CFPB · Heavy filing volume
TD Bank Us Holding Company
36.3K CFPB complaints (heavy-volume third) · 58 states · top issue Managing an account.
TD Bank Us Holding Company is in the heavy-volume third with 36.3K CFPB complaints (ranks #25 of 342). Timely 100% · relief 34.6% · top product Checking or savings account. Allegations, not findings.
- Heavy filing volume
- +19893.8% filings 2011 to 2026
CFPB relief outcome brief
CCDB company td-bank-us-holding-company
34.6% relief · 100% timely · 36.3K filings · Checking or savings account
Same-product relief peers
Nearest relief peer: Seacoast Banking Corporation of Florida (34.3% relief)
TD Bank Us Holding Company closes 34.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
TD Bank Us Holding Company scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (34/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
100 / 100 percentile-benchmarked
34.6% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
34 / 100 percentile-benchmarked
64.3% of complaints closed with an explanation to the consumer
How 36.3K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
TD Bank Us Holding Company complaint mix by product
- Checking or 9K 27.8% – 40% relief
- Credit card 5K 14.6% – 39% relief
- Credit reporting 4K 14.0% – 18% relief
- Credit card 4K 12.0% – 44% relief
- Credit reporting, 4K 11.7% – 26% relief
- Debt collection 3K 10.3% – 25% relief
- Bank account 3K 9.7% – 50% relief
Heavy-volume mix: how TD Bank Us Holding Company's 36.3K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 8.8K |
| Credit card | 4.6K |
| Credit reporting or other personal consumer reports | 4.4K |
| Credit card or prepaid card | 3.8K |
| Credit reporting, credit repair services, or other personal consumer reports | 3.7K |
| Debt collection | 3.2K |
| Bank account or service | 3.1K |
| Mortgage | 1.8K |
| Vehicle loan or lease | 1.1K |
| Money transfer, virtual currency, or money service | 956 |
| Consumer Loan | 432 |
| Payday loan, title loan, or personal loan | 247 |
| Payday loan, title loan, personal loan, or advance loan | 111 |
| Credit reporting | 41 |
| Money transfers | 36 |
| Prepaid card | 30 |
| Debt or credit management | 19 |
| Other financial service | 11 |
| Student loan | 3 |
| Payday loan | 1 |
Nationwide filing states for TD Bank Us Holding Company
Top states by attributed volume, heavy-filing company
- Leading state
- NY
- 16.9% of this company's filings
TD Bank Us Holding Company rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 3.2K
- +19893.8% vs 2011
Volume vs. relief
Where TD Bank Us Holding Company sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, TD Bank Us Holding Company files more complaint volume than 93% of them, and closes complaints with relief more often than 93% of them, placing it in the quadrant for high volume, above-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 36,283 · Closed with relief: 34.6%
Top States
| State | Complaints |
|---|---|
| NY | 6.1K |
| FL | 4.6K |
| NJ | 3.9K |
| CA | 3.1K |
| PA | 2.3K |
| TX | 1.7K |
| MA | 1.7K |
| MD | 1.1K |
| CT | 997 |
| IL | 932 |
| GA | 913 |
| VA | 833 |
| NC | 805 |
| SC | 607 |
| OH | 428 |
| AZ | 416 |
| MI | 403 |
| NH | 399 |
| DE | 358 |
| ME | 337 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 5.1K |
| Incorrect information on your report | 4.7K |
| Improper use of your report | 2.3K |
| Problem with a purchase shown on your statement | 1.8K |
| Attempts to collect debt not owed | 1.3K |
| Opening an account | 1.2K |
| Getting a credit card | 1.1K |
| Problem with a company's investigation into an existing problem | 1.0K |
| Closing an account | 964 |
| Problem when making payments | 957 |
| Problem with a credit reporting company's investigation into an existing problem | 944 |
| Account opening, closing, or management | 944 |
| Deposits and withdrawals | 827 |
| Problem with a lender or other company charging your account | 819 |
| Problems caused by my funds being low | 796 |
| Fees or interest | 756 |
| Took or threatened to take negative or legal action | 741 |
| Problem caused by your funds being low | 667 |
| Other features, terms, or problems | 638 |
| Managing the loan or lease | 591 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 16 | 100% |
| 2012 | 724 | 99.9% |
| 2013 | 1.0K | 100% |
| 2014 | 1.2K | 99.5% |
| 2015 | 1.3K | 100% |
| 2016 | 1.3K | 100% |
| 2017 | 1.5K | 100% |
| 2018 | 2.1K | 100% |
| 2019 | 1.9K | 99.9% |
| 2020 | 2.4K | 100% |
| 2021 | 3.3K | 100% |
| 2022 | 3.2K | 100% |
| 2023 | 3.4K | 100% |
| 2024 | 4.0K | 100% |
| 2025 | 5.6K | 100% |
| 2026 | 3.2K | 100% |
Source: CFPB Consumer Complaint Database
TD Bank Us Holding Company in the heavy-volume third
TD Bank Us Holding Company's 36,283 logged complaints reach a nationwide footprint - 58 states have at least one filing. Only 38.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2011 through 2026-06-26. Volume lands in the heaviest third of the indexed company corpus (#25 of 342).
TD Bank Us Holding Company answers 100% of complaints inside the CFPB's tracked window and closes 64.3% with a written explanation. 34.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about TD Bank Us Holding Company.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for TD Bank Us Holding Company: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 36.3K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for TD Bank Us Holding Company (#25 of 342; 100% timely; 34.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Heavy filing volume