Product Categories
23 financial product categories tracked by the CFPB
Credit reporting or other personal consumer reports
10.8M complaints 2.8K companies
Top issue: Incorrect information on your report
Credit reporting, credit repair services, or other personal consumer reports
2.2M complaints 3.1K companies
Top issue: Incorrect information on your report
Debt collection
1.1M complaints 5.4K companies
Top issue: Attempts to collect debt not owed
Mortgage
453.1K complaints 2.5K companies
Top issue: Loan modification,collection,foreclosure
Checking or savings account
376.7K complaints 987 companies
Top issue: Managing an account
Credit card
323.6K complaints 1.0K companies
Top issue: Problem with a purchase shown on your statement
Credit card or prepaid card
206.4K complaints 768 companies
Top issue: Problem with a purchase shown on your statement
Money transfer, virtual currency, or money service
183.2K complaints 1.1K companies
Top issue: Other transaction problem
Credit reporting
140.4K complaints 617 companies
Top issue: Incorrect information on credit report
Student loan
129.3K complaints 649 companies
Top issue: Dealing with your lender or servicer
Vehicle loan or lease
97.9K complaints 1.1K companies
Top issue: Managing the loan or lease
Bank account or service
86.2K complaints 454 companies
Top issue: Account opening, closing, or management
Payday loan, title loan, personal loan, or advance loan
33.4K complaints 1.1K companies
Top issue: Charged fees or interest you didn't expect
Consumer Loan
31.6K complaints 1.1K companies
Top issue: Managing the loan or lease
Payday loan, title loan, or personal loan
30.6K complaints 1.3K companies
Top issue: Charged fees or interest you didn't expect
Prepaid card
21.9K complaints 234 companies
Top issue: Trouble using the card
Debt or credit management
9.4K complaints 944 companies
Top issue: Didn't provide services promised
Payday loan
5.5K complaints 403 companies
Top issue: Charged fees or interest I didn't expect
Money transfers
5.4K complaints 138 companies
Top issue: Fraud or scam
Other financial service
1.1K complaints 245 companies
Top issue: Fraud or scam
Other
26 complaints 1 companies
Top issue: General
Virtual currency
18 complaints 2 companies
Top issue: Other service issues
Non-financial product/service
1 complaints 1 companies
Top issue: General issues
All Products Ranked by Complaints
| # | Product | Complaints |
|---|---|---|
| 1 | Credit reporting or other personal consumer reports | 10.8M |
| 2 | Credit reporting, credit repair services, or other personal consumer reports | 2.2M |
| 3 | Debt collection | 1.1M |
| 4 | Mortgage | 453.1K |
| 5 | Checking or savings account | 376.7K |
| 6 | Credit card | 323.6K |
| 7 | Credit card or prepaid card | 206.4K |
| 8 | Money transfer, virtual currency, or money service | 183.2K |
| 9 | Credit reporting | 140.4K |
| 10 | Student loan | 129.3K |
| 11 | Vehicle loan or lease | 97.9K |
| 12 | Bank account or service | 86.2K |
| 13 | Payday loan, title loan, personal loan, or advance loan | 33.4K |
| 14 | Consumer Loan | 31.6K |
| 15 | Payday loan, title loan, or personal loan | 30.6K |
| 16 | Prepaid card | 21.9K |
| 17 | Debt or credit management | 9.4K |
| 18 | Payday loan | 5.5K |
| 19 | Money transfers | 5.4K |
| 20 | Other financial service | 1.1K |
| 21 | Other | 26 |
| 22 | Virtual currency | 18 |
| 23 | Non-financial product/service | 1 |