CFPB · Lower closed-with-relief share
BSI Financial Holdings, Inc.
1.5K CFPB complaints · 0.1% relief (low band) · top issue Trouble during payment process.
BSI Financial Holdings, Inc. closes 0.1% with relief (lower third) on 1.5K filings. Timely 99.7% · top product Mortgage. Allegations, not findings.
- Volume rank #266 of 342
- Lower closed-with-relief share
- +2766.7% filings 2019 to 2026
CFPB relief outcome brief
CCDB company bsi-financial-holdings-inc
0.1% relief · 99.7% timely · 1.5K filings · Mortgage
Same-product relief peers
Nearest relief peer: Freedom Mortgage Company (0.1% relief)
BSI Financial Holdings, Inc. closes 0.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of BSI Financial Holdings, Inc.'s 1.5K filings include narrative text
59.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
BSI Financial Holdings, Inc. complaint mix by product
- Mortgage 1K 85.0% – 0% relief
- Credit reporting, 81 5.3% – 0% relief
- Credit reporting 77 5.1% – 0% relief
- Debt collection 61 4.0% – 0% relief
- Payday loan, 6 0.4% – 0% relief
- Checking or 1 0.1% – 0% relief
- Debt or 1 0.1% – 0% relief
Lighter-volume mix: how BSI Financial Holdings, Inc.'s 1.5K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 1.3K |
| Credit reporting, credit repair services, or other personal consumer reports | 81 |
| Credit reporting or other personal consumer reports | 77 |
| Debt collection | 61 |
| Payday loan, title loan, or personal loan | 6 |
| Checking or savings account | 1 |
| Debt or credit management | 1 |
| Credit card | 1 |
Nationwide filing states for BSI Financial Holdings, Inc.
Top states by attributed volume, lighter-filing company
- Leading state
- CA
- 15.1% of this company's filings
BSI Financial Holdings, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 86
- +2766.7% vs 2019
Top States
| State | Complaints |
|---|---|
| CA | 230 |
| TX | 144 |
| GA | 103 |
| FL | 94 |
| CO | 69 |
| NJ | 66 |
| IL | 60 |
| NC | 55 |
| PA | 54 |
| MD | 49 |
| NY | 47 |
| AZ | 43 |
| VA | 40 |
| WA | 37 |
| OH | 35 |
| OR | 33 |
| SC | 31 |
| MI | 26 |
| IN | 25 |
| WI | 21 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 882 |
| Struggling to pay mortgage | 238 |
| Incorrect information on your report | 146 |
| Closing on a mortgage | 60 |
| Applying for a mortgage or refinancing an existing mortgage | 50 |
| Improper use of your report | 26 |
| Attempts to collect debt not owed | 26 |
| Problem with a company's investigation into an existing problem | 25 |
| Problem with a credit reporting company's investigation into an existing problem | 22 |
| False statements or representation | 15 |
| Written notification about debt | 10 |
| Took or threatened to take negative or legal action | 9 |
| Problem when making payments | 2 |
| Charged fees or interest you didn't expect | 2 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 1 |
| Charged upfront or unexpected fees | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Communication tactics | 1 |
| Problem with the payoff process at the end of the loan | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 3 | 100% |
| 2020 | 188 | 99.5% |
| 2021 | 269 | 100% |
| 2022 | 352 | 100% |
| 2023 | 260 | 98.5% |
| 2024 | 173 | 100% |
| 2025 | 188 | 100% |
| 2026 | 86 | 100% |
Source: CFPB Consumer Complaint Database
BSI Financial Holdings, Inc. in the lower-relief third
BSI Financial Holdings, Inc.'s 1,519 logged complaints reach a nationwide footprint - 51 states have at least one filing. 59.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2026-06-24. Closed-with-relief 0.1% sits in the lower third of the corpus.
BSI Financial Holdings, Inc. closes 0.1% with monetary or non-monetary relief and answers 99.7% inside the CFPB window; 99.1% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Mortgage" · top issue "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about BSI Financial Holdings, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for BSI Financial Holdings, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.5K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for BSI Financial Holdings, Inc. (#266 of 342; 99.7% timely; 0.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lower closed-with-relief share