United Shore Financial Services, LLC
2.2K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
United Shore Financial Services, LLC complaint mix by product
- Mortgage 2K 86.0% – 2% relief
- Credit reporting 164 7.5% – 0% relief
- Credit reporting, 88 4.0% – 2% relief
- Debt collection 40 1.8% – 0% relief
- Credit card 6 0.3% – 0% relief
- Checking or 4 0.2% – 0% relief
- Payday loan, 3 0.1% – 0% relief
How United Shore Financial Services, LLC's 2.2K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 1.9K |
| Credit reporting or other personal consumer reports | 164 |
| Credit reporting, credit repair services, or other personal consumer reports | 88 |
| Debt collection | 40 |
| Credit card | 6 |
| Checking or savings account | 4 |
| Payday loan, title loan, personal loan, or advance loan | 3 |
| Money transfer, virtual currency, or money service | 3 |
| Debt or credit management | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 510 |
| FL | 293 |
| TX | 158 |
| GA | 91 |
| AZ | 89 |
| CO | 80 |
| MI | 75 |
| WA | 73 |
| NY | 66 |
| NC | 60 |
| UT | 53 |
| IL | 51 |
| NJ | 51 |
| VA | 49 |
| PA | 46 |
| NV | 38 |
| MD | 38 |
| OH | 31 |
| MA | 30 |
| TN | 29 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 1.0K |
| Struggling to pay mortgage | 259 |
| Incorrect information on your report | 206 |
| Closing on a mortgage | 183 |
| Applying for a mortgage or refinancing an existing mortgage | 180 |
| Loan servicing, payments, escrow account | 56 |
| Improper use of your report | 50 |
| Problem with a company's investigation into an existing problem | 50 |
| Problem with a credit reporting company's investigation into an existing problem | 37 |
| Application, originator, mortgage broker | 21 |
| Settlement process and costs | 17 |
| Took or threatened to take negative or legal action | 16 |
| Attempts to collect debt not owed | 14 |
| Loan modification,collection,foreclosure | 11 |
| Credit decision / Underwriting | 9 |
| Written notification about debt | 5 |
| False statements or representation | 4 |
| Credit monitoring or identity theft protection services | 4 |
| Managing an account | 3 |
| Problem with fraud alerts or security freezes | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 10 | 100% |
| 2013 | 22 | 100% |
| 2014 | 16 | 100% |
| 2015 | 22 | 100% |
| 2016 | 38 | 100% |
| 2017 | 19 | 100% |
| 2018 | 31 | 96.8% |
| 2019 | 42 | 100% |
| 2020 | 129 | 97.7% |
| 2021 | 229 | 99.6% |
| 2022 | 269 | 99.6% |
| 2023 | 255 | 99.6% |
| 2024 | 282 | 100% |
| 2025 | 519 | 99.6% |
| 2026 | 300 | 98% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About United Shore Financial Services, LLC
United Shore Financial Services, LLC's 2,183 logged complaints reach a nationwide footprint - 50 states have at least one filing on record. 51.6% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2012 through 2026-06-25.
United Shore Financial Services, LLC answers 99.3% of complaints inside the CFPB's tracked window and closes 94% with a written explanation. 1.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about United Shore Financial Services, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does United Shore Financial Services, LLC have?
2,183, per the CFPB's public complaint count for this company (see the full breakdown above).
Does United Shore Financial Services, LLC respond to complaints on time?
99.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about United Shore Financial Services, LLC?
"Trouble during payment process", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.