CFPB · Single-product concentration
Movement Mortgage LLC
516 CFPB complaints · 90.1% in "Mortgage" · top issue Trouble during payment process.
Movement Mortgage LLC: 90.1% of 516 CFPB complaints sit in "Mortgage". Timely 99.6% · relief 3.3%. Allegations, not findings.
- Single-product concentration
- +1133.3% filings 2013 to 2026
CFPB relief outcome brief
CCDB company movement-mortgage-llc
3.3% relief · 99.6% timely · 516 filings · Mortgage
Same-product relief peers
Nearest relief peer: MidAmerica Mortgage Inc (3.3% relief)
Movement Mortgage LLC closes 3.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Movement Mortgage LLC scores strongest on timely response (99/100 percentile-benchmarked) and weakest on relief provided (15/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
15 / 100 percentile-benchmarked
3.3% of complaints closed with relief to the consumer
Timely response
99 / 100 percentile-benchmarked
99.6% of complaints answered inside the CFPB 15-day window
Closed with explanation
93 / 100 percentile-benchmarked
96.3% of complaints closed with an explanation to the consumer
Most of Movement Mortgage LLC's 516 filings include narrative text
56.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Movement Mortgage LLC complaint mix by product
- Mortgage 465 90.1% – 3% relief
- Credit reporting 32 6.2% – 3% relief
- Credit reporting, 15 2.9% – 0% relief
- Debt collection 2 0.4% – 0% relief
- Bank account 1 0.2% – 0% relief
- Money transfer, 1 0.2% – 0% relief
How Movement Mortgage LLC's 516 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 465 |
| Credit reporting or other personal consumer reports | 32 |
| Credit reporting, credit repair services, or other personal consumer reports | 15 |
| Debt collection | 2 |
| Bank account or service | 1 |
| Money transfer, virtual currency, or money service | 1 |
Nationwide filing states for Movement Mortgage LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- NC
- 14.5% of this company's filings
Movement Mortgage LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 37
- +1133.3% vs 2013
Top States
| State | Complaints |
|---|---|
| NC | 75 |
| GA | 51 |
| FL | 44 |
| SC | 38 |
| VA | 38 |
| CA | 30 |
| TX | 25 |
| PA | 24 |
| MD | 18 |
| TN | 17 |
| NJ | 15 |
| IL | 10 |
| WA | 10 |
| CO | 9 |
| NY | 8 |
| RI | 8 |
| LA | 8 |
| MA | 7 |
| KY | 7 |
| MI | 7 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 150 |
| Closing on a mortgage | 94 |
| Applying for a mortgage or refinancing an existing mortgage | 93 |
| Struggling to pay mortgage | 47 |
| Application, originator, mortgage broker | 32 |
| Improper use of your report | 25 |
| Incorrect information on your report | 21 |
| Loan servicing, payments, escrow account | 13 |
| Settlement process and costs | 12 |
| Credit decision / Underwriting | 10 |
| Problem with a company's investigation into an existing problem | 9 |
| Problem with a credit reporting company's investigation into an existing problem | 3 |
| Took or threatened to take negative or legal action | 2 |
| Loan modification,collection,foreclosure | 2 |
| Unable to get your credit report or credit score | 1 |
| Account opening, closing, or management | 1 |
| Other transaction problem | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 100% |
| 2014 | 10 | 100% |
| 2015 | 10 | 100% |
| 2016 | 36 | 100% |
| 2017 | 33 | 100% |
| 2018 | 30 | 100% |
| 2019 | 24 | 95.8% |
| 2020 | 30 | 100% |
| 2021 | 40 | 100% |
| 2022 | 61 | 98.4% |
| 2023 | 72 | 100% |
| 2024 | 54 | 100% |
| 2025 | 76 | 100% |
| 2026 | 37 | 100% |
Source: CFPB Consumer Complaint Database
Movement Mortgage LLC filings cluster in one product
Movement Mortgage LLC's 516 logged complaints reach a nationwide footprint - 45 states have at least one filing. 56.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-25.
Movement Mortgage LLC answers 99.6% of complaints inside the CFPB's tracked window and closes 96.3% with a written explanation. 3.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Movement Mortgage LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Movement Mortgage LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 516.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Movement Mortgage LLC (99.6% timely; 3.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration