CFPB complaint statistics
Data as of · figures update with each CFPB mirror refresh
PlainComplaint mirrors the public Consumer Financial Protection Bureau complaint database into searchable company, product, issue, and state pages. This page is the living national reference: every headline figure below is counted from the live database, not typed in. A complaint is a consumer allegation forwarded to a company, not a finding that the company broke the law. See the methodology and the company rankings.
License: CC BY 4.0 - reuse these derived counts with attribution to PlainComplaint and the CFPB.
- Complaints
- 16.2M
- Companies
- 8.0K
- Products
- 23
- Issues
- 180
Key findings
Standalone-citable statements from the live CFPB mirror. Free to quote with attribution to PlainComplaint and the CFPB (June 2026).
- 16.2M consumer complaints sit in PlainComplaint's live CFPB mirror across 8.0K named companies, 23 product categories, 180 issue labels, and 62 states/territories (counts update with each ETL refresh).
- 4.4M filings name Transunion Intermediate Holdings, Inc. - 26.8% of the 16.2M-complaint corpus (company share of total filings, not a market-share claim).
- 66.5% of all mirrored complaints (10.8M of 16.2M) fall under the CFPB product label "Credit reporting or other personal consumer reports".
- 79.8% of the corpus (13.0M filings) sits in credit-reporting product labels combined, the dominant CFPB product family in this mirror, not a claim about industry harm rates.
- 7.2M complaints carry the issue tag "Incorrect information on your report" (44.2% of 16.2M), the single largest issue label by raw count.
- 2.2M filings list a consumer location in Florida (13.6% of 16.2M); state geography reflects the consumer's self-reported location, not company HQ.
- 99.4% is the complaint-volume-weighted timely-response rate across 3.9K companies with at least 10 filings (Σ(rate×complaints)/Σ(complaints), not a simple average of company rates).
- 35% is the complaint-volume-weighted "closed with monetary relief" rate on that same ≥10-filing company set, relief is rare relative to timely acknowledgment.
Top companies by complaint volume
Ranked by raw CFPB filing count in this mirror. High volume often tracks company size and product mix (especially credit reporting), not a verified wrongdoing rate.
| # | Company | Complaints |
|---|---|---|
| 1 | Transunion Intermediate Holdings, Inc. | 4.4M |
| 2 | Equifax, Inc. | 4.3M |
| 3 | Experian Information Solutions Inc. | 3.9M |
| 4 | Bank of America, National Association | 181.5K |
| 5 | Wells Fargo & Company | 170.3K |
Top product categories
| # | Product | Complaints |
|---|---|---|
| 1 | Credit reporting or other personal consumer reports | 10.8M |
| 2 | Credit reporting, credit repair services, or other personal consumer reports | 2.2M |
| 3 | Debt collection | 1.1M |
| 4 | Mortgage | 453.1K |
| 5 | Checking or savings account | 376.7K |
Top states by consumer location
| # | State | Complaints |
|---|---|---|
| 1 | Florida | 2.2M |
| 2 | Texas | 2.2M |
| 3 | California | 1.6M |
| 4 | Georgia | 1.2M |
| 5 | New York | 950.5K |
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. National totals and rankings on this page are live SQL aggregates over the mirrored CFPB complaint tables. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error. Data current as of June 2026.