CFPB · Single-product concentration
Village Capital & Investment LLC
784 CFPB complaints · 87.6% in "Mortgage" · top issue Trouble during payment process.
Village Capital & Investment LLC: 87.6% of 784 CFPB complaints sit in "Mortgage". Timely 98.6% · relief 0.6%. Allegations, not findings.
- Single-product concentration
- +7150% filings 2013 to 2026
CFPB relief outcome brief
CCDB company village-capital-investment-llc
0.6% relief · 98.6% timely · 784 filings · Mortgage
Same-product relief peers
Nearest relief peer: Lakeview Loan Servicing, LLC (0.6% relief)
Village Capital & Investment LLC closes 0.6% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Village Capital & Investment LLC's 784 filings include narrative text
51.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Village Capital & Investment LLC complaint mix by product
- Mortgage 687 87.6% – 1% relief
- Credit reporting 49 6.3% – 0% relief
- Credit reporting, 36 4.6% – 0% relief
- Debt collection 11 1.4% – 0% relief
- Checking or 1 0.1% – 0% relief
How Village Capital & Investment LLC's 784 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 687 |
| Credit reporting or other personal consumer reports | 49 |
| Credit reporting, credit repair services, or other personal consumer reports | 36 |
| Debt collection | 11 |
| Checking or savings account | 1 |
Nationwide filing states for Village Capital & Investment LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 11.2% of this company's filings
Village Capital & Investment LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 145
- +7150% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 88 |
| GA | 72 |
| FL | 67 |
| CA | 63 |
| NC | 44 |
| NJ | 33 |
| AZ | 28 |
| PA | 27 |
| SC | 26 |
| IL | 26 |
| MO | 22 |
| VA | 22 |
| TN | 21 |
| AL | 19 |
| MD | 18 |
| AR | 17 |
| OH | 15 |
| CO | 14 |
| IN | 13 |
| LA | 12 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 350 |
| Struggling to pay mortgage | 147 |
| Applying for a mortgage or refinancing an existing mortgage | 97 |
| Incorrect information on your report | 63 |
| Closing on a mortgage | 57 |
| Improper use of your report | 20 |
| Problem with a company's investigation into an existing problem | 12 |
| Problem with a credit reporting company's investigation into an existing problem | 7 |
| Attempts to collect debt not owed | 7 |
| Application, originator, mortgage broker | 6 |
| Loan servicing, payments, escrow account | 5 |
| Loan modification,collection,foreclosure | 5 |
| Settlement process and costs | 3 |
| Written notification about debt | 3 |
| Took or threatened to take negative or legal action | 1 |
| Credit monitoring or identity theft protection services | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 100% |
| 2014 | 6 | 100% |
| 2015 | 5 | 100% |
| 2016 | 3 | 100% |
| 2017 | 12 | 100% |
| 2018 | 8 | 100% |
| 2019 | 13 | 92.3% |
| 2020 | 48 | 95.8% |
| 2021 | 66 | 97% |
| 2022 | 62 | 98.4% |
| 2023 | 89 | 98.9% |
| 2024 | 115 | 99.1% |
| 2025 | 210 | 99.5% |
| 2026 | 145 | 98.6% |
Source: CFPB Consumer Complaint Database
Village Capital & Investment LLC filings cluster in one product
Village Capital & Investment LLC's 784 logged complaints reach a nationwide footprint - 48 states have at least one filing. 51.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-25.
Village Capital & Investment LLC answers 98.6% of complaints inside the CFPB's tracked window and closes 98.3% with a written explanation. 0.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Village Capital & Investment LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Village Capital & Investment LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 784.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.6%.
- Block, Inc. Δ 0.0 pts · 66.9K complaints 98.6%timely
- Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) Δ 0.0 pts · 4.0K complaints 98.6%timely
- RoundPoint Mortgage Servicing LLC Δ 0.0 pts · 3.0K complaints 98.6%timely
- Foris DAX, Inc. Δ 0.0 pts · 1.1K complaints 98.6%timely
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Village Capital & Investment LLC (98.6% timely; 0.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration