CFPB · Heavy filing volume
M&T Bank Corporation
9.9K CFPB complaints (heavy-volume third) · 56 states · top issue Managing an account.
M&T Bank Corporation is in the heavy-volume third with 9.9K CFPB complaints (ranks #64 of 342). Timely 99.5% · relief 19.4% · top product Mortgage. Allegations, not findings.
- Volume rank #64 of 342
- Heavy filing volume
- +2472% filings 2011 to 2026
CFPB relief outcome brief
CCDB company m-t-bank-corporation
19.4% relief · 99.5% timely · 9.9K filings · Mortgage
Same-product relief peers
Nearest relief peer: DHI Mortgage Company (19.5% relief)
M&T Bank Corporation closes 19.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 9.9K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
M&T Bank Corporation complaint mix by product
- Mortgage 4K 44.9% – 15% relief
- Checking or 3K 28.8% – 29% relief
- Bank account 1K 11.1% – 19% relief
- Credit reporting 502 5.5% – 6% relief
- Credit reporting, 343 3.8% – 16% relief
- Debt collection 283 3.1% – 11% relief
- Vehicle loan 265 2.9% – 17% relief
Heavy-volume mix: how M&T Bank Corporation's 9.9K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 4.1K |
| Checking or savings account | 2.6K |
| Bank account or service | 1.0K |
| Credit reporting or other personal consumer reports | 502 |
| Credit reporting, credit repair services, or other personal consumer reports | 343 |
| Debt collection | 283 |
| Vehicle loan or lease | 265 |
| Money transfer, virtual currency, or money service | 176 |
| Credit card | 175 |
| Consumer Loan | 146 |
| Credit card or prepaid card | 126 |
| Payday loan, title loan, or personal loan | 68 |
| Payday loan, title loan, personal loan, or advance loan | 49 |
| Debt or credit management | 9 |
| Credit reporting | 6 |
| Money transfers | 6 |
| Student loan | 4 |
| Prepaid card | 2 |
| Other financial service | 1 |
Nationwide filing states for M&T Bank Corporation
Top states by attributed volume, heavy-filing company
- Leading state
- NY
- 19.2% of this company's filings
M&T Bank Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 643
- +2472% vs 2011
Top States
| State | Complaints |
|---|---|
| NY | 1.9K |
| MD | 1.5K |
| PA | 837 |
| NJ | 691 |
| FL | 521 |
| CA | 440 |
| TX | 399 |
| CT | 372 |
| DE | 342 |
| VA | 312 |
| GA | 266 |
| MA | 228 |
| IL | 161 |
| NC | 144 |
| OH | 119 |
| WA | 104 |
| AZ | 102 |
| MI | 100 |
| DC | 99 |
| SC | 94 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 1.7K |
| Trouble during payment process | 1.2K |
| Loan servicing, payments, escrow account | 841 |
| Loan modification,collection,foreclosure | 791 |
| Struggling to pay mortgage | 667 |
| Incorrect information on your report | 519 |
| Account opening, closing, or management | 430 |
| Closing an account | 295 |
| Opening an account | 274 |
| Deposits and withdrawals | 264 |
| Improper use of your report | 258 |
| Managing the loan or lease | 207 |
| Problem with a lender or other company charging your account | 206 |
| Applying for a mortgage or refinancing an existing mortgage | 163 |
| Problems caused by my funds being low | 154 |
| Problem caused by your funds being low | 153 |
| Closing on a mortgage | 149 |
| Problem with a company's investigation into an existing problem | 113 |
| Application, originator, mortgage broker | 97 |
| Problem with a credit reporting company's investigation into an existing problem | 89 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 25 | 56% |
| 2012 | 446 | 94.2% |
| 2013 | 550 | 99.6% |
| 2014 | 679 | 99.4% |
| 2015 | 602 | 100% |
| 2016 | 668 | 100% |
| 2017 | 578 | 100% |
| 2018 | 505 | 100% |
| 2019 | 543 | 100% |
| 2020 | 513 | 100% |
| 2021 | 541 | 99.8% |
| 2022 | 736 | 99.9% |
| 2023 | 822 | 100% |
| 2024 | 904 | 100% |
| 2025 | 1.1K | 100% |
| 2026 | 643 | 100% |
Source: CFPB Consumer Complaint Database
M&T Bank Corporation in the heavy-volume third
M&T Bank Corporation's 9,897 logged complaints reach a nationwide footprint - 56 states have at least one filing. Only 32.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2011 through 2026-06-25. Volume lands in the heaviest third of the indexed company corpus (#64 of 342).
M&T Bank Corporation answers 99.5% of complaints inside the CFPB's tracked window and closes 79.1% with a written explanation. 19.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about M&T Bank Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for M&T Bank Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 9.9K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for M&T Bank Corporation (#64 of 342; 99.5% timely; 19.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Heavy filing volume