CFPB · Higher closed-with-relief share
Regions Financial Corporation
9.9K CFPB complaints · 30.2% relief (high band) · top issue Managing an account.
Regions Financial Corporation closes 30.2% with relief (upper third) on 9.9K filings. Timely 98.9% · top product Checking or savings account. Allegations, not findings.
- Higher closed-with-relief share
- +6844.4% filings 2011 to 2026
CFPB relief outcome brief
CCDB company regions-financial-corporation
30.2% relief · 98.9% timely · 9.9K filings · Checking or savings account
Same-product relief peers
Nearest relief peer: Huntington National Bank, the (30.1% relief)
Regions Financial Corporation closes 30.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Regions Financial Corporation scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (38/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
100 / 100 percentile-benchmarked
30.2% of complaints closed with relief to the consumer
Timely response
98 / 100 percentile-benchmarked
98.9% of complaints answered inside the CFPB 15-day window
Closed with explanation
38 / 100 percentile-benchmarked
66.1% of complaints closed with an explanation to the consumer
How 9.9K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Regions Financial Corporation complaint mix by product
- Checking or 4K 45.6% – 29% relief
- Bank account 2K 21.4% – 39% relief
- Mortgage 1K 13.1% – 33% relief
- Credit card 453 5.2% – 40% relief
- Credit reporting 446 5.1% – 7% relief
- Credit reporting, 441 5.1% – 18% relief
- Credit card 387 4.4% – 37% relief
Heavy-volume mix: how Regions Financial Corporation's 9.9K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 4.0K |
| Bank account or service | 1.9K |
| Mortgage | 1.1K |
| Credit card or prepaid card | 453 |
| Credit reporting or other personal consumer reports | 446 |
| Credit reporting, credit repair services, or other personal consumer reports | 441 |
| Credit card | 387 |
| Debt collection | 351 |
| Money transfer, virtual currency, or money service | 230 |
| Payday loan, title loan, or personal loan | 174 |
| Payday loan, title loan, personal loan, or advance loan | 146 |
| Consumer Loan | 118 |
| Prepaid card | 91 |
| Vehicle loan or lease | 72 |
| Money transfers | 11 |
| Other financial service | 7 |
| Credit reporting | 6 |
| Payday loan | 3 |
| Debt or credit management | 1 |
| Student loan | 1 |
Nationwide filing states for Regions Financial Corporation
Top states by attributed volume, heavy-filing company
- Leading state
- FL
- 22.2% of this company's filings
Regions Financial Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 625
- +6844.4% vs 2011
Volume vs. relief
Where Regions Financial Corporation sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Regions Financial Corporation files more complaint volume than 82% of them, and closes complaints with relief more often than 90% of them, placing it in the quadrant for high volume, above-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 9,908 · Closed with relief: 30.2%
Top States
| State | Complaints |
|---|---|
| FL | 2.2K |
| TN | 1.1K |
| GA | 1.1K |
| TX | 945 |
| AL | 938 |
| LA | 515 |
| MS | 510 |
| IL | 316 |
| MO | 285 |
| AR | 284 |
| CA | 199 |
| IN | 181 |
| NC | 162 |
| SC | 142 |
| NY | 71 |
| KY | 61 |
| VA | 60 |
| MI | 58 |
| OH | 56 |
| AZ | 55 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 2.3K |
| Account opening, closing, or management | 657 |
| Problem caused by your funds being low | 578 |
| Incorrect information on your report | 549 |
| Problems caused by my funds being low | 502 |
| Deposits and withdrawals | 455 |
| Problem with a lender or other company charging your account | 414 |
| Closing an account | 314 |
| Trouble during payment process | 309 |
| Opening an account | 304 |
| Improper use of your report | 243 |
| Loan servicing, payments, escrow account | 210 |
| Loan modification,collection,foreclosure | 183 |
| Problem with a purchase shown on your statement | 155 |
| Using a debit or ATM card | 145 |
| Attempts to collect debt not owed | 137 |
| Problem when making payments | 127 |
| Applying for a mortgage or refinancing an existing mortgage | 115 |
| Fraud or scam | 114 |
| Problem with a credit reporting company's investigation into an existing problem | 108 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 9 | 44.4% |
| 2012 | 435 | 77% |
| 2013 | 522 | 99.8% |
| 2014 | 507 | 100% |
| 2015 | 608 | 100% |
| 2016 | 506 | 100% |
| 2017 | 568 | 100% |
| 2018 | 548 | 99.8% |
| 2019 | 596 | 100% |
| 2020 | 618 | 100% |
| 2021 | 695 | 100% |
| 2022 | 810 | 99.9% |
| 2023 | 868 | 100% |
| 2024 | 880 | 100% |
| 2025 | 1.1K | 99.9% |
| 2026 | 625 | 100% |
Source: CFPB Consumer Complaint Database
Regions Financial Corporation in the higher-relief third
Regions Financial Corporation's 9,908 logged complaints reach a nationwide footprint - 52 states have at least one filing. Only 36% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2011 through 2026-06-26. Closed-with-relief 30.2% sits in the upper third of the corpus.
Regions Financial Corporation closes 30.2% with monetary or non-monetary relief and answers 98.9% inside the CFPB window; 66.1% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Checking or savings account" · top issue "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Regions Financial Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Regions Financial Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 9.9K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Regions Financial Corporation (#63 of 342; 98.9% timely; 30.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Higher closed-with-relief share