mortgage 175
Incorrect information on your report 71
Closing on a mortgage 39
Applying for a mortgage or refinancing an existing mortgage 39
Loan servicing, payments, escrow account 37
Problem with a credit reporting company's investigation into an existing problem 34
Improper use of your report 11
Attempts to collect debt not owed 7
False statements or representation 7
Took or threatened to take negative or legal action 6
Written notification about debt 5
Loan modification,collection,foreclosure 5
Application, originator, mortgage broker 5
Communication tactics 4
Problem with a company's investigation into an existing problem 3
Settlement process and costs 3
Credit decision / Underwriting 2
Wrong amount charged or received 2
Incorrect information on credit report 1

Yearly Trend

Year Complaints Timely
2015 5 100%
2016 34 100%
2017 48 97.9%
2018 60 98.3%
2019 91 100%
2020 175 99.4%
2021 227 100%
2022 170 97.1%
2023 73 100%
2024 19 100%
2025 9 100%
2026 5 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Money Source, Inc., the

Money Source, Inc., the's 916 logged complaints reach a nationwide footprint - 48 states have at least one filing on record. 58.4% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2015 through 2026-04-21.

Money Source, Inc., the answers 99.1% of complaints inside the CFPB's tracked window and closes 98.4% with a written explanation. 1.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Money Source, Inc., the.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Money Source, Inc., the have?

916, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Money Source, Inc., the respond to complaints on time?

99.1% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Money Source, Inc., the?

"Trouble during payment process", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.