Total complaints
507
Filed since 2013
507 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
507 consumer complaints filed with the CFPB
This profile shows CARDINAL FINANCIAL COMPANY, LIMITED PARTNERSHIP's complaint history from CFPB public records. 507 consumers have filed complaints since 2013. The company has a 96.6% timely response rate and has provided relief in 6.7% of cases.
Total complaints
507
Filed since 2013
Timely response
96.6%
CFPB-tracked response window
Relief rate
6.7%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How CARDINAL FINANCIAL COMPANY, LIMITED PARTNERSHIP's 507 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 445 |
| Credit reporting, credit repair services, or other personal consumer reports | 32 |
| Credit reporting or other personal consumer reports | 19 |
| Debt collection | 7 |
| Payday loan, title loan, or personal loan | 1 |
| Credit card or prepaid card | 1 |
| Debt or credit management | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| State | Complaints |
|---|---|
| TX | 73 |
| FL | 65 |
| CA | 46 |
| GA | 39 |
| NC | 30 |
| NJ | 27 |
| TN | 20 |
| AZ | 19 |
| MD | 18 |
| VA | 17 |
| NY | 12 |
| WA | 12 |
| PA | 12 |
| SC | 10 |
| LA | 8 |
| CO | 8 |
| WI | 7 |
| OH | 7 |
| OR | 6 |
| MN | 6 |
| Issue | Complaints |
|---|---|
| Trouble during payment process | 160 |
| Applying for a mortgage or refinancing an existing mortgage | 79 |
| Struggling to pay mortgage | 76 |
| Closing on a mortgage | 53 |
| Application, originator, mortgage broker | 29 |
| Incorrect information on your report | 24 |
| Improper use of your report | 23 |
| Loan servicing, payments, escrow account | 17 |
| Settlement process and costs | 17 |
| Problem with a credit reporting company's investigation into an existing problem | 11 |
| Credit decision / Underwriting | 4 |
| Attempts to collect debt not owed | 3 |
| Problem with a company's investigation into an existing problem | 2 |
| Getting a line of credit | 1 |
| False statements or representation | 1 |
| Loan modification,collection,foreclosure | 1 |
| Problem with a purchase or transfer | 1 |
| Taking/threatening an illegal action | 1 |
| Didn't provide services promised | 1 |
| Written notification about debt | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 100% |
| 2014 | 13 | 92.3% |
| 2015 | 16 | 93.8% |
| 2016 | 31 | 96.8% |
| 2017 | 15 | 86.7% |
| 2018 | 21 | 61.9% |
| 2019 | 22 | 90.9% |
| 2020 | 46 | 100% |
| 2021 | 92 | 100% |
| 2022 | 83 | 100% |
| 2023 | 70 | 97.1% |
| 2024 | 50 | 100% |
| 2025 | 36 | 100% |
| 2026 | 9 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
CARDINAL FINANCIAL COMPANY, LIMITED PARTNERSHIP has accumulated 507 consumer complaints in the CFPB public database, with filings active across 44 U.S. states. Of those submissions, 228 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-04-02, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, CARDINAL FINANCIAL COMPANY, LIMITED PARTNERSHIP reports a 96.6% timely-response rate and has closed 90.1% of cases with a written explanation to the consumer. 6.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CARDINAL FINANCIAL COMPANY, LIMITED PARTNERSHIP: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
CARDINAL FINANCIAL COMPANY, LIMITED PARTNERSHIP has received 507 consumer complaints filed with the Consumer Financial Protection Bureau.
CARDINAL FINANCIAL COMPANY, LIMITED PARTNERSHIP has a 96.6% timely response rate to CFPB complaints.
The most common issue reported against CARDINAL FINANCIAL COMPANY, LIMITED PARTNERSHIP is "Trouble during payment process" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.