Total complaints
511
Filed since 2011
511 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
511 consumer complaints filed with the CFPB
This profile shows CMG Financial Services, Inc.'s complaint history from CFPB public records. 511 consumers have filed complaints since 2011. The company has a 97.3% timely response rate and has provided relief in 2.2% of cases.
Total complaints
511
Filed since 2011
Timely response
97.3%
CFPB-tracked response window
Relief rate
2.2%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How CMG Financial Services, Inc.'s 511 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 459 |
| Credit reporting or other personal consumer reports | 32 |
| Credit reporting, credit repair services, or other personal consumer reports | 11 |
| Debt collection | 6 |
| Money transfer, virtual currency, or money service | 2 |
| Checking or savings account | 1 |
| State | Complaints |
|---|---|
| CA | 95 |
| TX | 58 |
| FL | 29 |
| GA | 21 |
| NY | 21 |
| MD | 19 |
| VA | 15 |
| NV | 14 |
| TN | 12 |
| NJ | 12 |
| ME | 11 |
| CO | 11 |
| OR | 10 |
| AZ | 10 |
| WA | 10 |
| PA | 10 |
| NC | 9 |
| MS | 9 |
| AL | 9 |
| SC | 8 |
| Issue | Complaints |
|---|---|
| Trouble during payment process | 253 |
| Struggling to pay mortgage | 68 |
| Applying for a mortgage or refinancing an existing mortgage | 46 |
| Incorrect information on your report | 33 |
| Closing on a mortgage | 26 |
| Loan servicing, payments, escrow account | 21 |
| Improper use of your report | 13 |
| Problem with a company's investigation into an existing problem | 12 |
| Loan modification,collection,foreclosure | 8 |
| Settlement process and costs | 8 |
| Application, originator, mortgage broker | 5 |
| Problem with a credit reporting company's investigation into an existing problem | 3 |
| Credit decision / Underwriting | 3 |
| Attempts to collect debt not owed | 2 |
| Fraud or scam | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Cont'd attempts collect debt not owed | 1 |
| Took or threatened to take negative or legal action | 1 |
| Communication tactics | 1 |
| Managing an account | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 1 | 100% |
| 2012 | 4 | 50% |
| 2013 | 7 | 71.4% |
| 2014 | 17 | 100% |
| 2015 | 10 | 100% |
| 2016 | 7 | 100% |
| 2017 | 7 | 85.7% |
| 2018 | 21 | 100% |
| 2019 | 19 | 94.7% |
| 2020 | 39 | 97.4% |
| 2021 | 50 | 96% |
| 2022 | 43 | 100% |
| 2023 | 44 | 95.5% |
| 2024 | 67 | 97% |
| 2025 | 125 | 99.2% |
| 2026 | 50 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
CMG Financial Services, Inc. has accumulated 511 consumer complaints in the CFPB public database, with filings active across 47 U.S. states. Of those submissions, 170 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2011, and the most recent logged activity is 2026-03-31, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, CMG Financial Services, Inc. reports a 97.3% timely-response rate and has closed 97.3% of cases with a written explanation to the consumer. 2.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.6% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CMG Financial Services, Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
CMG Financial Services, Inc. has received 511 consumer complaints filed with the Consumer Financial Protection Bureau.
CMG Financial Services, Inc. has a 97.3% timely response rate to CFPB complaints.
The most common issue reported against CMG Financial Services, Inc. is "Trouble during payment process" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.