CFPB · Higher closed-with-relief share

Regions Financial Corporation

9.9K CFPB complaints · 30.2% relief (high band) · top issue Managing an account.

9.9K CFPB complaints

Regions Financial Corporation closes 30.2% with relief (upper third) on 9.9K filings. Timely 98.9% · top product Checking or savings account. Allegations, not findings.

  • Volume rank #63 of 342
  • Higher closed-with-relief share
  • +6844.4% filings 2011 to 2026

CFPB relief outcome brief

CCDB company regions-financial-corporation

30.2% relief · 98.9% timely · 9.9K filings · Checking or savings account

Nearest relief peer: Huntington National Bank, the (30.1% relief)

Regions Financial Corporatio…30.2%M&T Bank Corporation19.4%Freedom Mortgage Company0.1%Spring Oaks Capital, LLC45.8%Suntrust Banks, Inc.27.5%
Closed-with-relief % among Regions Financial Corporation and nearest filing-volume peers

Regions Financial Corporation closes 30.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 9.9K complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

Subscribe (RSS)
Timely response rate 98.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 30.2%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Regions Financial Corporation complaint mix by product

Total complaints: 9.9K

Regions Financial Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 9.9K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 3,967 complaints (45.6%), resolution 29.4% Checking or 45.6% Bank account: 1,861 complaints (21.4%), resolution 38.5% Bank account 21.4% Mortgage: 1,142 complaints (13.1%), resolution 32.7% Mortgage 13.1% Credit card: 453 complaints (5.2%), resolution 40.4% Credit reporting: 446 complaints (5.1%), resolution 6.7% Credit reporting,: 441 complaints (5.1%), resolution 17.9% Credit card: 387 complaints (4.4%), resolution 37.0%
  • Checking or 4K 45.6% 29% relief
  • Bank account 2K 21.4% 39% relief
  • Mortgage 1K 13.1% 33% relief
  • Credit card 453 5.2% 40% relief
  • Credit reporting 446 5.1% 7% relief
  • Credit reporting, 441 5.1% 18% relief
  • Credit card 387 4.4% 37% relief

Heavy-volume mix: how Regions Financial Corporation's 9.9K complaints split across CFPB product categories. Resolution badge = % closed with relief.

Complaints by Product

Product Complaints
Checking or savings account 4.0K
Bank account or service 1.9K
Mortgage 1.1K
Credit card or prepaid card 453
Credit reporting or other personal consumer reports 446
Credit reporting, credit repair services, or other personal consumer reports 441
Credit card 387
Debt collection 351
Money transfer, virtual currency, or money service 230
Payday loan, title loan, or personal loan 174
Payday loan, title loan, personal loan, or advance loan 146
Consumer Loan 118
Prepaid card 91
Vehicle loan or lease 72
Money transfers 11
Other financial service 7
Credit reporting 6
Payday loan 3
Debt or credit management 1
Student loan 1

Nationwide filing states for Regions Financial Corporation

Top states by attributed volume, heavy-filing company

Nationwide footprint
Leading state
FL
22.2% of this company's filings
FL2.2KTN1.1KGA1.1KTX945AL938LA515MS510IL316

Regions Financial Corporation rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
625
+6844.4% vs 2011
05001,0001,500 201120132015201720192021202320252026 625

Top States

State Complaints
FL 2.2K
TN 1.1K
GA 1.1K
TX 945
AL 938
LA 515
MS 510
IL 316
MO 285
AR 284
CA 199
IN 181
NC 162
SC 142
NY 71
KY 61
VA 60
MI 58
OH 56
AZ 55

Top Issues

Issue Complaints
Managing an account 2.3K
Account opening, closing, or management 657
Problem caused by your funds being low 578
Incorrect information on your report 549
Problems caused by my funds being low 502
Deposits and withdrawals 455
Problem with a lender or other company charging your account 414
Closing an account 314
Trouble during payment process 309
Opening an account 304
Improper use of your report 243
Loan servicing, payments, escrow account 210
Loan modification,collection,foreclosure 183
Problem with a purchase shown on your statement 155
Using a debit or ATM card 145
Attempts to collect debt not owed 137
Problem when making payments 127
Applying for a mortgage or refinancing an existing mortgage 115
Fraud or scam 114
Problem with a credit reporting company's investigation into an existing problem 108

Yearly Trend

Year Complaints Timely
2011 9 44.4%
2012 435 77%
2013 522 99.8%
2014 507 100%
2015 608 100%
2016 506 100%
2017 568 100%
2018 548 99.8%
2019 596 100%
2020 618 100%
2021 695 100%
2022 810 99.9%
2023 868 100%
2024 880 100%
2025 1.1K 99.9%
2026 625 100%

Source: CFPB Consumer Complaint Database

Regions Financial Corporation in the higher-relief third

Regions Financial Corporation's 9,908 logged complaints reach a nationwide footprint - 52 states have at least one filing. Only 36% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2011 through 2026-06-26. Closed-with-relief 30.2% sits in the upper third of the corpus.

Regions Financial Corporation closes 30.2% with monetary or non-monetary relief and answers 98.9% inside the CFPB window; 66.1% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Checking or savings account" · top issue "Managing an account."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Regions Financial Corporation.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Regions Financial Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Regions Financial Corporation (#63 of 342; 98.9% timely; 30.2% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Higher closed-with-relief share