CFPB · Lower closed-with-relief share
Selene Holdings LLC
3.0K CFPB complaints · 0% relief (low band) · top issue Trouble during payment process.
Selene Holdings LLC closes 0% with relief (lower third) on 3.0K filings. Timely 99.6% · top product Mortgage. Allegations, not findings.
- Volume rank #166 of 342
- Lower closed-with-relief share
- +245.1% filings 2020 to 2026
CFPB relief outcome brief
CCDB company selene-holdings-llc
0% relief · 99.6% timely · 3.0K filings · Mortgage
Same-product relief peers
Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)
Selene Holdings LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Selene Holdings LLC's 3.0K filings include narrative text
49.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Selene Holdings LLC complaint mix by product
- Mortgage 3K 89.7% – 0% relief
- Debt collection 111 3.7% – 0% relief
- Credit reporting 109 3.6% – 0% relief
- Credit reporting, 74 2.5% – 0% relief
- Debt or 7 0.2% – 0% relief
- Money transfer, 4 0.1% – 0% relief
- Checking or 3 0.1% – 0% relief
How Selene Holdings LLC's 3.0K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 2.7K |
| Debt collection | 111 |
| Credit reporting or other personal consumer reports | 109 |
| Credit reporting, credit repair services, or other personal consumer reports | 74 |
| Debt or credit management | 7 |
| Money transfer, virtual currency, or money service | 4 |
| Checking or savings account | 3 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Payday loan, title loan, or personal loan | 2 |
Nationwide filing states for Selene Holdings LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 13.7% of this company's filings
Selene Holdings LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 528
- +245.1% vs 2020
Top States
| State | Complaints |
|---|---|
| FL | 412 |
| CA | 343 |
| NY | 263 |
| NJ | 202 |
| GA | 183 |
| TX | 162 |
| IL | 141 |
| VA | 114 |
| MD | 112 |
| PA | 103 |
| NC | 79 |
| OH | 63 |
| MA | 58 |
| IN | 51 |
| NV | 51 |
| MI | 50 |
| WA | 50 |
| TN | 49 |
| SC | 44 |
| LA | 43 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 1.3K |
| Struggling to pay mortgage | 1.1K |
| Incorrect information on your report | 164 |
| Applying for a mortgage or refinancing an existing mortgage | 96 |
| Closing on a mortgage | 81 |
| Attempts to collect debt not owed | 43 |
| Problem with a company's investigation into an existing problem | 30 |
| Improper use of your report | 24 |
| False statements or representation | 23 |
| Took or threatened to take negative or legal action | 22 |
| Problem with a credit reporting company's investigation into an existing problem | 19 |
| Written notification about debt | 18 |
| Problem with customer service | 4 |
| Threatened to contact someone or share information improperly | 3 |
| Problem with fraud alerts or security freezes | 3 |
| Unable to get your credit report or credit score | 2 |
| Communication tactics | 2 |
| Didn't provide services promised | 2 |
| Other transaction problem | 2 |
| Managing an account | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 153 | 98% |
| 2021 | 243 | 98.4% |
| 2022 | 453 | 99.6% |
| 2023 | 396 | 99.7% |
| 2024 | 475 | 100% |
| 2025 | 753 | 99.9% |
| 2026 | 528 | 100% |
Source: CFPB Consumer Complaint Database
Selene Holdings LLC in the lower-relief third
Selene Holdings LLC's 3,001 logged complaints reach a nationwide footprint - 52 states have at least one filing. 49.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2026-06-26. Closed-with-relief 0% sits in the lower third of the corpus.
Selene Holdings LLC closes 0% with monetary or non-monetary relief and answers 99.6% inside the CFPB window; 97.8% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Mortgage" · top issue "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Selene Holdings LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Selene Holdings LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 3.0K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Selene Holdings LLC (#166 of 342; 99.6% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lower closed-with-relief share