CFPB · Single-product concentration

Lakeview Loan Servicing, LLC

2.8K CFPB complaints · 93.4% in "Mortgage" · top issue Trouble during payment process.

2.8K CFPB complaints

Lakeview Loan Servicing, LLC: 93.4% of 2.8K CFPB complaints sit in "Mortgage". Timely 99.3% · relief 0.6%. Allegations, not findings.

  • Volume rank #174 of 342
  • Single-product concentration
  • +4066.7% filings 2014 to 2026

CFPB relief outcome brief

CCDB company lakeview-loan-servicing-llc

0.6% relief · 99.3% timely · 2.8K filings · Mortgage

Nearest relief peer: Servis One, Inc., Titusville, PA Branch (0.6% relief)

Lakeview Loan Servicing, LLC…0.6%EOS Holdings, Inc.6.3%Colony Brands, Inc.1.6%Mrs Bpo, LLC69.4%Avant Holding Company, Inc.0.5%
Closed-with-relief % among Lakeview Loan Servicing, LLC and nearest filing-volume peers

Lakeview Loan Servicing, LLC closes 0.6% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Lakeview Loan Servicing, LLC's 2.8K filings include narrative text

58% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 99.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.6%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Lakeview Loan Servicing, LLC complaint mix by product

Total complaints: 2.8K

Lakeview Loan Servicing, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.8K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 2,655 complaints (93.5%), resolution 0.7% Mortgage 93.5% Credit reporting,: 85 complaints (3.0%), resolution 0.0% Debt collection: 47 complaints (1.7%), resolution 0.0% Credit reporting: 40 complaints (1.4%), resolution 0.0% Debt or: 6 complaints (0.2%), resolution 0.0% Checking or: 4 complaints (0.1%), resolution 0.0% Payday loan,: 2 complaints (0.1%), resolution 0.0%
  • Mortgage 3K 93.5% 1% relief
  • Credit reporting, 85 3.0% 0% relief
  • Debt collection 47 1.7% 0% relief
  • Credit reporting 40 1.4% 0% relief
  • Debt or 6 0.2% 0% relief
  • Checking or 4 0.1% 0% relief
  • Payday loan, 2 0.1% 0% relief

How Lakeview Loan Servicing, LLC's 2.8K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 2.7K
Credit reporting, credit repair services, or other personal consumer reports 85
Debt collection 47
Credit reporting or other personal consumer reports 40
Debt or credit management 6
Checking or savings account 4
Payday loan, title loan, or personal loan 2
Credit card or prepaid card 2
Payday loan, title loan, personal loan, or advance loan 1
Consumer Loan 1

Nationwide filing states for Lakeview Loan Servicing, LLC

Top states by attributed CFPB complaint volume for this company

Nationwide footprint
Leading state
TX
13.6% of this company's filings
TX388CA386FL307WA106GA99NJ94IL91VA85

Lakeview Loan Servicing, LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
250
+4066.7% vs 2014
0100200300400500 2014201620182020202220242026 250

Top States

State Complaints
TX 388
CA 386
FL 307
WA 106
GA 99
NJ 94
IL 91
VA 85
AZ 80
CO 78
NC 74
PA 70
MD 64
SC 63
NY 61
OH 54
TN 47
DE 41
MA 40
MO 38

Top Issues

Issue Complaints
Trouble during payment process 1.8K
Struggling to pay mortgage 426
Applying for a mortgage or refinancing an existing mortgage 232
Incorrect information on your report 127
Closing on a mortgage 109
Loan servicing, payments, escrow account 34
Problem with a credit reporting company's investigation into an existing problem 27
Improper use of your report 19
Attempts to collect debt not owed 18
Application, originator, mortgage broker 14
Loan modification,collection,foreclosure 13
Took or threatened to take negative or legal action 9
Written notification about debt 9
Problem with a company's investigation into an existing problem 8
False statements or representation 7
Credit monitoring or identity theft protection services 5
Managing an account 4
Unable to get your credit report or credit score 4
Problem with fraud alerts or security freezes 3
Settlement process and costs 3

Yearly Trend

Year Complaints Timely
2014 6 33.3%
2015 12 83.3%
2016 29 100%
2017 56 94.6%
2018 143 98.6%
2019 317 98.7%
2020 399 99.5%
2021 463 100%
2022 281 100%
2023 329 99.7%
2024 262 100%
2025 296 99.7%
2026 250 100%

Source: CFPB Consumer Complaint Database

Lakeview Loan Servicing, LLC filings cluster in one product

Lakeview Loan Servicing, LLC's 2,843 logged complaints reach a nationwide footprint - 55 states have at least one filing. 58% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-06-26.

Lakeview Loan Servicing, LLC answers 99.3% of complaints inside the CFPB's tracked window and closes 98.9% with a written explanation. 0.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Lakeview Loan Servicing, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Lakeview Loan Servicing, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Lakeview Loan Servicing, LLC (#174 of 342; 99.3% timely; 0.6% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration