2026 data Public-data reference. official source

CARDINAL FINANCIAL COMPANY, LIMITED PARTNERSHIP

507 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

507 consumer complaints filed with the CFPB

This profile shows CARDINAL FINANCIAL COMPANY, LIMITED PARTNERSHIP's complaint history from CFPB public records. 507 consumers have filed complaints since 2013. The company has a 96.6% timely response rate and has provided relief in 6.7% of cases.

507
Total Complaints
96.6%
Timely Response
2.8%
Disputed
6.7%
Relief Provided
44
States Active
2013
Since

Total complaints

507

Filed since 2013

Timely response

96.6%

CFPB-tracked response window

Relief rate

6.7%

Closed with monetary or non-monetary relief

Timely response rate 96.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 6.7%
Industry median

Share closed with monetary or non-monetary relief.

CARDINAL FINANCIAL COMPANY, LIMITED PARTNERSHIP complaint mix by product

Total complaints: 507

CARDINAL FINANCIAL COMPANY, LIMITED PARTNERSHIP complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 507 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 445 complaints (87.9%), resolution 6.5% Mortgage 87.9% Credit reporting,: 32 complaints (6.3%), resolution 3.1% Credit reporting, 6.3% Credit reporting: 19 complaints (3.8%), resolution 15.8% Debt collection: 7 complaints (1.4%), resolution 0.0% Payday loan,: 1 complaints (0.2%), resolution 0.0% Credit card: 1 complaints (0.2%), resolution 0.0% Debt or: 1 complaints (0.2%), resolution 100.0%
  • Mortgage 445 87.9% 7% relief
  • Credit reporting, 32 6.3% 3% relief
  • Credit reporting 19 3.8% 16% relief
  • Debt collection 7 1.4% 0% relief
  • Payday loan, 1 0.2% 0% relief
  • Credit card 1 0.2% 0% relief
  • Debt or 1 0.2% 100% relief

How CARDINAL FINANCIAL COMPANY, LIMITED PARTNERSHIP's 507 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 445
Credit reporting, credit repair services, or other personal consumer reports 32
Credit reporting or other personal consumer reports 19
Debt collection 7
Payday loan, title loan, or personal loan 1
Credit card or prepaid card 1
Debt or credit management 1
Payday loan, title loan, personal loan, or advance loan 1

Top States

State Complaints
TX 73
FL 65
CA 46
GA 39
NC 30
NJ 27
TN 20
AZ 19
MD 18
VA 17
NY 12
WA 12
PA 12
SC 10
LA 8
CO 8
WI 7
OH 7
OR 6
MN 6

Top Issues

Issue Complaints
Trouble during payment process 160
Applying for a mortgage or refinancing an existing mortgage 79
Struggling to pay mortgage 76
Closing on a mortgage 53
Application, originator, mortgage broker 29
Incorrect information on your report 24
Improper use of your report 23
Loan servicing, payments, escrow account 17
Settlement process and costs 17
Problem with a credit reporting company's investigation into an existing problem 11
Credit decision / Underwriting 4
Attempts to collect debt not owed 3
Problem with a company's investigation into an existing problem 2
Getting a line of credit 1
False statements or representation 1
Loan modification,collection,foreclosure 1
Problem with a purchase or transfer 1
Taking/threatening an illegal action 1
Didn't provide services promised 1
Written notification about debt 1

Yearly Trend

Year Complaints Timely
2013 3 100%
2014 13 92.3%
2015 16 93.8%
2016 31 96.8%
2017 15 86.7%
2018 21 61.9%
2019 22 90.9%
2020 46 100%
2021 92 100%
2022 83 100%
2023 70 97.1%
2024 50 100%
2025 36 100%
2026 9 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About CARDINAL FINANCIAL COMPANY, LIMITED PARTNERSHIP

CARDINAL FINANCIAL COMPANY, LIMITED PARTNERSHIP has accumulated 507 consumer complaints in the CFPB public database, with filings active across 44 U.S. states. Of those submissions, 228 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-04-02, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, CARDINAL FINANCIAL COMPANY, LIMITED PARTNERSHIP reports a 96.6% timely-response rate and has closed 90.1% of cases with a written explanation to the consumer. 6.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CARDINAL FINANCIAL COMPANY, LIMITED PARTNERSHIP: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does CARDINAL FINANCIAL COMPANY, LIMITED PARTNERSHIP have?

CARDINAL FINANCIAL COMPANY, LIMITED PARTNERSHIP has received 507 consumer complaints filed with the Consumer Financial Protection Bureau.

Does CARDINAL FINANCIAL COMPANY, LIMITED PARTNERSHIP respond to complaints on time?

CARDINAL FINANCIAL COMPANY, LIMITED PARTNERSHIP has a 96.6% timely response rate to CFPB complaints.

What is the most common complaint about CARDINAL FINANCIAL COMPANY, LIMITED PARTNERSHIP?

The most common issue reported against CARDINAL FINANCIAL COMPANY, LIMITED PARTNERSHIP is "Trouble during payment process" in the "Mortgage" product category.

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