CFPB · Single-product concentration
Cardinal Financial Company, Limited Partnership
757 CFPB complaints · 89% in "Mortgage" · top issue Trouble during payment process.
Cardinal Financial Company, Limited Partnership: 89% of 757 CFPB complaints sit in "Mortgage". Timely 97.1% · relief 7.7%. Allegations, not findings.
- Single-product concentration
- +366.7% filings 2013 to 2026
CFPB relief outcome brief
CCDB company cardinal-financial-company-limited-partnership
7.7% relief · 97.1% timely · 757 filings · Mortgage
Same-product relief peers
Nearest relief peer: Amerinational Community Services, Inc. (7.7% relief)
Cardinal Financial Company, Limited Partnership closes 7.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Cardinal Financial Company, Limited Partnership's 757 filings include narrative text
62.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Cardinal Financial Company, Limited Partnership complaint mix by product
- Mortgage 674 89.2% – 8% relief
- Credit reporting, 46 6.1% – 4% relief
- Credit reporting 21 2.8% – 14% relief
- Debt collection 12 1.6% – 8% relief
- Credit card 1 0.1% – 0% relief
- Payday loan, 1 0.1% – 0% relief
- Debt or 1 0.1% – 100% relief
How Cardinal Financial Company, Limited Partnership's 757 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 674 |
| Credit reporting, credit repair services, or other personal consumer reports | 46 |
| Credit reporting or other personal consumer reports | 21 |
| Debt collection | 12 |
| Credit card or prepaid card | 1 |
| Payday loan, title loan, or personal loan | 1 |
| Debt or credit management | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
Nationwide filing states for Cardinal Financial Company, Limited Partnership
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 15.3% of this company's filings
Cardinal Financial Company, Limited Partnership rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 14
- +366.7% vs 2013
Top States
| State | Complaints |
|---|---|
| TX | 116 |
| FL | 108 |
| CA | 72 |
| GA | 49 |
| NC | 37 |
| NJ | 32 |
| AZ | 31 |
| VA | 30 |
| MD | 26 |
| TN | 24 |
| NY | 23 |
| WA | 18 |
| PA | 17 |
| WI | 15 |
| CO | 14 |
| SC | 13 |
| LA | 10 |
| OH | 8 |
| OR | 8 |
| MN | 8 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 241 |
| Applying for a mortgage or refinancing an existing mortgage | 126 |
| Struggling to pay mortgage | 105 |
| Closing on a mortgage | 92 |
| Application, originator, mortgage broker | 47 |
| Incorrect information on your report | 31 |
| Improper use of your report | 29 |
| Loan servicing, payments, escrow account | 23 |
| Settlement process and costs | 21 |
| Problem with a credit reporting company's investigation into an existing problem | 15 |
| Credit decision / Underwriting | 7 |
| Attempts to collect debt not owed | 4 |
| Problem with a company's investigation into an existing problem | 3 |
| False statements or representation | 2 |
| Taking/threatening an illegal action | 2 |
| Communication tactics | 2 |
| Problem with a purchase or transfer | 1 |
| Getting a line of credit | 1 |
| Didn't provide services promised | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 100% |
| 2014 | 13 | 92.3% |
| 2015 | 27 | 96.3% |
| 2016 | 47 | 95.7% |
| 2017 | 25 | 92% |
| 2018 | 29 | 69% |
| 2019 | 29 | 82.8% |
| 2020 | 77 | 100% |
| 2021 | 131 | 100% |
| 2022 | 116 | 100% |
| 2023 | 113 | 98.2% |
| 2024 | 79 | 100% |
| 2025 | 54 | 100% |
| 2026 | 14 | 100% |
Source: CFPB Consumer Complaint Database
Cardinal Financial Company, Limited Partnership filings cluster in one product
Cardinal Financial Company, Limited Partnership's 757 logged complaints reach a nationwide footprint - 46 states have at least one filing. 62.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-05-04.
Cardinal Financial Company, Limited Partnership answers 97.1% of complaints inside the CFPB's tracked window and closes 90.5% with a written explanation. 7.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cardinal Financial Company, Limited Partnership.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Cardinal Financial Company, Limited Partnership: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 757.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Cardinal Financial Company, Limited Partnership (97.1% timely; 7.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration