CFPB · Slower timely-response band
Dovenmuehle Mortgage, Inc.
2.4K CFPB complaints · 96.7% timely (slow band) · top issue Trouble during payment process.
Dovenmuehle Mortgage, Inc. answers 96.7% on time (lower third) across 2.4K filings. Relief 2.2% · top product Mortgage. Allegations, not findings.
- Slower timely-response band
- +4200% filings 2011 to 2026
CFPB relief outcome brief
CCDB company dovenmuehle-mortgage-inc
2.2% relief · 96.7% timely · 2.4K filings · Mortgage
Same-product relief peers
Nearest relief peer: Lennar Financial Services, LLC (2.2% relief)
Dovenmuehle Mortgage, Inc. closes 2.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Dovenmuehle Mortgage, Inc. scores strongest on closed with explanation (96/100 percentile-benchmarked) and weakest on relief provided (10/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
10 / 100 percentile-benchmarked
2.2% of complaints closed with relief to the consumer
Timely response
94 / 100 percentile-benchmarked
96.7% of complaints answered inside the CFPB 15-day window
Closed with explanation
96 / 100 percentile-benchmarked
97.8% of complaints closed with an explanation to the consumer
Most of Dovenmuehle Mortgage, Inc.'s 2.4K filings include narrative text
52.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Dovenmuehle Mortgage, Inc. complaint mix by product
- Mortgage 2K 89.7% – 2% relief
- Credit reporting, 118 4.9% – 0% relief
- Credit reporting 79 3.3% – 0% relief
- Debt collection 42 1.7% – 0% relief
- Debt or 5 0.2% – 0% relief
- Money transfer, 3 0.1% – 0% relief
- Bank account 2 0.1% – 0% relief
How Dovenmuehle Mortgage, Inc.'s 2.4K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 2.2K |
| Credit reporting, credit repair services, or other personal consumer reports | 118 |
| Credit reporting or other personal consumer reports | 79 |
| Debt collection | 42 |
| Debt or credit management | 5 |
| Money transfer, virtual currency, or money service | 3 |
| Bank account or service | 2 |
| Payday loan, title loan, or personal loan | 2 |
| Checking or savings account | 2 |
| Other financial service | 1 |
Nationwide filing states for Dovenmuehle Mortgage, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 12.8% of this company's filings
Dovenmuehle Mortgage, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 86
- +4200% vs 2011
Volume vs. relief
Where Dovenmuehle Mortgage, Inc. sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Dovenmuehle Mortgage, Inc. files more complaint volume than 42% of them, and closes complaints with relief more often than 47% of them, placing it in the quadrant for lower volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 2,413 · Closed with relief: 2.2%
Top States
| State | Complaints |
|---|---|
| CA | 309 |
| FL | 229 |
| TX | 222 |
| CO | 152 |
| GA | 143 |
| MD | 132 |
| NC | 98 |
| NY | 97 |
| IL | 91 |
| NJ | 77 |
| AZ | 76 |
| VA | 70 |
| NH | 55 |
| SC | 53 |
| PA | 49 |
| MI | 43 |
| WA | 38 |
| MA | 34 |
| LA | 29 |
| AL | 27 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 1.1K |
| Struggling to pay mortgage | 389 |
| Loan servicing, payments, escrow account | 249 |
| Incorrect information on your report | 181 |
| Loan modification,collection,foreclosure | 151 |
| Closing on a mortgage | 94 |
| Applying for a mortgage or refinancing an existing mortgage | 84 |
| Problem with a credit reporting company's investigation into an existing problem | 49 |
| Problem with a company's investigation into an existing problem | 26 |
| Improper use of your report | 14 |
| Settlement process and costs | 12 |
| Written notification about debt | 11 |
| False statements or representation | 9 |
| Attempts to collect debt not owed | 9 |
| Took or threatened to take negative or legal action | 6 |
| Other | 5 |
| Credit decision / Underwriting | 5 |
| Application, originator, mortgage broker | 5 |
| Communication tactics | 4 |
| Credit monitoring or identity theft protection services | 3 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 2 | 100% |
| 2012 | 23 | 100% |
| 2013 | 61 | 98.4% |
| 2014 | 96 | 100% |
| 2015 | 97 | 100% |
| 2016 | 106 | 100% |
| 2017 | 141 | 99.3% |
| 2018 | 161 | 97.5% |
| 2019 | 155 | 98.1% |
| 2020 | 390 | 87.4% |
| 2021 | 357 | 96.9% |
| 2022 | 283 | 97.2% |
| 2023 | 198 | 99.5% |
| 2024 | 129 | 100% |
| 2025 | 128 | 99.2% |
| 2026 | 86 | 100% |
Source: CFPB Consumer Complaint Database
Dovenmuehle Mortgage, Inc. in the slower-timely third
Dovenmuehle Mortgage, Inc.'s 2,413 logged complaints reach a nationwide footprint - 52 states have at least one filing. 52.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2011 through 2026-06-12. Timely response 96.7% sits in the lower third of the corpus.
Dovenmuehle Mortgage, Inc. answers 96.7% of complaints inside the CFPB's tracked window (timely band: slow) and closes 2.2% with relief; 97.8% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Mortgage" · top issue "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Dovenmuehle Mortgage, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Dovenmuehle Mortgage, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.4K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 96.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Dovenmuehle Mortgage, Inc. (#199 of 342; 96.7% timely; 2.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Slower timely-response band