2026 data Public-data reference Official source

Selene Holdings LLC

3.0K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

PlainComplaint home → About this data
3.0K
Total Complaints
99.6%
Timely Response
0%
Disputed
0%
Relief Provided
52
States Active
2020
Since

Data updated June 2026

Timely response rate 99.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Selene Holdings LLC complaint mix by product

Total complaints: 3.0K

Selene Holdings LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 3.0K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 2,689 complaints (89.7%), resolution 0.0% Mortgage 89.7% Debt collection: 111 complaints (3.7%), resolution 0.0% Credit reporting: 109 complaints (3.6%), resolution 0.0% Credit reporting,: 74 complaints (2.5%), resolution 0.0% Debt or: 7 complaints (0.2%), resolution 0.0% Money transfer,: 4 complaints (0.1%), resolution 0.0% Checking or: 3 complaints (0.1%), resolution 0.0%
  • Mortgage 3K 89.7% – 0% relief
  • Debt collection 111 3.7% – 0% relief
  • Credit reporting 109 3.6% – 0% relief
  • Credit reporting, 74 2.5% – 0% relief
  • Debt or 7 0.2% – 0% relief
  • Money transfer, 4 0.1% – 0% relief
  • Checking or 3 0.1% – 0% relief

How Selene Holdings LLC's 3.0K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 2.7K
Debt collection 111
Credit reporting or other personal consumer reports 109
Credit reporting, credit repair services, or other personal consumer reports 74
Debt or credit management 7
Money transfer, virtual currency, or money service 4
Checking or savings account 3
Payday loan, title loan, personal loan, or advance loan 2
Payday loan, title loan, or personal loan 2

Top States

State Complaints
FL 412
CA 343
NY 263
NJ 202
GA 183
TX 162
IL 141
VA 114
MD 112
PA 103
NC 79
OH 63
MA 58
IN 51
NV 51
MI 50
WA 50
TN 49
SC 44
LA 43

Top Issues

Issue Complaints
Trouble during payment process 1.3K
Struggling to pay mortgage 1.1K
Incorrect information on your report 164
Applying for a mortgage or refinancing an existing mortgage 96
Closing on a mortgage 81
Attempts to collect debt not owed 43
Problem with a company's investigation into an existing problem 30
Improper use of your report 24
False statements or representation 23
Took or threatened to take negative or legal action 22
Problem with a credit reporting company's investigation into an existing problem 19
Written notification about debt 18
Problem with customer service 4
Threatened to contact someone or share information improperly 3
Problem with fraud alerts or security freezes 3
Unable to get your credit report or credit score 2
Communication tactics 2
Didn't provide services promised 2
Other transaction problem 2
Managing an account 2

Yearly Trend

Year Complaints Timely
2020 153 98%
2021 243 98.4%
2022 453 99.6%
2023 396 99.7%
2024 475 100%
2025 753 99.9%
2026 528 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Selene Holdings LLC

Selene Holdings LLC's 3,001 logged complaints reach a nationwide footprint - 52 states have at least one filing on record. 49.5% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2020 through 2026-06-26.

Selene Holdings LLC answers 99.6% of complaints inside the CFPB's tracked window and closes 97.8% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Selene Holdings LLC.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Selene Holdings LLC have?

3,001, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Selene Holdings LLC respond to complaints on time?

99.6% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Selene Holdings LLC?

"Trouble during payment process", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.