Total complaints
247
Filed since 2012
247 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
247 consumer complaints filed with the CFPB
This profile shows Fidelity National Financial, Inc's complaint history from CFPB public records. 247 consumers have filed complaints since 2012. The company has a 99.2% timely response rate and has provided relief in 0.4% of cases.
Total complaints
247
Filed since 2012
Timely response
99.2%
CFPB-tracked response window
Relief rate
0.4%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Fidelity National Financial, Inc's 247 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 192 |
| Debt collection | 24 |
| Money transfer, virtual currency, or money service | 8 |
| Bank account or service | 7 |
| Credit reporting or other personal consumer reports | 6 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Debt or credit management | 2 |
| Checking or savings account | 1 |
| Payday loan, title loan, or personal loan | 1 |
| Other financial service | 1 |
| Consumer Loan | 1 |
| Credit reporting | 1 |
| State | Complaints |
|---|---|
| CA | 60 |
| FL | 20 |
| IL | 18 |
| GA | 16 |
| AZ | 13 |
| NV | 13 |
| MI | 12 |
| TX | 9 |
| NM | 8 |
| VA | 7 |
| NY | 6 |
| MO | 5 |
| NJ | 5 |
| WA | 5 |
| CO | 5 |
| OH | 4 |
| UT | 4 |
| NC | 3 |
| PA | 3 |
| OR | 3 |
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 51 |
| Loan servicing, payments, escrow account | 38 |
| Trouble during payment process | 25 |
| Settlement process and costs | 24 |
| Loan modification,collection,foreclosure | 19 |
| Application, originator, mortgage broker | 15 |
| Applying for a mortgage or refinancing an existing mortgage | 9 |
| Took or threatened to take negative or legal action | 8 |
| Struggling to pay mortgage | 7 |
| Making/receiving payments, sending money | 6 |
| Fraud or scam | 5 |
| Incorrect information on your report | 5 |
| Disclosure verification of debt | 4 |
| Attempts to collect debt not owed | 4 |
| Improper use of your report | 3 |
| Written notification about debt | 3 |
| Other | 2 |
| Threatened to contact someone or share information improperly | 2 |
| Problem with customer service | 2 |
| False statements or representation | 2 |
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 12 | 100% |
| 2013 | 9 | 100% |
| 2014 | 13 | 100% |
| 2015 | 32 | 93.8% |
| 2016 | 32 | 100% |
| 2017 | 35 | 100% |
| 2018 | 14 | 100% |
| 2019 | 11 | 100% |
| 2020 | 8 | 100% |
| 2021 | 21 | 100% |
| 2022 | 16 | 100% |
| 2023 | 12 | 100% |
| 2024 | 9 | 100% |
| 2025 | 17 | 100% |
| 2026 | 6 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Fidelity National Financial, Inc has accumulated 247 consumer complaints in the CFPB public database, with filings active across 36 U.S. states. Of those submissions, 72 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-03-28, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Fidelity National Financial, Inc reports a 99.2% timely-response rate and has closed 99.6% of cases with a written explanation to the consumer. 0.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 11.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Closing on a mortgage".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Fidelity National Financial, Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
Learn more about your rights and how to interpret complaint data.
Explore additional financial data about companies, lenders, and institutions on our partner portals.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Fidelity National Financial, Inc has received 247 consumer complaints filed with the Consumer Financial Protection Bureau.
Fidelity National Financial, Inc has a 99.2% timely response rate to CFPB complaints.
The most common issue reported against Fidelity National Financial, Inc is "Closing on a mortgage" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.