CFPB · Higher closed-with-relief share

Huntington National Bank, the

8.3K CFPB complaints · 30.1% relief (high band) · top issue Managing an account.

8.3K CFPB complaints

Huntington National Bank, the closes 30.1% with relief (upper third) on 8.3K filings. Timely 99.9% · top product Checking or savings account. Allegations, not findings.

  • Higher closed-with-relief share
  • +368.4% filings 2012 to 2026

CFPB relief outcome brief

CCDB company huntington-national-bank-the

30.1% relief · 99.9% timely · 8.3K filings · Checking or savings account

Nearest relief peer: Regions Financial Corporation (30.2% relief)

Huntington National Bank, the(this)30.1%Comerica41.6%Radius Global Solutions LLC39.5%LoanCare, LLC0.1%Rocket Mortgage, LLC3.7%
Closed-with-relief % among Huntington National Bank, the and nearest filing-volume peers

Huntington National Bank, the closes 30.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Response Quality Score

Huntington National Bank, the scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (43/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.

86 /100 grade A

Relief provided

100 / 100 percentile-benchmarked

30.1% of complaints closed with relief to the consumer

Timely response

100 / 100 percentile-benchmarked

99.9% of complaints answered inside the CFPB 15-day window

Closed with explanation

43 / 100 percentile-benchmarked

69% of complaints closed with an explanation to the consumer

How 8.3K complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

Subscribe (RSS)
Timely response rate 99.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 30.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Huntington National Bank, the complaint mix by product

Total complaints: 8.3K

Huntington National Bank, the complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 8.3K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 4,035 complaints (54.7%), resolution 37.8% Checking or 54.7% Mortgage: 1,080 complaints (14.6%), resolution 21.8% Mortgage 14.6% Bank account: 797 complaints (10.8%), resolution 40.9% Bank account 10.8% Credit reporting: 423 complaints (5.7%), resolution 11.1% Vehicle loan: 416 complaints (5.6%), resolution 27.4% Money transfer,: 327 complaints (4.4%), resolution 20.2% Credit reporting,: 296 complaints (4.0%), resolution 6.4%
  • Checking or 4K 54.7% – 38% relief
  • Mortgage 1K 14.6% – 22% relief
  • Bank account 797 10.8% – 41% relief
  • Credit reporting 423 5.7% – 11% relief
  • Vehicle loan 416 5.6% – 27% relief
  • Money transfer, 327 4.4% – 20% relief
  • Credit reporting, 296 4.0% – 6% relief

Heavy-volume mix: how Huntington National Bank, the's 8.3K complaints split across CFPB product categories. Resolution badge = % closed with relief.

Complaints by Product

Product Complaints
Checking or savings account 4.0K
Mortgage 1.1K
Bank account or service 797
Credit reporting or other personal consumer reports 423
Vehicle loan or lease 416
Money transfer, virtual currency, or money service 327
Credit reporting, credit repair services, or other personal consumer reports 296
Debt collection 290
Credit card 163
Credit card or prepaid card 157
Consumer Loan 154
Payday loan, title loan, or personal loan 99
Payday loan, title loan, personal loan, or advance loan 59
Money transfers 8
Debt or credit management 6
Prepaid card 3
Credit reporting 3
Other financial service 2
Student loan 1

Nationwide filing states for Huntington National Bank, the

Top states by attributed volume, heavy-filing company

Nationwide footprint
Leading state
OH
34.2% of this company's filings
OH2.8KMI1.7KIL797PA529IN383MN320FL188WV164

Huntington National Bank, the rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
876
+368.4% vs 2012
05001,0001,500 20122014201620182020202220242026 876

Volume vs. relief

Where Huntington National Bank, the sits on volume vs. relief

Among the 342 companies large enough to be indexed on PlainComplaint, Huntington National Bank, the files more complaint volume than 77% of them, and closes complaints with relief more often than 90% of them, placing it in the quadrant for high volume, above-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.

Huntington National Bank, the vs. a 29-company national peer sample, volume percentile vs. relief-rate percentile. 2×2 strategic matrix plotting 30 entities by Volume percentile (X) and Relief percentile (Y), with a crosshair dividing the plot into four quadrants. High volume, high reliefLow volume, high reliefHigh volume, low reliefLow volume, low relief 020406080100 050100150 Volume percentile Relief percentile
Huntington National Bank, the vs. a 29-company national peer sample, volume percentile vs. relief-rate percentile.

Total complaints: 8,319 · Closed with relief: 30.1%

Top States

State Complaints
OH 2.8K
MI 1.7K
IL 797
PA 529
IN 383
MN 320
FL 188
WV 164
TX 146
KY 138
CO 129
WI 104
CA 93
GA 71
NY 62
MA 56
NC 51
TN 50
AZ 41
NJ 40

Top Issues

Issue Complaints
Managing an account 2.4K
Closing an account 588
Problem with a lender or other company charging your account 412
Trouble during payment process 404
Incorrect information on your report 362
Opening an account 342
Improper use of your report 305
Account opening, closing, or management 295
Managing the loan or lease 250
Problem caused by your funds being low 227
Deposits and withdrawals 216
Problems caused by my funds being low 167
Fraud or scam 162
Loan servicing, payments, escrow account 149
Problems at the end of the loan or lease 127
Applying for a mortgage or refinancing an existing mortgage 126
Struggling to pay mortgage 103
Attempts to collect debt not owed 97
Loan modification,collection,foreclosure 87
Closing on a mortgage 83

Yearly Trend

Year Complaints Timely
2012 187 98.9%
2013 231 99.1%
2014 238 100%
2015 274 100%
2016 316 100%
2017 473 100%
2018 439 100%
2019 413 100%
2020 403 100%
2021 666 99.7%
2022 793 100%
2023 858 99.9%
2024 910 100%
2025 1.2K 100%
2026 876 100%

Source: CFPB Consumer Complaint Database

Huntington National Bank, the in the higher-relief third

Huntington National Bank, the's 8,319 logged complaints reach a nationwide footprint - 54 states have at least one filing. Only 39% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2026-06-25. Closed-with-relief 30.1% sits in the upper third of the corpus.

Huntington National Bank, the closes 30.1% with monetary or non-monetary relief and answers 99.9% inside the CFPB window; 69% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Checking or savings account" · top issue "Managing an account."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Huntington National Bank, the.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Huntington National Bank, the: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Huntington National Bank, the (#79 of 342; 99.9% timely; 30.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Higher closed-with-relief share