2026 data Public-data reference. official source

Village Capital & Investment LLC

526 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

526 consumer complaints filed with the CFPB

This profile shows Village Capital & Investment LLC's complaint history from CFPB public records. 526 consumers have filed complaints since 2013. The company has a 98.3% timely response rate and has provided relief in 0.8% of cases.

526
Total Complaints
98.3%
Timely Response
0.8%
Disputed
0.8%
Relief Provided
43
States Active
2013
Since

Total complaints

526

Filed since 2013

Timely response

98.3%

CFPB-tracked response window

Relief rate

0.8%

Closed with monetary or non-monetary relief

Timely response rate 98.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.8%
Industry median

Share closed with monetary or non-monetary relief.

Village Capital & Investment LLC complaint mix by product

Total complaints: 526

Village Capital & Investment LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 526 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 468 complaints (89.0%), resolution 0.9% Mortgage 89.0% Credit reporting: 33 complaints (6.3%), resolution 0.0% Credit reporting 6.3% Credit reporting,: 20 complaints (3.8%), resolution 0.0% Debt collection: 5 complaints (1.0%), resolution 0.0%
  • Mortgage 468 89.0% 1% relief
  • Credit reporting 33 6.3% 0% relief
  • Credit reporting, 20 3.8% 0% relief
  • Debt collection 5 1.0% 0% relief

How Village Capital & Investment LLC's 526 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 468
Credit reporting or other personal consumer reports 33
Credit reporting, credit repair services, or other personal consumer reports 20
Debt collection 5

Top States

State Complaints
TX 56
FL 52
GA 39
NC 35
CA 32
NJ 24
PA 22
AZ 21
SC 19
VA 18
IL 17
MO 16
TN 15
AL 12
MD 12
AR 11
OH 11
MI 8
IN 8
CO 8

Top Issues

Issue Complaints
Trouble during payment process 234
Struggling to pay mortgage 93
Applying for a mortgage or refinancing an existing mortgage 72
Incorrect information on your report 42
Closing on a mortgage 39
Problem with a company's investigation into an existing problem 10
Improper use of your report 9
Application, originator, mortgage broker 6
Loan modification,collection,foreclosure 5
Loan servicing, payments, escrow account 4
Settlement process and costs 3
Problem with a credit reporting company's investigation into an existing problem 3
Written notification about debt 2
Attempts to collect debt not owed 2
Took or threatened to take negative or legal action 1
Credit monitoring or identity theft protection services 1

Yearly Trend

Year Complaints Timely
2013 2 100%
2014 6 100%
2015 5 100%
2016 2 100%
2017 8 100%
2018 7 100%
2019 11 90.9%
2020 41 95.1%
2021 47 95.7%
2022 45 97.8%
2023 59 98.3%
2024 87 98.9%
2025 142 99.3%
2026 64 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Village Capital & Investment LLC

Village Capital & Investment LLC has accumulated 526 consumer complaints in the CFPB public database, with filings active across 43 U.S. states. Of those submissions, 196 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-25, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Village Capital & Investment LLC reports a 98.3% timely-response rate and has closed 98.9% of cases with a written explanation to the consumer. 0.8% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Village Capital & Investment LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Village Capital & Investment LLC have?

Village Capital & Investment LLC has received 526 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Village Capital & Investment LLC respond to complaints on time?

Village Capital & Investment LLC has a 98.3% timely response rate to CFPB complaints.

What is the most common complaint about Village Capital & Investment LLC?

The most common issue reported against Village Capital & Investment LLC is "Trouble during payment process" in the "Mortgage" product category.

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