2026 data Public-data reference Official source

BSI Financial Holdings, Inc.

1.5K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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1.5K
Total Complaints
99.7%
Timely Response
0%
Disputed
0.1%
Relief Provided
51
States Active
2019
Since

Data updated June 2026

Timely response rate 99.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.1%
Industry median

Share closed with monetary or non-monetary relief.

BSI Financial Holdings, Inc. complaint mix by product

Total complaints: 1.5K

BSI Financial Holdings, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.5K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 1,291 complaints (85.0%), resolution 0.1% Mortgage 85.0% Credit reporting,: 81 complaints (5.3%), resolution 0.0% Credit reporting: 77 complaints (5.1%), resolution 0.0% Debt collection: 61 complaints (4.0%), resolution 0.0% Payday loan,: 6 complaints (0.4%), resolution 0.0% Checking or: 1 complaints (0.1%), resolution 0.0% Debt or: 1 complaints (0.1%), resolution 0.0%
  • Mortgage 1K 85.0% – 0% relief
  • Credit reporting, 81 5.3% – 0% relief
  • Credit reporting 77 5.1% – 0% relief
  • Debt collection 61 4.0% – 0% relief
  • Payday loan, 6 0.4% – 0% relief
  • Checking or 1 0.1% – 0% relief
  • Debt or 1 0.1% – 0% relief

How BSI Financial Holdings, Inc.'s 1.5K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 1.3K
Credit reporting, credit repair services, or other personal consumer reports 81
Credit reporting or other personal consumer reports 77
Debt collection 61
Payday loan, title loan, or personal loan 6
Checking or savings account 1
Debt or credit management 1
Credit card 1

Top States

State Complaints
CA 230
TX 144
GA 103
FL 94
CO 69
NJ 66
IL 60
NC 55
PA 54
MD 49
NY 47
AZ 43
VA 40
WA 37
OH 35
OR 33
SC 31
MI 26
IN 25
WI 21

Top Issues

Issue Complaints
Trouble during payment process 882
Struggling to pay mortgage 238
Incorrect information on your report 146
Closing on a mortgage 60
Applying for a mortgage or refinancing an existing mortgage 50
Improper use of your report 26
Attempts to collect debt not owed 26
Problem with a company's investigation into an existing problem 25
Problem with a credit reporting company's investigation into an existing problem 22
False statements or representation 15
Written notification about debt 10
Took or threatened to take negative or legal action 9
Problem when making payments 2
Charged fees or interest you didn't expect 2
Money was taken from your bank account on the wrong day or for the wrong amount 1
Charged upfront or unexpected fees 1
Credit monitoring or identity theft protection services 1
Communication tactics 1
Problem with the payoff process at the end of the loan 1

Yearly Trend

Year Complaints Timely
2019 3 100%
2020 188 99.5%
2021 269 100%
2022 352 100%
2023 260 98.5%
2024 173 100%
2025 188 100%
2026 86 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About BSI Financial Holdings, Inc.

BSI Financial Holdings, Inc.'s 1,519 logged complaints reach a nationwide footprint - 51 states have at least one filing on record. 59.8% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2019 through 2026-06-24.

BSI Financial Holdings, Inc. answers 99.7% of complaints inside the CFPB's tracked window and closes 99.1% with a written explanation. 0.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about BSI Financial Holdings, Inc..

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does BSI Financial Holdings, Inc. have?

1,519, per the CFPB's public complaint count for this company (see the full breakdown above).

Does BSI Financial Holdings, Inc. respond to complaints on time?

99.7% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about BSI Financial Holdings, Inc.?

"Trouble during payment process", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.