TD Bank Us Holding Company
36.3K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
TD Bank Us Holding Company complaint mix by product
- Checking or 9K 27.8% – 40% relief
- Credit card 5K 14.6% – 39% relief
- Credit reporting 4K 14.0% – 18% relief
- Credit card 4K 12.0% – 44% relief
- Credit reporting, 4K 11.7% – 26% relief
- Debt collection 3K 10.3% – 25% relief
- Bank account 3K 9.7% – 50% relief
How TD Bank Us Holding Company's 36.3K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 8.8K |
| Credit card | 4.6K |
| Credit reporting or other personal consumer reports | 4.4K |
| Credit card or prepaid card | 3.8K |
| Credit reporting, credit repair services, or other personal consumer reports | 3.7K |
| Debt collection | 3.2K |
| Bank account or service | 3.1K |
| Mortgage | 1.8K |
| Vehicle loan or lease | 1.1K |
| Money transfer, virtual currency, or money service | 956 |
| Consumer Loan | 432 |
| Payday loan, title loan, or personal loan | 247 |
| Payday loan, title loan, personal loan, or advance loan | 111 |
| Credit reporting | 41 |
| Money transfers | 36 |
| Prepaid card | 30 |
| Debt or credit management | 19 |
| Other financial service | 11 |
| Student loan | 3 |
| Payday loan | 1 |
Top States
| State | Complaints |
|---|---|
| NY | 6.1K |
| FL | 4.6K |
| NJ | 3.9K |
| CA | 3.1K |
| PA | 2.3K |
| TX | 1.7K |
| MA | 1.7K |
| MD | 1.1K |
| CT | 997 |
| IL | 932 |
| GA | 913 |
| VA | 833 |
| NC | 805 |
| SC | 607 |
| OH | 428 |
| AZ | 416 |
| MI | 403 |
| NH | 399 |
| DE | 358 |
| ME | 337 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 5.1K |
| Incorrect information on your report | 4.7K |
| Improper use of your report | 2.3K |
| Problem with a purchase shown on your statement | 1.8K |
| Attempts to collect debt not owed | 1.3K |
| Opening an account | 1.2K |
| Getting a credit card | 1.1K |
| Problem with a company's investigation into an existing problem | 1.0K |
| Closing an account | 964 |
| Problem when making payments | 957 |
| Problem with a credit reporting company's investigation into an existing problem | 944 |
| Account opening, closing, or management | 944 |
| Deposits and withdrawals | 827 |
| Problem with a lender or other company charging your account | 819 |
| Problems caused by my funds being low | 796 |
| Fees or interest | 756 |
| Took or threatened to take negative or legal action | 741 |
| Problem caused by your funds being low | 667 |
| Other features, terms, or problems | 638 |
| Managing the loan or lease | 591 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 16 | 100% |
| 2012 | 724 | 99.9% |
| 2013 | 1.0K | 100% |
| 2014 | 1.2K | 99.5% |
| 2015 | 1.3K | 100% |
| 2016 | 1.3K | 100% |
| 2017 | 1.5K | 100% |
| 2018 | 2.1K | 100% |
| 2019 | 1.9K | 99.9% |
| 2020 | 2.4K | 100% |
| 2021 | 3.3K | 100% |
| 2022 | 3.2K | 100% |
| 2023 | 3.4K | 100% |
| 2024 | 4.0K | 100% |
| 2025 | 5.6K | 100% |
| 2026 | 3.2K | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About TD Bank Us Holding Company
TD Bank Us Holding Company's 36,283 logged complaints reach a nationwide footprint - 58 states have at least one filing on record. Only 38.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2011 through 2026-06-26.
TD Bank Us Holding Company answers 100% of complaints inside the CFPB's tracked window and closes 64.3% with a written explanation. 34.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about TD Bank Us Holding Company.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does TD Bank Us Holding Company have?
36,283, per the CFPB's public complaint count for this company (see the full breakdown above).
Does TD Bank Us Holding Company respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about TD Bank Us Holding Company?
"Managing an account", filed under the "Checking or savings account" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.