CFPB · Single-product concentration
CMG Financial Services, Inc.
769 CFPB complaints · 90.5% in "Mortgage" · top issue Trouble during payment process.
CMG Financial Services, Inc.: 90.5% of 769 CFPB complaints sit in "Mortgage". Timely 97% · relief 1.7%. Allegations, not findings.
- Single-product concentration
- +11200% filings 2011 to 2026
CFPB relief outcome brief
CCDB company cmg-financial-services-inc
1.7% relief · 97% timely · 769 filings · Mortgage
Same-product relief peers
Nearest relief peer: Nationstar Mortgage LLC (1.7% relief)
CMG Financial Services, Inc. closes 1.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of CMG Financial Services, Inc.'s 769 filings include narrative text
53.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
CMG Financial Services, Inc. complaint mix by product
- Mortgage 696 90.5% – 2% relief
- Credit reporting 44 5.7% – 0% relief
- Credit reporting, 16 2.1% – 0% relief
- Debt collection 9 1.2% – 0% relief
- Money transfer, 2 0.3% – 0% relief
- Payday loan, 1 0.1% – 0% relief
- Checking or 1 0.1% – 0% relief
How CMG Financial Services, Inc.'s 769 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 696 |
| Credit reporting or other personal consumer reports | 44 |
| Credit reporting, credit repair services, or other personal consumer reports | 16 |
| Debt collection | 9 |
| Money transfer, virtual currency, or money service | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Checking or savings account | 1 |
Nationwide filing states for CMG Financial Services, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 20.9% of this company's filings
CMG Financial Services, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 113
- +11200% vs 2011
Top States
| State | Complaints |
|---|---|
| CA | 161 |
| TX | 95 |
| FL | 52 |
| GA | 25 |
| NY | 25 |
| MD | 24 |
| VA | 24 |
| AZ | 21 |
| PA | 20 |
| NV | 19 |
| CO | 19 |
| WA | 17 |
| NJ | 16 |
| TN | 15 |
| NC | 14 |
| MS | 13 |
| ME | 13 |
| CT | 12 |
| OK | 11 |
| OR | 11 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 410 |
| Struggling to pay mortgage | 99 |
| Applying for a mortgage or refinancing an existing mortgage | 65 |
| Incorrect information on your report | 47 |
| Closing on a mortgage | 47 |
| Loan servicing, payments, escrow account | 21 |
| Improper use of your report | 17 |
| Problem with a company's investigation into an existing problem | 17 |
| Loan modification,collection,foreclosure | 8 |
| Settlement process and costs | 8 |
| Application, originator, mortgage broker | 6 |
| Problem with a credit reporting company's investigation into an existing problem | 5 |
| Attempts to collect debt not owed | 3 |
| Credit decision / Underwriting | 3 |
| Took or threatened to take negative or legal action | 2 |
| Received a loan you didn't apply for | 1 |
| False statements or representation | 1 |
| Problem with customer service | 1 |
| Problem with fraud alerts or security freezes | 1 |
| Credit monitoring or identity theft protection services | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 1 | 100% |
| 2012 | 4 | 50% |
| 2013 | 7 | 71.4% |
| 2014 | 17 | 100% |
| 2015 | 10 | 100% |
| 2016 | 8 | 100% |
| 2017 | 11 | 90.9% |
| 2018 | 26 | 100% |
| 2019 | 21 | 95.2% |
| 2020 | 56 | 96.4% |
| 2021 | 74 | 97.3% |
| 2022 | 69 | 100% |
| 2023 | 76 | 89.5% |
| 2024 | 99 | 97% |
| 2025 | 177 | 98.9% |
| 2026 | 113 | 100% |
Source: CFPB Consumer Complaint Database
CMG Financial Services, Inc. filings cluster in one product
CMG Financial Services, Inc.'s 769 logged complaints reach a nationwide footprint - 49 states have at least one filing. 53.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2011 through 2026-06-24.
CMG Financial Services, Inc. answers 97% of complaints inside the CFPB's tracked window and closes 97.4% with a written explanation. 1.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CMG Financial Services, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for CMG Financial Services, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 769.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for CMG Financial Services, Inc. (97% timely; 1.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration