2026 data Public-data reference. official source

Movement Mortgage LLC

355 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

355 consumer complaints filed with the CFPB

This profile shows Movement Mortgage LLC's complaint history from CFPB public records. 355 consumers have filed complaints since 2013. The company has a 99.7% timely response rate and has provided relief in 3.9% of cases.

355
Total Complaints
99.7%
Timely Response
2.8%
Disputed
3.9%
Relief Provided
39
States Active
2013
Since

Total complaints

355

Filed since 2013

Timely response

99.7%

CFPB-tracked response window

Relief rate

3.9%

Closed with monetary or non-monetary relief

Timely response rate 99.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 3.9%
Industry median

Share closed with monetary or non-monetary relief.

Movement Mortgage LLC complaint mix by product

Total complaints: 355

Movement Mortgage LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 355 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 315 complaints (88.7%), resolution 4.1% Mortgage 88.7% Credit reporting: 27 complaints (7.6%), resolution 3.7% Credit reporting 7.6% Credit reporting,: 10 complaints (2.8%), resolution 0.0% Money transfer,: 1 complaints (0.3%), resolution 0.0% Bank account: 1 complaints (0.3%), resolution 0.0% Debt collection: 1 complaints (0.3%), resolution 0.0%
  • Mortgage 315 88.7% 4% relief
  • Credit reporting 27 7.6% 4% relief
  • Credit reporting, 10 2.8% 0% relief
  • Money transfer, 1 0.3% 0% relief
  • Bank account 1 0.3% 0% relief
  • Debt collection 1 0.3% 0% relief

How Movement Mortgage LLC's 355 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 315
Credit reporting or other personal consumer reports 27
Credit reporting, credit repair services, or other personal consumer reports 10
Money transfer, virtual currency, or money service 1
Bank account or service 1
Debt collection 1

Top States

State Complaints
NC 56
GA 38
VA 27
FL 25
SC 23
CA 21
PA 19
TX 18
TN 13
MD 11
NJ 11
CO 7
IL 7
MI 7
RI 6
WA 5
WV 5
LA 5
KY 5
NY 5

Top Issues

Issue Complaints
Trouble during payment process 100
Applying for a mortgage or refinancing an existing mortgage 58
Closing on a mortgage 56
Struggling to pay mortgage 32
Application, originator, mortgage broker 29
Improper use of your report 21
Incorrect information on your report 18
Loan servicing, payments, escrow account 11
Settlement process and costs 9
Credit decision / Underwriting 8
Problem with a company's investigation into an existing problem 6
Loan modification,collection,foreclosure 2
Other transaction problem 1
Account opening, closing, or management 1
Took or threatened to take negative or legal action 1
Unable to get your credit report or credit score 1
Problem with a credit reporting company's investigation into an existing problem 1

Yearly Trend

Year Complaints Timely
2013 3 100%
2014 10 100%
2015 9 100%
2016 29 100%
2017 29 100%
2018 19 100%
2019 18 94.4%
2020 24 100%
2021 27 100%
2022 39 100%
2023 44 100%
2024 42 100%
2025 47 100%
2026 15 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Movement Mortgage LLC

Movement Mortgage LLC has accumulated 355 consumer complaints in the CFPB public database, with filings active across 39 U.S. states. Of those submissions, 143 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-26, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Movement Mortgage LLC reports a 99.7% timely-response rate and has closed 95.8% of cases with a written explanation to the consumer. 3.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 2.8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Movement Mortgage LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Movement Mortgage LLC have?

Movement Mortgage LLC has received 355 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Movement Mortgage LLC respond to complaints on time?

Movement Mortgage LLC has a 99.7% timely response rate to CFPB complaints.

What is the most common complaint about Movement Mortgage LLC?

The most common issue reported against Movement Mortgage LLC is "Trouble during payment process" in the "Mortgage" product category.

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