2026 data Public-data reference. official source

Selene Holdings LLC

1.9K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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1.9K consumer complaints filed with the CFPB

This profile shows Selene Holdings LLC's complaint history from CFPB public records. 1,935 consumers have filed complaints since 2020. The company has a 99.5% timely response rate and has provided relief in 0% of cases.

1.9K
Total Complaints
99.5%
Timely Response
0%
Disputed
0%
Relief Provided
51
States Active
2020
Since

Total complaints

1.9K

Filed since 2020

Timely response

99.5%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 99.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Selene Holdings LLC complaint mix by product

Total complaints: 1.9K

Selene Holdings LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.9K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 1,735 complaints (89.8%), resolution 0.0% Mortgage 89.8% Debt collection: 73 complaints (3.8%), resolution 0.0% Credit reporting: 66 complaints (3.4%), resolution 0.0% Credit reporting,: 48 complaints (2.5%), resolution 0.0% Debt or: 5 complaints (0.3%), resolution 0.0% Checking or: 3 complaints (0.2%), resolution 0.0% Payday loan,: 2 complaints (0.1%), resolution 0.0%
  • Mortgage 2K 89.8% – 0% relief
  • Debt collection 73 3.8% – 0% relief
  • Credit reporting 66 3.4% – 0% relief
  • Credit reporting, 48 2.5% – 0% relief
  • Debt or 5 0.3% – 0% relief
  • Checking or 3 0.2% – 0% relief
  • Payday loan, 2 0.1% – 0% relief

How Selene Holdings LLC's 1.9K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 1.7K
Debt collection 73
Credit reporting or other personal consumer reports 66
Credit reporting, credit repair services, or other personal consumer reports 48
Debt or credit management 5
Checking or savings account 3
Payday loan, title loan, personal loan, or advance loan 2
Money transfer, virtual currency, or money service 2
Payday loan, title loan, or personal loan 1

Top States

State Complaints
FL 251
CA 213
NY 186
NJ 137
GA 123
IL 92
TX 88
MD 76
PA 70
VA 67
NC 45
MA 45
WA 43
OH 41
IN 33
NV 32
SC 32
LA 32
MI 31
CT 31

Top Issues

Issue Complaints
Trouble during payment process 831
Struggling to pay mortgage 746
Incorrect information on your report 112
Applying for a mortgage or refinancing an existing mortgage 66
Closing on a mortgage 49
Attempts to collect debt not owed 28
Written notification about debt 16
Improper use of your report 15
Problem with a company's investigation into an existing problem 14
Problem with a credit reporting company's investigation into an existing problem 13
False statements or representation 13
Took or threatened to take negative or legal action 11
Problem with customer service 4
Threatened to contact someone or share information improperly 3
Managing an account 2
Unable to get your credit report or credit score 2
Communication tactics 2
Problem when making payments 1
Problem with the payoff process at the end of the loan 1
Problem with fraud alerts or security freezes 1

Yearly Trend

Year Complaints Timely
2020 113 97.3%
2021 177 98.3%
2022 329 99.4%
2023 262 99.6%
2024 342 100%
2025 490 100%
2026 222 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Selene Holdings LLC

Selene Holdings LLC has accumulated 1,935 consumer complaints in the CFPB public database, with filings active across 51 U.S. states. Of those submissions, 579 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2020, and the most recent logged activity is 2026-04-06, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Selene Holdings LLC reports a 99.5% timely-response rate and has closed 98.1% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Selene Holdings LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

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Understanding Responses
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Selene Holdings LLC have?

Selene Holdings LLC has received 1,935 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Selene Holdings LLC respond to complaints on time?

Selene Holdings LLC has a 99.5% timely response rate to CFPB complaints.

What is the most common complaint about Selene Holdings LLC?

The most common issue reported against Selene Holdings LLC is "Trouble during payment process" in the "Mortgage" product category.

Read our methodology — how this data is sourced, computed, and verified.

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