2026 data Public-data reference. official source

TD BANK US HOLDING COMPANY

28.8K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

28.8K consumer complaints filed with the CFPB

This profile shows TD BANK US HOLDING COMPANY's complaint history from CFPB public records. 28,786 consumers have filed complaints since 2011. The company has a 100% timely response rate and has provided relief in 34.6% of cases.

28.8K
Total Complaints
100%
Timely Response
4.1%
Disputed
34.6%
Relief Provided
58
States Active
2011
Since

Total complaints

28.8K

Filed since 2011

Timely response

100%

CFPB-tracked response window

Relief rate

34.6%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 34.6%
Industry median

Share closed with monetary or non-monetary relief.

TD BANK US HOLDING COMPANY complaint mix by product

Total complaints: 28.8K

TD BANK US HOLDING COMPANY complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 28.8K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 6,774 complaints (27.0%), resolution 39.5% Checking or 27.0% Credit card: 3,466 complaints (13.8%), resolution 39.8% Credit card 13.8% Credit reporting: 3,388 complaints (13.5%), resolution 17.9% Credit reporting 13.5% Credit reporting,: 3,042 complaints (12.1%), resolution 25.6% Credit reporting, 12.1% Credit card: 2,981 complaints (11.9%), resolution 42.8% Credit card 11.9% Bank account: 2,913 complaints (11.6%), resolution 49.3% Bank account 11.6% Debt collection: 2,537 complaints (10.1%), resolution 24.7% Debt collection 10.1%
  • Checking or 7K 27.0% 40% relief
  • Credit card 3K 13.8% 40% relief
  • Credit reporting 3K 13.5% 18% relief
  • Credit reporting, 3K 12.1% 26% relief
  • Credit card 3K 11.9% 43% relief
  • Bank account 3K 11.6% 49% relief
  • Debt collection 3K 10.1% 25% relief

How TD BANK US HOLDING COMPANY's 28.8K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 6.8K
Credit card 3.5K
Credit reporting or other personal consumer reports 3.4K
Credit reporting, credit repair services, or other personal consumer reports 3.0K
Credit card or prepaid card 3.0K
Bank account or service 2.9K
Debt collection 2.5K
Mortgage 1.4K
Vehicle loan or lease 762
Money transfer, virtual currency, or money service 684
Consumer Loan 407
Payday loan, title loan, or personal loan 191
Payday loan, title loan, personal loan, or advance loan 81
Credit reporting 37
Money transfers 33
Prepaid card 24
Debt or credit management 15
Other financial service 10
Student loan 3
Payday loan 1

Top States

State Complaints
NY 4.9K
FL 3.7K
NJ 3.1K
CA 2.4K
PA 1.9K
MA 1.3K
TX 1.3K
CT 832
MD 831
GA 698
IL 695
NC 653
VA 635
SC 489
OH 354
NH 336
MI 315
AZ 312
DE 291
ME 285

Top Issues

Issue Complaints
Managing an account 3.9K
Incorrect information on your report 3.7K
Improper use of your report 1.9K
Problem with a purchase shown on your statement 1.2K
Attempts to collect debt not owed 1.0K
Opening an account 968
Getting a credit card 925
Account opening, closing, or management 892
Deposits and withdrawals 793
Problem with a credit reporting company's investigation into an existing problem 763
Problems caused by my funds being low 758
Problem with a company's investigation into an existing problem 742
Closing an account 738
Problem when making payments 712
Problem with a lender or other company charging your account 597
Took or threatened to take negative or legal action 558
Fees or interest 536
Problem caused by your funds being low 507
Managing the loan or lease 473
Other features, terms, or problems 471

Yearly Trend

Year Complaints Timely
2011 16 100%
2012 727 99.9%
2013 1.0K 100%
2014 1.2K 99.5%
2015 1.2K 100%
2016 1.2K 100%
2017 1.4K 100%
2018 1.8K 99.9%
2019 1.5K 99.9%
2020 1.9K 100%
2021 2.7K 100%
2022 2.6K 100%
2023 2.7K 100%
2024 3.2K 100%
2025 4.3K 100%
2026 1.5K 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About TD BANK US HOLDING COMPANY

TD BANK US HOLDING COMPANY has accumulated 28,786 consumer complaints in the CFPB public database, with filings active across 58 U.S. states. Of those submissions, 7,829 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2011, and the most recent logged activity is 2026-03-28, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, TD BANK US HOLDING COMPANY reports a 100% timely-response rate and has closed 64.3% of cases with a written explanation to the consumer. 34.6% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 4.1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Checking or savings account", and the single most common underlying issue is "Managing an account".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating TD BANK US HOLDING COMPANY: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does TD BANK US HOLDING COMPANY have?

TD BANK US HOLDING COMPANY has received 28,786 consumer complaints filed with the Consumer Financial Protection Bureau.

Does TD BANK US HOLDING COMPANY respond to complaints on time?

TD BANK US HOLDING COMPANY has a 100% timely response rate to CFPB complaints.

What is the most common complaint about TD BANK US HOLDING COMPANY?

The most common issue reported against TD BANK US HOLDING COMPANY is "Managing an account" in the "Checking or savings account" product category.

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