CFPB · Heavy issue volume

Loan modification,collection,foreclosure

112.3K CFPB complaints (heavy-volume third) · 545 companies · top product Mortgage.

112.3K CFPB complaints

"Loan modification,collection,foreclosure" is in the heavy-volume third with 112.3K CFPB complaints (ranks #10 of 178) across 545 companies. Top product Mortgage. Allegations, not findings.

  • Volume rank #10 of 178
  • Bank of America 22.3% of filings
  • Data updated June 2026
  • Heavy issue volume
112.3K
Total Complaints
545
Companies
Mortgage
Top Product

Companies filing under "Loan modification,collection,foreclosure"

# Company Complaints
1 Bank of America, National Association 25.1K
2 Wells Fargo & Company 17.3K
3 Ocwen Financial Corporation 11.1K
4 JPMorgan Chase & Co. 9.7K
5 Nationstar Mortgage LLC 7.3K
6 Citibank, N.a. 4.7K
7 Ditech Financial LLC 3.8K
8 Select Portfolio Servicing, Inc. 3.5K
9 U.S. Bancorp 2.3K
10 HSBC North America Holdings Inc. 2.1K
11 PNC Bank N.A. 2.0K
12 Specialized Loan Servicing Holdings LLC 1.5K
13 Seterus, Inc. 1.5K
14 Suntrust Banks, Inc. 1.4K
15 Caliber Home Loans, Inc. 1.2K
16 Flagstar Bank, N.A. 1.0K
17 Cit Bank, National Association 973
18 Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) 910
19 M&T Bank Corporation 791
20 PHH Mortgage Services Corporation 776
21 Carrington Mortgage Services, LLC 771
22 Shellpoint Partners, LLC 584
23 Rushmore Loan Management Services LLC 563
24 Selene Finance LP 527
25 Servis One, Inc., Titusville, PA Branch 476
26 Pennymac Loan Services, LLC. 472
27 Residential Credit Solutions, Inc. 422
28 Everbank, National Association 415
29 Fifth Third Financial Corporation 410
30 Citizens Financial Group, Inc. 383
31 Capital One Financial Corporation 366
32 BB&T Corporation 348
33 Fay Servicing, LLC 303
34 RoundPoint Mortgage Servicing LLC 225
35 Santander Bank, National Association 225
36 Arvest Bank Group, Inc. 212
37 TD Bank Us Holding Company 208
38 Freedom Mortgage Company 195
39 Regions Financial Corporation 183
40 Navy Federal Credit Union 162
41 LoanCare, LLC 155
42 Dovenmuehle Mortgage, Inc. 151
43 Vanderbilt Mortgage & Finance, Inc 144
44 BMO Bank National Association 141
45 21st Mortgage Corp. 140
46 Real Time Group, Inc. 129
47 Reverse Mortgage Solutions, Inc. 125
48 Rocket Mortgage, LLC 122
49 Keycorp 118
50 Statebridge Company 117

Source: CFPB Consumer Complaint Database

"Loan modification,collection,foreclosure" in the heavy-volume third

"Loan modification,collection,foreclosure" appears across 545 distinct companies in the CFPB public record, a wide respondent spread for this allegation label. Volume lands in the heaviest third of indexed issue categories (#10 of 178). No single company exceeds 22.3% of these filings.

The most common product category where "Loan modification,collection,foreclosure" is raised is "Mortgage". Use company profiles to see relief and timely-response rates on the firms named most often. Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Loan modification,collection,foreclosure" (#10 of 178; 545 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Heavy issue volume