CFPB · Heavy filing volume
Ocwen Financial Corporation
37.6K CFPB complaints (heavy-volume third) · 62 states · top issue Loan modification,collection,foreclosure.
Ocwen Financial Corporation is in the heavy-volume third with 37.6K CFPB complaints (ranks #24 of 342). Timely 98.5% · relief 4.6% · top product Mortgage. Allegations, not findings.
- Volume rank #24 of 342
- Heavy filing volume
- +1523.1% filings 2011 to 2026
CFPB relief outcome brief
CCDB company ocwen-financial-corporation
4.6% relief · 98.5% timely · 37.6K filings · Mortgage
Same-product relief peers
Nearest relief peer: Land Home Financial Services (4.6% relief)
Ocwen Financial Corporation closes 4.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 37.6K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Ocwen Financial Corporation complaint mix by product
- Mortgage 35K 93.9% – 5% relief
- Debt collection 1K 2.9% – 1% relief
- Credit reporting, 769 2.0% – 2% relief
- Credit reporting 280 0.7% – 1% relief
- Bank account 62 0.2% – 5% relief
- Credit reporting 42 0.1% – 2% relief
- Consumer Loan 32 0.1% – 6% relief
Heavy-volume mix: how Ocwen Financial Corporation's 37.6K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 35.2K |
| Debt collection | 1.1K |
| Credit reporting, credit repair services, or other personal consumer reports | 769 |
| Credit reporting or other personal consumer reports | 280 |
| Bank account or service | 62 |
| Credit reporting | 42 |
| Consumer Loan | 32 |
| Money transfer, virtual currency, or money service | 28 |
| Debt or credit management | 15 |
| Credit card or prepaid card | 8 |
| Credit card | 7 |
| Checking or savings account | 7 |
| Payday loan, title loan, or personal loan | 6 |
| Other financial service | 3 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Student loan | 2 |
| Money transfers | 2 |
| Vehicle loan or lease | 2 |
| Payday loan | 1 |
Nationwide filing states for Ocwen Financial Corporation
Top states by attributed volume, heavy-filing company
- Leading state
- CA
- 16.9% of this company's filings
Ocwen Financial Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 844
- +1523.1% vs 2011
Top States
| State | Complaints |
|---|---|
| CA | 6.3K |
| FL | 3.9K |
| TX | 2.5K |
| NY | 2.4K |
| NJ | 1.8K |
| GA | 1.7K |
| PA | 1.5K |
| MD | 1.4K |
| IL | 1.2K |
| VA | 1.1K |
| OH | 993 |
| MI | 991 |
| MA | 958 |
| NC | 841 |
| AZ | 810 |
| WA | 764 |
| CO | 707 |
| CT | 507 |
| MO | 483 |
| TN | 475 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan modification,collection,foreclosure | 11.1K |
| Loan servicing, payments, escrow account | 9.6K |
| Trouble during payment process | 5.2K |
| Struggling to pay mortgage | 5.0K |
| Incorrect information on your report | 979 |
| Other | 808 |
| Settlement process and costs | 795 |
| Applying for a mortgage or refinancing an existing mortgage | 703 |
| Application, originator, mortgage broker | 687 |
| Closing on a mortgage | 621 |
| Credit decision / Underwriting | 323 |
| Problem with a credit reporting company's investigation into an existing problem | 253 |
| Cont'd attempts collect debt not owed | 232 |
| Disclosure verification of debt | 184 |
| Attempts to collect debt not owed | 163 |
| False statements or representation | 162 |
| Written notification about debt | 104 |
| Took or threatened to take negative or legal action | 102 |
| Problem with a company's investigation into an existing problem | 92 |
| Communication tactics | 86 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 52 | 90.4% |
| 2012 | 3.7K | 98.1% |
| 2013 | 4.8K | 99.7% |
| 2014 | 6.3K | 94.8% |
| 2015 | 4.9K | 97.5% |
| 2016 | 3.5K | 100% |
| 2017 | 2.5K | 100% |
| 2018 | 1.6K | 100% |
| 2019 | 1.7K | 99.9% |
| 2020 | 1.7K | 99.9% |
| 2021 | 1.4K | 100% |
| 2022 | 1.3K | 100% |
| 2023 | 1.1K | 99.9% |
| 2024 | 1.1K | 100% |
| 2025 | 1.3K | 99.8% |
| 2026 | 844 | 100% |
Source: CFPB Consumer Complaint Database
Ocwen Financial Corporation in the heavy-volume third
Ocwen Financial Corporation's 37,614 logged complaints reach a nationwide footprint - 62 states have at least one filing. Only 25.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2011 through 2026-06-26. Volume lands in the heaviest third of the indexed company corpus (#24 of 342).
Ocwen Financial Corporation answers 98.5% of complaints inside the CFPB's tracked window and closes 91.8% with a written explanation. 4.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan modification,collection,foreclosure."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Ocwen Financial Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Ocwen Financial Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 37.6K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Ocwen Financial Corporation (#24 of 342; 98.5% timely; 4.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Heavy filing volume