Village Capital & Investment LLC
784 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Village Capital & Investment LLC complaint mix by product
- Mortgage 687 87.6% – 1% relief
- Credit reporting 49 6.3% – 0% relief
- Credit reporting, 36 4.6% – 0% relief
- Debt collection 11 1.4% – 0% relief
- Checking or 1 0.1% – 0% relief
How Village Capital & Investment LLC's 784 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 687 |
| Credit reporting or other personal consumer reports | 49 |
| Credit reporting, credit repair services, or other personal consumer reports | 36 |
| Debt collection | 11 |
| Checking or savings account | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 88 |
| GA | 72 |
| FL | 67 |
| CA | 63 |
| NC | 44 |
| NJ | 33 |
| AZ | 28 |
| PA | 27 |
| SC | 26 |
| IL | 26 |
| MO | 22 |
| VA | 22 |
| TN | 21 |
| AL | 19 |
| MD | 18 |
| AR | 17 |
| OH | 15 |
| CO | 14 |
| IN | 13 |
| LA | 12 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 350 |
| Struggling to pay mortgage | 147 |
| Applying for a mortgage or refinancing an existing mortgage | 97 |
| Incorrect information on your report | 63 |
| Closing on a mortgage | 57 |
| Improper use of your report | 20 |
| Problem with a company's investigation into an existing problem | 12 |
| Problem with a credit reporting company's investigation into an existing problem | 7 |
| Attempts to collect debt not owed | 7 |
| Application, originator, mortgage broker | 6 |
| Loan servicing, payments, escrow account | 5 |
| Loan modification,collection,foreclosure | 5 |
| Settlement process and costs | 3 |
| Written notification about debt | 3 |
| Took or threatened to take negative or legal action | 1 |
| Credit monitoring or identity theft protection services | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 100% |
| 2014 | 6 | 100% |
| 2015 | 5 | 100% |
| 2016 | 3 | 100% |
| 2017 | 12 | 100% |
| 2018 | 8 | 100% |
| 2019 | 13 | 92.3% |
| 2020 | 48 | 95.8% |
| 2021 | 66 | 97% |
| 2022 | 62 | 98.4% |
| 2023 | 89 | 98.9% |
| 2024 | 115 | 99.1% |
| 2025 | 210 | 99.5% |
| 2026 | 145 | 98.6% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Village Capital & Investment LLC
Village Capital & Investment LLC's 784 logged complaints reach a nationwide footprint - 48 states have at least one filing on record. 51.9% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2026-06-25.
Village Capital & Investment LLC answers 98.6% of complaints inside the CFPB's tracked window and closes 98.3% with a written explanation. 0.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Village Capital & Investment LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Village Capital & Investment LLC have?
784, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Village Capital & Investment LLC respond to complaints on time?
98.6% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Village Capital & Investment LLC?
"Trouble during payment process", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.