Regions Financial Corporation
9.9K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Regions Financial Corporation complaint mix by product
- Checking or 4K 45.6% – 29% relief
- Bank account 2K 21.4% – 39% relief
- Mortgage 1K 13.1% – 33% relief
- Credit card 453 5.2% – 40% relief
- Credit reporting 446 5.1% – 7% relief
- Credit reporting, 441 5.1% – 18% relief
- Credit card 387 4.4% – 37% relief
How Regions Financial Corporation's 9.9K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 4.0K |
| Bank account or service | 1.9K |
| Mortgage | 1.1K |
| Credit card or prepaid card | 453 |
| Credit reporting or other personal consumer reports | 446 |
| Credit reporting, credit repair services, or other personal consumer reports | 441 |
| Credit card | 387 |
| Debt collection | 351 |
| Money transfer, virtual currency, or money service | 230 |
| Payday loan, title loan, or personal loan | 174 |
| Payday loan, title loan, personal loan, or advance loan | 146 |
| Consumer Loan | 118 |
| Prepaid card | 91 |
| Vehicle loan or lease | 72 |
| Money transfers | 11 |
| Other financial service | 7 |
| Credit reporting | 6 |
| Payday loan | 3 |
| Debt or credit management | 1 |
| Student loan | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 2.2K |
| TN | 1.1K |
| GA | 1.1K |
| TX | 945 |
| AL | 938 |
| LA | 515 |
| MS | 510 |
| IL | 316 |
| MO | 285 |
| AR | 284 |
| CA | 199 |
| IN | 181 |
| NC | 162 |
| SC | 142 |
| NY | 71 |
| KY | 61 |
| VA | 60 |
| MI | 58 |
| OH | 56 |
| AZ | 55 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 2.3K |
| Account opening, closing, or management | 657 |
| Problem caused by your funds being low | 578 |
| Incorrect information on your report | 549 |
| Problems caused by my funds being low | 502 |
| Deposits and withdrawals | 455 |
| Problem with a lender or other company charging your account | 414 |
| Closing an account | 314 |
| Trouble during payment process | 309 |
| Opening an account | 304 |
| Improper use of your report | 243 |
| Loan servicing, payments, escrow account | 210 |
| Loan modification,collection,foreclosure | 183 |
| Problem with a purchase shown on your statement | 155 |
| Using a debit or ATM card | 145 |
| Attempts to collect debt not owed | 137 |
| Problem when making payments | 127 |
| Applying for a mortgage or refinancing an existing mortgage | 115 |
| Fraud or scam | 114 |
| Problem with a credit reporting company's investigation into an existing problem | 108 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 9 | 44.4% |
| 2012 | 435 | 77% |
| 2013 | 522 | 99.8% |
| 2014 | 507 | 100% |
| 2015 | 608 | 100% |
| 2016 | 506 | 100% |
| 2017 | 568 | 100% |
| 2018 | 548 | 99.8% |
| 2019 | 596 | 100% |
| 2020 | 618 | 100% |
| 2021 | 695 | 100% |
| 2022 | 810 | 99.9% |
| 2023 | 868 | 100% |
| 2024 | 880 | 100% |
| 2025 | 1.1K | 99.9% |
| 2026 | 625 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Regions Financial Corporation
Regions Financial Corporation's 9,908 logged complaints reach a nationwide footprint - 52 states have at least one filing on record. Only 36% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2011 through 2026-06-26.
Regions Financial Corporation answers 98.9% of complaints inside the CFPB's tracked window and closes 66.1% with a written explanation. 30.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Regions Financial Corporation.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Regions Financial Corporation have?
9,908, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Regions Financial Corporation respond to complaints on time?
98.9% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Regions Financial Corporation?
"Managing an account", filed under the "Checking or savings account" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.