CFPB · Single-product concentration
United Shore Financial Services, LLC
2.2K CFPB complaints · 85.8% in "Mortgage" · top issue Trouble during payment process.
United Shore Financial Services, LLC: 85.8% of 2.2K CFPB complaints sit in "Mortgage". Timely 99.3% · relief 1.9%. Allegations, not findings.
- Single-product concentration
- +2900% filings 2012 to 2026
CFPB relief outcome brief
CCDB company united-shore-financial-services-llc
1.9% relief · 99.3% timely · 2.2K filings · Mortgage
Same-product relief peers
Nearest relief peer: Toll Brothers Inc (1.9% relief)
United Shore Financial Services, LLC closes 1.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
United Shore Financial Services, LLC scores strongest on timely response (99/100 percentile-benchmarked) and weakest on relief provided (9/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
9 / 100 percentile-benchmarked
1.9% of complaints closed with relief to the consumer
Timely response
99 / 100 percentile-benchmarked
99.3% of complaints answered inside the CFPB 15-day window
Closed with explanation
89 / 100 percentile-benchmarked
94% of complaints closed with an explanation to the consumer
Most of United Shore Financial Services, LLC's 2.2K filings include narrative text
51.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
United Shore Financial Services, LLC complaint mix by product
- Mortgage 2K 86.0% – 2% relief
- Credit reporting 164 7.5% – 0% relief
- Credit reporting, 88 4.0% – 2% relief
- Debt collection 40 1.8% – 0% relief
- Credit card 6 0.3% – 0% relief
- Checking or 4 0.2% – 0% relief
- Payday loan, 3 0.1% – 0% relief
How United Shore Financial Services, LLC's 2.2K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 1.9K |
| Credit reporting or other personal consumer reports | 164 |
| Credit reporting, credit repair services, or other personal consumer reports | 88 |
| Debt collection | 40 |
| Credit card | 6 |
| Checking or savings account | 4 |
| Payday loan, title loan, personal loan, or advance loan | 3 |
| Money transfer, virtual currency, or money service | 3 |
| Debt or credit management | 1 |
Nationwide filing states for United Shore Financial Services, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 23.4% of this company's filings
United Shore Financial Services, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 300
- +2900% vs 2012
Volume vs. relief
Where United Shore Financial Services, LLC sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, United Shore Financial Services, LLC files more complaint volume than 39% of them, and closes complaints with relief more often than 45% of them, placing it in the quadrant for lower volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 2,183 · Closed with relief: 1.9%
Top States
| State | Complaints |
|---|---|
| CA | 510 |
| FL | 293 |
| TX | 158 |
| GA | 91 |
| AZ | 89 |
| CO | 80 |
| MI | 75 |
| WA | 73 |
| NY | 66 |
| NC | 60 |
| UT | 53 |
| IL | 51 |
| NJ | 51 |
| VA | 49 |
| PA | 46 |
| NV | 38 |
| MD | 38 |
| OH | 31 |
| MA | 30 |
| TN | 29 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 1.0K |
| Struggling to pay mortgage | 259 |
| Incorrect information on your report | 206 |
| Closing on a mortgage | 183 |
| Applying for a mortgage or refinancing an existing mortgage | 180 |
| Loan servicing, payments, escrow account | 56 |
| Improper use of your report | 50 |
| Problem with a company's investigation into an existing problem | 50 |
| Problem with a credit reporting company's investigation into an existing problem | 37 |
| Application, originator, mortgage broker | 21 |
| Settlement process and costs | 17 |
| Took or threatened to take negative or legal action | 16 |
| Attempts to collect debt not owed | 14 |
| Loan modification,collection,foreclosure | 11 |
| Credit decision / Underwriting | 9 |
| Written notification about debt | 5 |
| False statements or representation | 4 |
| Credit monitoring or identity theft protection services | 4 |
| Managing an account | 3 |
| Problem with fraud alerts or security freezes | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 10 | 100% |
| 2013 | 22 | 100% |
| 2014 | 16 | 100% |
| 2015 | 22 | 100% |
| 2016 | 38 | 100% |
| 2017 | 19 | 100% |
| 2018 | 31 | 96.8% |
| 2019 | 42 | 100% |
| 2020 | 129 | 97.7% |
| 2021 | 229 | 99.6% |
| 2022 | 269 | 99.6% |
| 2023 | 255 | 99.6% |
| 2024 | 282 | 100% |
| 2025 | 519 | 99.6% |
| 2026 | 300 | 98% |
Source: CFPB Consumer Complaint Database
United Shore Financial Services, LLC filings cluster in one product
United Shore Financial Services, LLC's 2,183 logged complaints reach a nationwide footprint - 50 states have at least one filing. 51.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-06-25.
United Shore Financial Services, LLC answers 99.3% of complaints inside the CFPB's tracked window and closes 94% with a written explanation. 1.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about United Shore Financial Services, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for United Shore Financial Services, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.2K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for United Shore Financial Services, LLC (#210 of 342; 99.3% timely; 1.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration