Total complaints
1.2K
Filed since 2011
1.2K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1.2K consumer complaints filed with the CFPB
This profile shows AMERISAVE MORTGAGE CORPORATION's complaint history from CFPB public records. 1,166 consumers have filed complaints since 2011. The company has a 97.3% timely response rate and has provided relief in 23.5% of cases.
Total complaints
1.2K
Filed since 2011
Timely response
97.3%
CFPB-tracked response window
Relief rate
23.5%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How AMERISAVE MORTGAGE CORPORATION's 1.2K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 1.0K |
| Credit reporting, credit repair services, or other personal consumer reports | 69 |
| Credit reporting or other personal consumer reports | 47 |
| Debt collection | 6 |
| Checking or savings account | 3 |
| Bank account or service | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Credit card or prepaid card | 1 |
| Credit card | 1 |
| Vehicle loan or lease | 1 |
| Money transfer, virtual currency, or money service | 1 |
| State | Complaints |
|---|---|
| CA | 145 |
| FL | 107 |
| TX | 69 |
| NC | 57 |
| GA | 56 |
| MD | 51 |
| NJ | 46 |
| PA | 45 |
| AZ | 44 |
| VA | 42 |
| IL | 34 |
| MA | 32 |
| OH | 30 |
| CO | 30 |
| TN | 26 |
| WA | 25 |
| MI | 22 |
| IN | 20 |
| NV | 19 |
| SC | 19 |
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 473 |
| Closing on a mortgage | 144 |
| Trouble during payment process | 140 |
| Application, originator, mortgage broker | 127 |
| Improper use of your report | 91 |
| Struggling to pay mortgage | 44 |
| Incorrect information on your report | 36 |
| Loan servicing, payments, escrow account | 30 |
| Credit decision / Underwriting | 20 |
| Loan modification,collection,foreclosure | 16 |
| Settlement process and costs | 12 |
| Problem with a company's investigation into an existing problem | 10 |
| Problem with a credit reporting company's investigation into an existing problem | 5 |
| Took or threatened to take negative or legal action | 4 |
| Managing an account | 3 |
| Credit monitoring or identity theft protection services | 2 |
| Account opening, closing, or management | 1 |
| Communication tactics | 1 |
| Confusing or missing disclosures | 1 |
| Problem with a purchase shown on your statement | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 1 | 100% |
| 2012 | 46 | 95.7% |
| 2013 | 42 | 66.7% |
| 2014 | 14 | 85.7% |
| 2015 | 41 | 100% |
| 2016 | 55 | 100% |
| 2017 | 20 | 100% |
| 2018 | 11 | 100% |
| 2019 | 44 | 97.7% |
| 2020 | 159 | 98.7% |
| 2021 | 312 | 99% |
| 2022 | 120 | 99.2% |
| 2023 | 90 | 100% |
| 2024 | 81 | 100% |
| 2025 | 98 | 95.9% |
| 2026 | 32 | 90.6% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
AMERISAVE MORTGAGE CORPORATION has accumulated 1,166 consumer complaints in the CFPB public database, with filings active across 52 U.S. states. Of those submissions, 506 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2011, and the most recent logged activity is 2026-03-24, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, AMERISAVE MORTGAGE CORPORATION reports a 97.3% timely-response rate and has closed 76.4% of cases with a written explanation to the consumer. 23.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 5.1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Applying for a mortgage or refinancing an existing mortgage".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating AMERISAVE MORTGAGE CORPORATION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
AMERISAVE MORTGAGE CORPORATION has received 1,166 consumer complaints filed with the Consumer Financial Protection Bureau.
AMERISAVE MORTGAGE CORPORATION has a 97.3% timely response rate to CFPB complaints.
The most common issue reported against AMERISAVE MORTGAGE CORPORATION is "Applying for a mortgage or refinancing an existing mortgage" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.