2026 data Public-data reference. official source

United Shore Financial Services, LLC

1.4K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1.4K consumer complaints filed with the CFPB

This profile shows United Shore Financial Services, LLC's complaint history from CFPB public records. 1,440 consumers have filed complaints since 2012. The company has a 99.2% timely response rate and has provided relief in 2.1% of cases.

1.4K
Total Complaints
99.2%
Timely Response
1.8%
Disputed
2.1%
Relief Provided
49
States Active
2012
Since

Total complaints

1.4K

Filed since 2012

Timely response

99.2%

CFPB-tracked response window

Relief rate

2.1%

Closed with monetary or non-monetary relief

Timely response rate 99.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 2.1%
Industry median

Share closed with monetary or non-monetary relief.

United Shore Financial Services, LLC complaint mix by product

Total complaints: 1.4K

United Shore Financial Services, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.4K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 1,204 complaints (83.8%), resolution 2.4% Mortgage 83.8% Credit reporting: 128 complaints (8.9%), resolution 0.0% Credit reporting 8.9% Credit reporting,: 69 complaints (4.8%), resolution 1.4% Debt collection: 27 complaints (1.9%), resolution 0.0% Credit card: 3 complaints (0.2%), resolution 0.0% Checking or: 3 complaints (0.2%), resolution 0.0% Money transfer,: 3 complaints (0.2%), resolution 0.0%
  • Mortgage 1K 83.8% 2% relief
  • Credit reporting 128 8.9% 0% relief
  • Credit reporting, 69 4.8% 1% relief
  • Debt collection 27 1.9% 0% relief
  • Credit card 3 0.2% 0% relief
  • Checking or 3 0.2% 0% relief
  • Money transfer, 3 0.2% 0% relief

How United Shore Financial Services, LLC's 1.4K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 1.2K
Credit reporting or other personal consumer reports 128
Credit reporting, credit repair services, or other personal consumer reports 69
Debt collection 27
Credit card 3
Checking or savings account 3
Money transfer, virtual currency, or money service 3
Payday loan, title loan, personal loan, or advance loan 3

Top States

State Complaints
CA 328
FL 186
TX 111
AZ 62
GA 59
MI 53
CO 50
NY 47
WA 46
IL 38
PA 36
VA 34
NC 34
UT 30
NJ 29
MD 25
OH 22
NV 21
TN 20
MA 20

Top Issues

Issue Complaints
Trouble during payment process 656
Incorrect information on your report 159
Struggling to pay mortgage 149
Closing on a mortgage 115
Applying for a mortgage or refinancing an existing mortgage 114
Loan servicing, payments, escrow account 52
Problem with a company's investigation into an existing problem 38
Improper use of your report 37
Problem with a credit reporting company's investigation into an existing problem 25
Application, originator, mortgage broker 19
Settlement process and costs 15
Loan modification,collection,foreclosure 11
Took or threatened to take negative or legal action 10
Attempts to collect debt not owed 10
Credit decision / Underwriting 8
Credit monitoring or identity theft protection services 3
Written notification about debt 3
False statements or representation 3
Managing an account 3
Problem with fraud alerts or security freezes 2

Yearly Trend

Year Complaints Timely
2012 10 100%
2013 22 100%
2014 16 100%
2015 20 100%
2016 32 100%
2017 15 100%
2018 18 100%
2019 28 100%
2020 81 100%
2021 156 99.4%
2022 181 99.4%
2023 167 99.4%
2024 207 100%
2025 349 99.4%
2026 138 95.7%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About United Shore Financial Services, LLC

United Shore Financial Services, LLC has accumulated 1,440 consumer complaints in the CFPB public database, with filings active across 49 U.S. states. Of those submissions, 489 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-04-02, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, United Shore Financial Services, LLC reports a 99.2% timely-response rate and has closed 93.1% of cases with a written explanation to the consumer. 2.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating United Shore Financial Services, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does United Shore Financial Services, LLC have?

United Shore Financial Services, LLC has received 1,440 consumer complaints filed with the Consumer Financial Protection Bureau.

Does United Shore Financial Services, LLC respond to complaints on time?

United Shore Financial Services, LLC has a 99.2% timely response rate to CFPB complaints.

What is the most common complaint about United Shore Financial Services, LLC?

The most common issue reported against United Shore Financial Services, LLC is "Trouble during payment process" in the "Mortgage" product category.

Related