CFPB Consumer Complaints
Search and analyze 13.2M consumer complaints filed with the Consumer Financial Protection Bureau. Track how companies respond to their customers.
Most Complained-About Companies
View all →| # | Company | Complaints |
|---|---|---|
| 1 | TRANSUNION INTERMEDIATE HOLDINGS, INC. | 3.5M |
| 2 | EQUIFAX, INC. | 3.5M |
| 3 | Experian Information Solutions Inc. | 3.1M |
| 4 | BANK OF AMERICA, NATIONAL ASSOCIATION | 150.0K |
| 5 | WELLS FARGO & COMPANY | 140.4K |
| 6 | JPMORGAN CHASE & CO. | 134.7K |
| 7 | CAPITAL ONE FINANCIAL CORPORATION | 129.1K |
| 8 | CITIBANK, N.A. | 105.2K |
| 9 | SYNCHRONY FINANCIAL | 62.3K |
| 10 | Resurgent Capital Services L.P. | 52.0K |
Product Categories
View all →Frequently Asked Questions
What is PlainComplaint?
PlainComplaint makes the CFPB Consumer Complaint Database searchable and easy to explore. Look up any company to see their complaint history, response rates, and the issues consumers report most.
Where does the data come from?
All data comes from the Consumer Financial Protection Bureau's public complaint database. The CFPB collects complaints about consumer financial products and services and publishes them after the company responds or after 15 calendar days, whichever comes first.
Does a complaint mean a company did something wrong?
No. A complaint filed with the CFPB does not necessarily indicate that a company violated any law or regulation. Complaint volume is also influenced by company size — larger companies naturally receive more complaints. Always consider complaint data in context.
Is PlainComplaint free to use?
Yes. PlainComplaint is completely free. All data and search tools are available at no cost.