2026 data Public-data reference. official source

Fidelity National Financial, Inc

247 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

247 consumer complaints filed with the CFPB

This profile shows Fidelity National Financial, Inc's complaint history from CFPB public records. 247 consumers have filed complaints since 2012. The company has a 99.2% timely response rate and has provided relief in 0.4% of cases.

247
Total Complaints
99.2%
Timely Response
11.3%
Disputed
0.4%
Relief Provided
36
States Active
2012
Since

Total complaints

247

Filed since 2012

Timely response

99.2%

CFPB-tracked response window

Relief rate

0.4%

Closed with monetary or non-monetary relief

Timely response rate 99.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.4%
Industry median

Share closed with monetary or non-monetary relief.

Fidelity National Financial, Inc complaint mix by product

Total complaints: 247

Fidelity National Financial, Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 247 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 192 complaints (79.3%), resolution 0.5% Mortgage 79.3% Debt collection: 24 complaints (9.9%), resolution 0.0% Debt collection 9.9% Money transfer,: 8 complaints (3.3%), resolution 0.0% Bank account: 7 complaints (2.9%), resolution 0.0% Credit reporting: 6 complaints (2.5%), resolution 0.0% Credit reporting,: 3 complaints (1.2%), resolution 0.0% Debt or: 2 complaints (0.8%), resolution 0.0%
  • Mortgage 192 79.3% 1% relief
  • Debt collection 24 9.9% 0% relief
  • Money transfer, 8 3.3% 0% relief
  • Bank account 7 2.9% 0% relief
  • Credit reporting 6 2.5% 0% relief
  • Credit reporting, 3 1.2% 0% relief
  • Debt or 2 0.8% 0% relief

How Fidelity National Financial, Inc's 247 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 192
Debt collection 24
Money transfer, virtual currency, or money service 8
Bank account or service 7
Credit reporting or other personal consumer reports 6
Credit reporting, credit repair services, or other personal consumer reports 3
Debt or credit management 2
Checking or savings account 1
Payday loan, title loan, or personal loan 1
Other financial service 1
Consumer Loan 1
Credit reporting 1

Top States

State Complaints
CA 60
FL 20
IL 18
GA 16
AZ 13
NV 13
MI 12
TX 9
NM 8
VA 7
NY 6
MO 5
NJ 5
WA 5
CO 5
OH 4
UT 4
NC 3
PA 3
OR 3

Top Issues

Issue Complaints
Closing on a mortgage 51
Loan servicing, payments, escrow account 38
Trouble during payment process 25
Settlement process and costs 24
Loan modification,collection,foreclosure 19
Application, originator, mortgage broker 15
Applying for a mortgage or refinancing an existing mortgage 9
Took or threatened to take negative or legal action 8
Struggling to pay mortgage 7
Making/receiving payments, sending money 6
Fraud or scam 5
Incorrect information on your report 5
Disclosure verification of debt 4
Attempts to collect debt not owed 4
Improper use of your report 3
Written notification about debt 3
Other 2
Threatened to contact someone or share information improperly 2
Problem with customer service 2
False statements or representation 2

Yearly Trend

Year Complaints Timely
2012 12 100%
2013 9 100%
2014 13 100%
2015 32 93.8%
2016 32 100%
2017 35 100%
2018 14 100%
2019 11 100%
2020 8 100%
2021 21 100%
2022 16 100%
2023 12 100%
2024 9 100%
2025 17 100%
2026 6 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Fidelity National Financial, Inc

Fidelity National Financial, Inc has accumulated 247 consumer complaints in the CFPB public database, with filings active across 36 U.S. states. Of those submissions, 72 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-03-28, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Fidelity National Financial, Inc reports a 99.2% timely-response rate and has closed 99.6% of cases with a written explanation to the consumer. 0.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 11.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Closing on a mortgage".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Fidelity National Financial, Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Fidelity National Financial, Inc have?

Fidelity National Financial, Inc has received 247 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Fidelity National Financial, Inc respond to complaints on time?

Fidelity National Financial, Inc has a 99.2% timely response rate to CFPB complaints.

What is the most common complaint about Fidelity National Financial, Inc?

The most common issue reported against Fidelity National Financial, Inc is "Closing on a mortgage" in the "Mortgage" product category.

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