2026 data Public-data reference Official source

Midfirst Bank

2.0K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

PlainComplaint home → About this data
2.0K
Total Complaints
99.9%
Timely Response
0%
Disputed
20.7%
Relief Provided
51
States Active
2016
Since

Data updated June 2026

Timely response rate 99.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 20.7%
Industry median

Share closed with monetary or non-monetary relief.

Midfirst Bank complaint mix by product

Total complaints: 2.0K

Midfirst Bank complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.0K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 1,293 complaints (66.1%), resolution 18.8% Mortgage 66.1% Checking or: 290 complaints (14.8%), resolution 21.7% Checking or 14.8% Credit reporting: 164 complaints (8.4%), resolution 27.4% Credit reporting 8.4% Credit reporting,: 133 complaints (6.8%), resolution 29.3% Credit reporting, 6.8% Debt collection: 48 complaints (2.5%), resolution 14.6% Money transfer,: 17 complaints (0.9%), resolution 17.6% Credit card: 12 complaints (0.6%), resolution 33.3%
  • Mortgage 1K 66.1% – 19% relief
  • Checking or 290 14.8% – 22% relief
  • Credit reporting 164 8.4% – 27% relief
  • Credit reporting, 133 6.8% – 29% relief
  • Debt collection 48 2.5% – 15% relief
  • Money transfer, 17 0.9% – 18% relief
  • Credit card 12 0.6% – 33% relief

How Midfirst Bank's 2.0K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 1.3K
Checking or savings account 290
Credit reporting or other personal consumer reports 164
Credit reporting, credit repair services, or other personal consumer reports 133
Debt collection 48
Money transfer, virtual currency, or money service 17
Credit card 12
Credit card or prepaid card 6
Credit reporting 4
Payday loan, title loan, personal loan, or advance loan 3
Debt or credit management 3
Vehicle loan or lease 3
Bank account or service 3
Prepaid card 1
Payday loan, title loan, or personal loan 1

Top States

State Complaints
TX 247
FL 157
CA 153
GA 121
IL 106
PA 96
OK 89
NY 87
AZ 85
NJ 83
MD 60
VA 53
NC 53
LA 49
OH 48
TN 43
AL 40
MO 36
IN 33
MI 32

Top Issues

Issue Complaints
Struggling to pay mortgage 492
Trouble during payment process 492
Incorrect information on your report 251
Managing an account 132
Opening an account 83
Applying for a mortgage or refinancing an existing mortgage 68
Improper use of your report 53
Closing an account 52
Problem with a credit reporting company's investigation into an existing problem 52
Closing on a mortgage 50
Problem with a company's investigation into an existing problem 40
Loan servicing, payments, escrow account 36
Loan modification,collection,foreclosure 35
Attempts to collect debt not owed 18
Took or threatened to take negative or legal action 15
Problem with a lender or other company charging your account 14
Problem caused by your funds being low 9
Credit monitoring or identity theft protection services 8
Fraud or scam 7
Written notification about debt 7

Yearly Trend

Year Complaints Timely
2016 67 98.5%
2017 92 100%
2018 98 100%
2019 129 100%
2020 125 100%
2021 216 100%
2022 264 100%
2023 249 100%
2024 232 100%
2025 305 100%
2026 204 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Midfirst Bank

Midfirst Bank's 1,981 logged complaints reach a nationwide footprint - 51 states have at least one filing on record. 46.5% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2016 through 2026-06-25.

Midfirst Bank answers 99.9% of complaints inside the CFPB's tracked window and closes 78.3% with a written explanation. 20.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Struggling to pay mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Midfirst Bank.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Midfirst Bank have?

1,981, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Midfirst Bank respond to complaints on time?

99.9% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Midfirst Bank?

"Struggling to pay mortgage", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.