CFPB · Heavy filing volume
TD Bank Us Holding Company
36.3K CFPB complaints (heavy-volume third) · 58 states · top issue Managing an account.
TD Bank Us Holding Company is in the heavy-volume third with 36.3K CFPB complaints (ranks #25 of 342). Timely 100% · relief 34.6% · top product Checking or savings account. Allegations, not findings.
- Volume rank #25 of 342
- Heavy filing volume
- +19893.8% filings 2011 to 2026
CFPB relief outcome brief
CCDB company td-bank-us-holding-company
34.6% relief · 100% timely · 36.3K filings · Checking or savings account
Same-product relief peers
Nearest relief peer: Seacoast Banking Corporation of Florida (34.3% relief)
TD Bank Us Holding Company closes 34.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 36.3K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
TD Bank Us Holding Company complaint mix by product
- Checking or 9K 27.8% – 40% relief
- Credit card 5K 14.6% – 39% relief
- Credit reporting 4K 14.0% – 18% relief
- Credit card 4K 12.0% – 44% relief
- Credit reporting, 4K 11.7% – 26% relief
- Debt collection 3K 10.3% – 25% relief
- Bank account 3K 9.7% – 50% relief
Heavy-volume mix: how TD Bank Us Holding Company's 36.3K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 8.8K |
| Credit card | 4.6K |
| Credit reporting or other personal consumer reports | 4.4K |
| Credit card or prepaid card | 3.8K |
| Credit reporting, credit repair services, or other personal consumer reports | 3.7K |
| Debt collection | 3.2K |
| Bank account or service | 3.1K |
| Mortgage | 1.8K |
| Vehicle loan or lease | 1.1K |
| Money transfer, virtual currency, or money service | 956 |
| Consumer Loan | 432 |
| Payday loan, title loan, or personal loan | 247 |
| Payday loan, title loan, personal loan, or advance loan | 111 |
| Credit reporting | 41 |
| Money transfers | 36 |
| Prepaid card | 30 |
| Debt or credit management | 19 |
| Other financial service | 11 |
| Student loan | 3 |
| Payday loan | 1 |
Nationwide filing states for TD Bank Us Holding Company
Top states by attributed volume, heavy-filing company
- Leading state
- NY
- 16.9% of this company's filings
TD Bank Us Holding Company rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 3.2K
- +19893.8% vs 2011
Top States
| State | Complaints |
|---|---|
| NY | 6.1K |
| FL | 4.6K |
| NJ | 3.9K |
| CA | 3.1K |
| PA | 2.3K |
| TX | 1.7K |
| MA | 1.7K |
| MD | 1.1K |
| CT | 997 |
| IL | 932 |
| GA | 913 |
| VA | 833 |
| NC | 805 |
| SC | 607 |
| OH | 428 |
| AZ | 416 |
| MI | 403 |
| NH | 399 |
| DE | 358 |
| ME | 337 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 5.1K |
| Incorrect information on your report | 4.7K |
| Improper use of your report | 2.3K |
| Problem with a purchase shown on your statement | 1.8K |
| Attempts to collect debt not owed | 1.3K |
| Opening an account | 1.2K |
| Getting a credit card | 1.1K |
| Problem with a company's investigation into an existing problem | 1.0K |
| Closing an account | 964 |
| Problem when making payments | 957 |
| Problem with a credit reporting company's investigation into an existing problem | 944 |
| Account opening, closing, or management | 944 |
| Deposits and withdrawals | 827 |
| Problem with a lender or other company charging your account | 819 |
| Problems caused by my funds being low | 796 |
| Fees or interest | 756 |
| Took or threatened to take negative or legal action | 741 |
| Problem caused by your funds being low | 667 |
| Other features, terms, or problems | 638 |
| Managing the loan or lease | 591 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 16 | 100% |
| 2012 | 724 | 99.9% |
| 2013 | 1.0K | 100% |
| 2014 | 1.2K | 99.5% |
| 2015 | 1.3K | 100% |
| 2016 | 1.3K | 100% |
| 2017 | 1.5K | 100% |
| 2018 | 2.1K | 100% |
| 2019 | 1.9K | 99.9% |
| 2020 | 2.4K | 100% |
| 2021 | 3.3K | 100% |
| 2022 | 3.2K | 100% |
| 2023 | 3.4K | 100% |
| 2024 | 4.0K | 100% |
| 2025 | 5.6K | 100% |
| 2026 | 3.2K | 100% |
Source: CFPB Consumer Complaint Database
TD Bank Us Holding Company in the heavy-volume third
TD Bank Us Holding Company's 36,283 logged complaints reach a nationwide footprint - 58 states have at least one filing. Only 38.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2011 through 2026-06-26. Volume lands in the heaviest third of the indexed company corpus (#25 of 342).
TD Bank Us Holding Company answers 100% of complaints inside the CFPB's tracked window and closes 64.3% with a written explanation. 34.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about TD Bank Us Holding Company.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for TD Bank Us Holding Company: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 36.3K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for TD Bank Us Holding Company (#25 of 342; 100% timely; 34.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Heavy filing volume