CFPB · Single-product concentration

Lennar Financial Services, LLC

276 CFPB complaints · 87.3% in "Mortgage" · top issue Applying for a mortgage or refinancing an existing mortgage.

276 CFPB complaints

Lennar Financial Services, LLC: 87.3% of 276 CFPB complaints sit in "Mortgage". Timely 98.9% · relief 2.2%. Allegations, not findings.

  • Single-product concentration
  • +900% filings 2015 to 2026

CFPB relief outcome brief

CCDB company lennar-financial-services-llc

2.2% relief · 98.9% timely · 276 filings · Mortgage

Nearest relief peer: Dovenmuehle Mortgage, Inc. (2.2% relief)

Lennar Financial Services, L…2.2%Dyck-O'Neal, Inc.1.4%M.A.R.S., Inc.0.4%Securus J Holdings, LLC4%Credit Bureau Collection Ser…86.9%
Closed-with-relief % among Lennar Financial Services, LLC and nearest filing-volume peers

Lennar Financial Services, LLC closes 2.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Lennar Financial Services, LLC's 276 filings include narrative text

55.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 98.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 2.2%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Lennar Financial Services, LLC complaint mix by product

Total complaints: 276

Lennar Financial Services, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 276 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 241 complaints (87.3%), resolution 2.5% Mortgage 87.3% Credit reporting,: 14 complaints (5.1%), resolution 0.0% Credit reporting: 12 complaints (4.3%), resolution 0.0% Debt collection: 5 complaints (1.8%), resolution 0.0% Money transfer,: 3 complaints (1.1%), resolution 0.0% Debt or: 1 complaints (0.4%), resolution 0.0%
  • Mortgage 241 87.3% 3% relief
  • Credit reporting, 14 5.1% 0% relief
  • Credit reporting 12 4.3% 0% relief
  • Debt collection 5 1.8% 0% relief
  • Money transfer, 3 1.1% 0% relief
  • Debt or 1 0.4% 0% relief

How Lennar Financial Services, LLC's 276 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 241
Credit reporting, credit repair services, or other personal consumer reports 14
Credit reporting or other personal consumer reports 12
Debt collection 5
Money transfer, virtual currency, or money service 3
Debt or credit management 1

Where Lennar Financial Services, LLC complaints are filed

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
23.2% of this company's filings
FL64TX59CA39NV12VA10MD10AZ9NC8

Lennar Financial Services, LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
40
+900% vs 2015
0204060 20152016201720182020202120222023202420252026 40

Top States

State Complaints
FL 64
TX 59
CA 39
NV 12
VA 10
MD 10
AZ 9
NC 8
GA 8
CO 7
MN 7
SC 6
IL 6
IN 4
WI 3
NJ 3
AL 3
OR 3
ID 2
AR 2

Top Issues

Issue Complaints
Applying for a mortgage or refinancing an existing mortgage 109
Closing on a mortgage 97
Trouble during payment process 21
Improper use of your report 16
Incorrect information on your report 11
Settlement process and costs 5
False statements or representation 3
Struggling to pay mortgage 2
Other transaction problem 2
Loan servicing, payments, escrow account 2
Problem with a credit reporting company's investigation into an existing problem 2
Lost or stolen money order 1
Confusing or missing disclosures 1
Problem with a company's investigation into an existing problem 1
Written notification about debt 1
Loan modification,collection,foreclosure 1
Took or threatened to take negative or legal action 1

Yearly Trend

Year Complaints Timely
2015 4 75%
2016 2 100%
2017 2 100%
2018 1 100%
2020 30 100%
2021 25 100%
2022 36 97.2%
2023 43 100%
2024 41 100%
2025 52 98.1%
2026 40 100%

Source: CFPB Consumer Complaint Database

Lennar Financial Services, LLC filings cluster in one product

Lennar Financial Services, LLC's 276 logged complaints stay concentrated: only 28 states show a filing. 55.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-06-25.

Lennar Financial Services, LLC answers 98.9% of complaints inside the CFPB's tracked window and closes 96.4% with a written explanation. 2.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Applying for a mortgage or refinancing an existing mortgage."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Lennar Financial Services, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Lennar Financial Services, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Lennar Financial Services, LLC (98.9% timely; 2.2% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration