CFPB · Single-product concentration
Lakeview Loan Servicing, LLC
2.8K CFPB complaints · 93.4% in "Mortgage" · top issue Trouble during payment process.
Lakeview Loan Servicing, LLC: 93.4% of 2.8K CFPB complaints sit in "Mortgage". Timely 99.3% · relief 0.6%. Allegations, not findings.
- Single-product concentration
- +4066.7% filings 2014 to 2026
CFPB relief outcome brief
CCDB company lakeview-loan-servicing-llc
0.6% relief · 99.3% timely · 2.8K filings · Mortgage
Same-product relief peers
Nearest relief peer: Servis One, Inc., Titusville, PA Branch (0.6% relief)
Lakeview Loan Servicing, LLC closes 0.6% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Lakeview Loan Servicing, LLC scores strongest on timely response (99/100 percentile-benchmarked) and weakest on relief provided (3/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
3 / 100 percentile-benchmarked
0.6% of complaints closed with relief to the consumer
Timely response
99 / 100 percentile-benchmarked
99.3% of complaints answered inside the CFPB 15-day window
Closed with explanation
98 / 100 percentile-benchmarked
98.9% of complaints closed with an explanation to the consumer
Most of Lakeview Loan Servicing, LLC's 2.8K filings include narrative text
58% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Lakeview Loan Servicing, LLC complaint mix by product
- Mortgage 3K 93.5% – 1% relief
- Credit reporting, 85 3.0% – 0% relief
- Debt collection 47 1.7% – 0% relief
- Credit reporting 40 1.4% – 0% relief
- Debt or 6 0.2% – 0% relief
- Checking or 4 0.1% – 0% relief
- Payday loan, 2 0.1% – 0% relief
How Lakeview Loan Servicing, LLC's 2.8K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 2.7K |
| Credit reporting, credit repair services, or other personal consumer reports | 85 |
| Debt collection | 47 |
| Credit reporting or other personal consumer reports | 40 |
| Debt or credit management | 6 |
| Checking or savings account | 4 |
| Payday loan, title loan, or personal loan | 2 |
| Credit card or prepaid card | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Consumer Loan | 1 |
Nationwide filing states for Lakeview Loan Servicing, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 13.6% of this company's filings
Lakeview Loan Servicing, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 250
- +4066.7% vs 2014
Volume vs. relief
Where Lakeview Loan Servicing, LLC sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Lakeview Loan Servicing, LLC files more complaint volume than 49% of them, and closes complaints with relief more often than 35% of them, placing it in the quadrant for lower volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 2,843 · Closed with relief: 0.6%
Top States
| State | Complaints |
|---|---|
| TX | 388 |
| CA | 386 |
| FL | 307 |
| WA | 106 |
| GA | 99 |
| NJ | 94 |
| IL | 91 |
| VA | 85 |
| AZ | 80 |
| CO | 78 |
| NC | 74 |
| PA | 70 |
| MD | 64 |
| SC | 63 |
| NY | 61 |
| OH | 54 |
| TN | 47 |
| DE | 41 |
| MA | 40 |
| MO | 38 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 1.8K |
| Struggling to pay mortgage | 426 |
| Applying for a mortgage or refinancing an existing mortgage | 232 |
| Incorrect information on your report | 127 |
| Closing on a mortgage | 109 |
| Loan servicing, payments, escrow account | 34 |
| Problem with a credit reporting company's investigation into an existing problem | 27 |
| Improper use of your report | 19 |
| Attempts to collect debt not owed | 18 |
| Application, originator, mortgage broker | 14 |
| Loan modification,collection,foreclosure | 13 |
| Took or threatened to take negative or legal action | 9 |
| Written notification about debt | 9 |
| Problem with a company's investigation into an existing problem | 8 |
| False statements or representation | 7 |
| Credit monitoring or identity theft protection services | 5 |
| Managing an account | 4 |
| Unable to get your credit report or credit score | 4 |
| Problem with fraud alerts or security freezes | 3 |
| Settlement process and costs | 3 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 6 | 33.3% |
| 2015 | 12 | 83.3% |
| 2016 | 29 | 100% |
| 2017 | 56 | 94.6% |
| 2018 | 143 | 98.6% |
| 2019 | 317 | 98.7% |
| 2020 | 399 | 99.5% |
| 2021 | 463 | 100% |
| 2022 | 281 | 100% |
| 2023 | 329 | 99.7% |
| 2024 | 262 | 100% |
| 2025 | 296 | 99.7% |
| 2026 | 250 | 100% |
Source: CFPB Consumer Complaint Database
Lakeview Loan Servicing, LLC filings cluster in one product
Lakeview Loan Servicing, LLC's 2,843 logged complaints reach a nationwide footprint - 55 states have at least one filing. 58% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-06-26.
Lakeview Loan Servicing, LLC answers 99.3% of complaints inside the CFPB's tracked window and closes 98.9% with a written explanation. 0.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Lakeview Loan Servicing, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Lakeview Loan Servicing, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.8K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Lakeview Loan Servicing, LLC (#174 of 342; 99.3% timely; 0.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration