CFPB · Single-product concentration
Fidelity National Financial, Inc
336 CFPB complaints · 72% in "Mortgage" · top issue Closing on a mortgage.
Fidelity National Financial, Inc: 72% of 336 CFPB complaints sit in "Mortgage". Timely 99.4% · relief 0.9%. Allegations, not findings.
- Single-product concentration
- -16.7% filings 2012 to 2026
CFPB relief outcome brief
CCDB company fidelity-national-financial-inc
0.9% relief · 99.4% timely · 336 filings · Mortgage
Same-product relief peers
Nearest relief peer: Select Portfolio Servicing, Inc. (0.9% relief)
Fidelity National Financial, Inc closes 0.9% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Fidelity National Financial, Inc's 336 filings include narrative text
47.3% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Fidelity National Financial, Inc complaint mix by product
- Mortgage 242 73.3% – 1% relief
- Debt collection 48 14.5% – 0% relief
- Money transfer, 15 4.5% – 0% relief
- Credit reporting 11 3.3% – 0% relief
- Bank account 9 2.7% – 0% relief
- Credit reporting, 3 0.9% – 0% relief
- Debt or 2 0.6% – 0% relief
How Fidelity National Financial, Inc's 336 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 242 |
| Debt collection | 48 |
| Money transfer, virtual currency, or money service | 15 |
| Credit reporting or other personal consumer reports | 11 |
| Bank account or service | 9 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Debt or credit management | 2 |
| Payday loan, title loan, or personal loan | 2 |
| Checking or savings account | 1 |
| Credit reporting | 1 |
| Consumer Loan | 1 |
| Other financial service | 1 |
Where Fidelity National Financial, Inc complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 21.4% of this company's filings
Fidelity National Financial, Inc falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 10
- -16.7% vs 2012
Top States
| State | Complaints |
|---|---|
| CA | 72 |
| MI | 30 |
| FL | 27 |
| IL | 26 |
| AZ | 19 |
| GA | 19 |
| TX | 17 |
| NM | 13 |
| NV | 13 |
| NJ | 10 |
| WA | 8 |
| VA | 8 |
| MO | 7 |
| OR | 6 |
| CO | 6 |
| NY | 6 |
| PA | 5 |
| OH | 4 |
| UT | 4 |
| NC | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Closing on a mortgage | 78 |
| Loan servicing, payments, escrow account | 39 |
| Trouble during payment process | 34 |
| Settlement process and costs | 26 |
| Loan modification,collection,foreclosure | 20 |
| Application, originator, mortgage broker | 18 |
| Attempts to collect debt not owed | 16 |
| Applying for a mortgage or refinancing an existing mortgage | 13 |
| Took or threatened to take negative or legal action | 12 |
| Fraud or scam | 9 |
| Struggling to pay mortgage | 9 |
| False statements or representation | 8 |
| Improper use of your report | 6 |
| Making/receiving payments, sending money | 6 |
| Incorrect information on your report | 5 |
| Written notification about debt | 4 |
| Disclosure verification of debt | 4 |
| Account opening, closing, or management | 3 |
| Threatened to contact someone or share information improperly | 2 |
| Problem with a company's investigation into an existing problem | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 12 | 100% |
| 2013 | 9 | 100% |
| 2014 | 13 | 100% |
| 2015 | 37 | 94.6% |
| 2016 | 38 | 100% |
| 2017 | 39 | 100% |
| 2018 | 15 | 100% |
| 2019 | 12 | 100% |
| 2020 | 18 | 100% |
| 2021 | 31 | 100% |
| 2022 | 34 | 100% |
| 2023 | 20 | 100% |
| 2024 | 18 | 100% |
| 2025 | 30 | 100% |
| 2026 | 10 | 100% |
Source: CFPB Consumer Complaint Database
Fidelity National Financial, Inc filings cluster in one product
Fidelity National Financial, Inc's 336 logged complaints stay concentrated: only 39 states show a filing. 47.3% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-06-09.
Fidelity National Financial, Inc answers 99.4% of complaints inside the CFPB's tracked window and closes 99.1% with a written explanation. 0.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Closing on a mortgage."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Fidelity National Financial, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Fidelity National Financial, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 336.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Fidelity National Financial, Inc (99.4% timely; 0.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration