Cardinal Financial Company, Limited Partnership
757 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Cardinal Financial Company, Limited Partnership complaint mix by product
- Mortgage 674 89.2% – 8% relief
- Credit reporting, 46 6.1% – 4% relief
- Credit reporting 21 2.8% – 14% relief
- Debt collection 12 1.6% – 8% relief
- Credit card 1 0.1% – 0% relief
- Payday loan, 1 0.1% – 0% relief
- Debt or 1 0.1% – 100% relief
How Cardinal Financial Company, Limited Partnership's 757 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 674 |
| Credit reporting, credit repair services, or other personal consumer reports | 46 |
| Credit reporting or other personal consumer reports | 21 |
| Debt collection | 12 |
| Credit card or prepaid card | 1 |
| Payday loan, title loan, or personal loan | 1 |
| Debt or credit management | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
Top States
| State | Complaints |
|---|---|
| TX | 116 |
| FL | 108 |
| CA | 72 |
| GA | 49 |
| NC | 37 |
| NJ | 32 |
| AZ | 31 |
| VA | 30 |
| MD | 26 |
| TN | 24 |
| NY | 23 |
| WA | 18 |
| PA | 17 |
| WI | 15 |
| CO | 14 |
| SC | 13 |
| LA | 10 |
| OH | 8 |
| OR | 8 |
| MN | 8 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 241 |
| Applying for a mortgage or refinancing an existing mortgage | 126 |
| Struggling to pay mortgage | 105 |
| Closing on a mortgage | 92 |
| Application, originator, mortgage broker | 47 |
| Incorrect information on your report | 31 |
| Improper use of your report | 29 |
| Loan servicing, payments, escrow account | 23 |
| Settlement process and costs | 21 |
| Problem with a credit reporting company's investigation into an existing problem | 15 |
| Credit decision / Underwriting | 7 |
| Attempts to collect debt not owed | 4 |
| Problem with a company's investigation into an existing problem | 3 |
| False statements or representation | 2 |
| Taking/threatening an illegal action | 2 |
| Communication tactics | 2 |
| Problem with a purchase or transfer | 1 |
| Getting a line of credit | 1 |
| Didn't provide services promised | 1 |
| Took or threatened to take negative or legal action | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 100% |
| 2014 | 13 | 92.3% |
| 2015 | 27 | 96.3% |
| 2016 | 47 | 95.7% |
| 2017 | 25 | 92% |
| 2018 | 29 | 69% |
| 2019 | 29 | 82.8% |
| 2020 | 77 | 100% |
| 2021 | 131 | 100% |
| 2022 | 116 | 100% |
| 2023 | 113 | 98.2% |
| 2024 | 79 | 100% |
| 2025 | 54 | 100% |
| 2026 | 14 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Cardinal Financial Company, Limited Partnership
Cardinal Financial Company, Limited Partnership's 757 logged complaints reach a nationwide footprint - 46 states have at least one filing on record. 62.7% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2026-05-04.
Cardinal Financial Company, Limited Partnership answers 97.1% of complaints inside the CFPB's tracked window and closes 90.5% with a written explanation. 7.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cardinal Financial Company, Limited Partnership.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Cardinal Financial Company, Limited Partnership have?
757, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Cardinal Financial Company, Limited Partnership respond to complaints on time?
97.1% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Cardinal Financial Company, Limited Partnership?
"Trouble during payment process", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.