CFPB · Higher closed-with-relief share
Amerisave Mortgage Corporation
1.7K CFPB complaints · 24.7% relief (high band) · top issue Applying for a mortgage or refinancing an existing mortgage.
Amerisave Mortgage Corporation closes 24.7% with relief (upper third) on 1.7K filings. Timely 97.4% · top product Mortgage. Allegations, not findings.
- Higher closed-with-relief share
- +7500% filings 2011 to 2026
CFPB relief outcome brief
CCDB company amerisave-mortgage-corporation
24.7% relief · 97.4% timely · 1.7K filings · Mortgage
Same-product relief peers
Nearest relief peer: Mb Financial, Inc. (24.3% relief)
Amerisave Mortgage Corporation closes 24.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Amerisave Mortgage Corporation scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (54/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
100 / 100 percentile-benchmarked
24.7% of complaints closed with relief to the consumer
Timely response
95 / 100 percentile-benchmarked
97.4% of complaints answered inside the CFPB 15-day window
Closed with explanation
54 / 100 percentile-benchmarked
75% of complaints closed with an explanation to the consumer
Most of Amerisave Mortgage Corporation's 1.7K filings include narrative text
60.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Amerisave Mortgage Corporation complaint mix by product
- Mortgage 2K 90.8% – 27% relief
- Credit reporting, 94 5.5% – 3% relief
- Credit reporting 53 3.1% – 0% relief
- Debt collection 6 0.3% – 0% relief
- Checking or 3 0.2% – 0% relief
- Credit card 2 0.1% – 50% relief
- Vehicle loan 1 0.1% – 0% relief
Lighter-volume mix: how Amerisave Mortgage Corporation's 1.7K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 1.6K |
| Credit reporting, credit repair services, or other personal consumer reports | 94 |
| Credit reporting or other personal consumer reports | 53 |
| Debt collection | 6 |
| Checking or savings account | 3 |
| Credit card or prepaid card | 2 |
| Vehicle loan or lease | 1 |
| Credit card | 1 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Bank account or service | 1 |
| Money transfer, virtual currency, or money service | 1 |
Nationwide filing states for Amerisave Mortgage Corporation
Top states by attributed volume, lighter-filing company
- Leading state
- CA
- 12.9% of this company's filings
Amerisave Mortgage Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 76
- +7500% vs 2011
Volume vs. relief
Where Amerisave Mortgage Corporation sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Amerisave Mortgage Corporation files more complaint volume than 28% of them, and closes complaints with relief more often than 87% of them, placing it in the quadrant for lower volume, above-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 1,727 · Closed with relief: 24.7%
Top States
| State | Complaints |
|---|---|
| CA | 223 |
| FL | 168 |
| TX | 116 |
| VA | 79 |
| NC | 78 |
| GA | 78 |
| MD | 71 |
| PA | 68 |
| NJ | 61 |
| AZ | 57 |
| MA | 53 |
| IL | 44 |
| CO | 44 |
| WA | 41 |
| OH | 39 |
| MI | 37 |
| TN | 36 |
| SC | 28 |
| IN | 26 |
| OR | 25 |
Top Issues
| Issue | Complaints |
|---|---|
| Applying for a mortgage or refinancing an existing mortgage | 751 |
| Closing on a mortgage | 247 |
| Trouble during payment process | 233 |
| Application, originator, mortgage broker | 139 |
| Improper use of your report | 112 |
| Struggling to pay mortgage | 70 |
| Incorrect information on your report | 49 |
| Loan servicing, payments, escrow account | 31 |
| Credit decision / Underwriting | 26 |
| Loan modification,collection,foreclosure | 16 |
| Settlement process and costs | 14 |
| Problem with a company's investigation into an existing problem | 13 |
| Problem with a credit reporting company's investigation into an existing problem | 7 |
| Took or threatened to take negative or legal action | 4 |
| Managing an account | 3 |
| Problem with a purchase shown on your statement | 2 |
| Credit monitoring or identity theft protection services | 2 |
| Getting a loan or lease | 1 |
| Trouble using your card | 1 |
| Communication tactics | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 1 | 100% |
| 2012 | 46 | 95.7% |
| 2013 | 42 | 66.7% |
| 2014 | 14 | 85.7% |
| 2015 | 44 | 100% |
| 2016 | 71 | 100% |
| 2017 | 26 | 100% |
| 2018 | 16 | 100% |
| 2019 | 58 | 98.3% |
| 2020 | 271 | 99.3% |
| 2021 | 516 | 99.2% |
| 2022 | 181 | 97.8% |
| 2023 | 120 | 99.2% |
| 2024 | 95 | 100% |
| 2025 | 150 | 94% |
| 2026 | 76 | 92.1% |
Source: CFPB Consumer Complaint Database
Amerisave Mortgage Corporation in the higher-relief third
Amerisave Mortgage Corporation's 1,727 logged complaints reach a nationwide footprint - 52 states have at least one filing. 60.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2011 through 2026-06-23. Closed-with-relief 24.7% sits in the upper third of the corpus.
Amerisave Mortgage Corporation closes 24.7% with monetary or non-monetary relief and answers 97.4% inside the CFPB window; 75% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Mortgage" · top issue "Applying for a mortgage or refinancing an existing mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Amerisave Mortgage Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Amerisave Mortgage Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.7K.
- First Advantage Corporation Δ 5 complaints · 0.1% relief 1.7Kcomplaints
- Everbank, National Association Δ 6 complaints · 4.5% relief 1.7Kcomplaints
- First Technology Federal Credit Union Δ 11 complaints · 13.268354430379748% relief 1.7Kcomplaints
- Checkr, Inc Δ 19 complaints · 0.1% relief 1.7Kcomplaints
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.4%.
- Paramount Recovery Systems, L.P. Δ 0.0 pts · 1.2K complaints 97.4%timely
- Boeing Employees' Credit Union Δ 0.0 pts · 988 complaints 97.4%timely
- Performant Financial Corporation Δ 0.0 pts · 682 complaints 97.4%timely
- American Profit Recovery, Inc., Marlborough, MA Branch Δ 0.0 pts · 469 complaints 97.4%timely
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Amerisave Mortgage Corporation (#248 of 342; 97.4% timely; 24.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Higher closed-with-relief share