CFPB · Broad respondent spread

Closing on a mortgage

18.5K CFPB complaints · 1.1K companies (broad spread) · top product Mortgage.

18.5K CFPB complaints

"Closing on a mortgage" names 1.1K companies (broad spread) on 18.5K filings · Wells Fargo & Company 7.1%. Allegations, not findings.

  • Volume rank #40 of 178
  • Wells Fargo & Company 7.1% of filings
  • Data updated June 2026
  • Broad respondent spread
18.5K
Total Complaints
1.1K
Companies
Mortgage
Top Product

Companies filing under "Closing on a mortgage"

# Company Complaints
1 Wells Fargo & Company 1.3K
2 Bank of America, National Association 782
3 JPMorgan Chase & Co. 717
4 Rocket Mortgage, LLC 696
5 Ocwen Financial Corporation 621
6 Shellpoint Partners, LLC 601
7 Mr. Cooper Group Inc. 584
8 Freedom Mortgage Company 530
9 Select Portfolio Servicing, Inc. 362
10 LD Holdings Group, LLC 356
11 U.S. Bancorp 330
12 Navy Federal Credit Union 293
13 PNC Bank N.A. 264
14 Amerisave Mortgage Corporation 247
15 Citibank, N.a. 241
16 Pennymac Loan Services, LLC. 229
17 Truist Financial Corporation 226
18 LoanCare, LLC 226
19 Citizens Financial Group, Inc. 217
20 United Shore Financial Services, LLC 183
21 Specialized Loan Servicing Holdings LLC 183
22 Carrington Mortgage Services, LLC 180
23 Caliber Home Loans, Inc. 170
24 CrossCountry Mortgage LLC 164
25 Fifth Third Financial Corporation 155
26 M&T Bank Corporation 149
27 Ditech Financial LLC 133
28 Guaranteed Rate Inc. 130
29 Broker Solutions, Inc. 124
30 Better Mortgage, Inc. 119
31 Mortgage Research Center, LLC 110
32 Lakeview Loan Servicing, LLC 109
33 TD Bank Us Holding Company 106
34 Flagstar Bank, N.A. 106
35 Pentagon Federal Credit Union 105
36 Nationstar Mortgage LLC 101
37 Lennar Financial Services, LLC 97
38 Fay Servicing, LLC 96
39 Dovenmuehle Mortgage, Inc. 94
40 Movement Mortgage LLC 94
41 Rushmore Loan Management Services LLC 93
42 Cardinal Financial Company, Limited Partnership 92
43 Huntington National Bank, the 83
44 Guild Holdings Company 83
45 Selene Holdings LLC 81
46 Nvr Inc. 81
47 Fidelity National Financial, Inc 78
48 HSBC North America Holdings Inc. 76
49 United Services Automobile Association 74
50 RoundPoint Mortgage Servicing LLC 72

Source: CFPB Consumer Complaint Database

"Closing on a mortgage" across a broad respondent set

"Closing on a mortgage" appears across 1,133 distinct companies in the CFPB public record, a wide respondent spread for this allegation label. Respondent breadth sits in the upper third of the indexed issue corpus. No single company exceeds 7.1% of these filings.

With 1,133 companies named, the pattern may reflect how a product category is sold or serviced rather than one firm's operations. Most filings pair with "Mortgage". Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Closing on a mortgage" (#40 of 178; 1.1K companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Broad respondent spread