CFPB · Single-product concentration
United Shore Financial Services, LLC
2.2K CFPB complaints · 85.8% in "Mortgage" · top issue Trouble during payment process.
United Shore Financial Services, LLC: 85.8% of 2.2K CFPB complaints sit in "Mortgage". Timely 99.3% · relief 1.9%. Allegations, not findings.
- Volume rank #210 of 342
- Single-product concentration
- +2900% filings 2012 to 2026
CFPB relief outcome brief
CCDB company united-shore-financial-services-llc
1.9% relief · 99.3% timely · 2.2K filings · Mortgage
Same-product relief peers
Nearest relief peer: Toll Brothers Inc (1.9% relief)
United Shore Financial Services, LLC closes 1.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of United Shore Financial Services, LLC's 2.2K filings include narrative text
51.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
United Shore Financial Services, LLC complaint mix by product
- Mortgage 2K 86.0% – 2% relief
- Credit reporting 164 7.5% – 0% relief
- Credit reporting, 88 4.0% – 2% relief
- Debt collection 40 1.8% – 0% relief
- Credit card 6 0.3% – 0% relief
- Checking or 4 0.2% – 0% relief
- Payday loan, 3 0.1% – 0% relief
How United Shore Financial Services, LLC's 2.2K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 1.9K |
| Credit reporting or other personal consumer reports | 164 |
| Credit reporting, credit repair services, or other personal consumer reports | 88 |
| Debt collection | 40 |
| Credit card | 6 |
| Checking or savings account | 4 |
| Payday loan, title loan, personal loan, or advance loan | 3 |
| Money transfer, virtual currency, or money service | 3 |
| Debt or credit management | 1 |
Nationwide filing states for United Shore Financial Services, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 23.4% of this company's filings
United Shore Financial Services, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 300
- +2900% vs 2012
Top States
| State | Complaints |
|---|---|
| CA | 510 |
| FL | 293 |
| TX | 158 |
| GA | 91 |
| AZ | 89 |
| CO | 80 |
| MI | 75 |
| WA | 73 |
| NY | 66 |
| NC | 60 |
| UT | 53 |
| IL | 51 |
| NJ | 51 |
| VA | 49 |
| PA | 46 |
| NV | 38 |
| MD | 38 |
| OH | 31 |
| MA | 30 |
| TN | 29 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 1.0K |
| Struggling to pay mortgage | 259 |
| Incorrect information on your report | 206 |
| Closing on a mortgage | 183 |
| Applying for a mortgage or refinancing an existing mortgage | 180 |
| Loan servicing, payments, escrow account | 56 |
| Improper use of your report | 50 |
| Problem with a company's investigation into an existing problem | 50 |
| Problem with a credit reporting company's investigation into an existing problem | 37 |
| Application, originator, mortgage broker | 21 |
| Settlement process and costs | 17 |
| Took or threatened to take negative or legal action | 16 |
| Attempts to collect debt not owed | 14 |
| Loan modification,collection,foreclosure | 11 |
| Credit decision / Underwriting | 9 |
| Written notification about debt | 5 |
| False statements or representation | 4 |
| Credit monitoring or identity theft protection services | 4 |
| Managing an account | 3 |
| Problem with fraud alerts or security freezes | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 10 | 100% |
| 2013 | 22 | 100% |
| 2014 | 16 | 100% |
| 2015 | 22 | 100% |
| 2016 | 38 | 100% |
| 2017 | 19 | 100% |
| 2018 | 31 | 96.8% |
| 2019 | 42 | 100% |
| 2020 | 129 | 97.7% |
| 2021 | 229 | 99.6% |
| 2022 | 269 | 99.6% |
| 2023 | 255 | 99.6% |
| 2024 | 282 | 100% |
| 2025 | 519 | 99.6% |
| 2026 | 300 | 98% |
Source: CFPB Consumer Complaint Database
United Shore Financial Services, LLC filings cluster in one product
United Shore Financial Services, LLC's 2,183 logged complaints reach a nationwide footprint - 50 states have at least one filing. 51.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-06-25.
United Shore Financial Services, LLC answers 99.3% of complaints inside the CFPB's tracked window and closes 94% with a written explanation. 1.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about United Shore Financial Services, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for United Shore Financial Services, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.2K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for United Shore Financial Services, LLC (#210 of 342; 99.3% timely; 1.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration