2026 data Public-data reference. official source

Mortgage Research Center, LLC

429 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

429 consumer complaints filed with the CFPB

This profile shows Mortgage Research Center, LLC's complaint history from CFPB public records. 429 consumers have filed complaints since 2012. The company has a 100% timely response rate and has provided relief in 1.4% of cases.

429
Total Complaints
100%
Timely Response
1.2%
Disputed
1.4%
Relief Provided
50
States Active
2012
Since

Total complaints

429

Filed since 2012

Timely response

100%

CFPB-tracked response window

Relief rate

1.4%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.4%
Industry median

Share closed with monetary or non-monetary relief.

Mortgage Research Center, LLC complaint mix by product

Total complaints: 429

Mortgage Research Center, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 429 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 329 complaints (76.7%), resolution 1.8% Mortgage 76.7% Credit reporting,: 61 complaints (14.2%), resolution 0.0% Credit reporting, 14.2% Credit reporting: 32 complaints (7.5%), resolution 0.0% Credit reporting 7.5% Debt collection: 5 complaints (1.2%), resolution 0.0% Payday loan,: 1 complaints (0.2%), resolution 0.0% Debt or: 1 complaints (0.2%), resolution 0.0%
  • Mortgage 329 76.7% 2% relief
  • Credit reporting, 61 14.2% 0% relief
  • Credit reporting 32 7.5% 0% relief
  • Debt collection 5 1.2% 0% relief
  • Payday loan, 1 0.2% 0% relief
  • Debt or 1 0.2% 0% relief

How Mortgage Research Center, LLC's 429 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 329
Credit reporting, credit repair services, or other personal consumer reports 61
Credit reporting or other personal consumer reports 32
Debt collection 5
Payday loan, title loan, or personal loan 1
Debt or credit management 1

Top States

State Complaints
FL 44
TX 34
GA 26
NC 21
CA 19
VA 19
PA 17
MI 16
IN 15
AL 12
MD 12
TN 11
SC 10
OH 10
MO 10
WA 10
AZ 10
IL 10
LA 9
NY 9

Top Issues

Issue Complaints
Trouble during payment process 96
Applying for a mortgage or refinancing an existing mortgage 96
Closing on a mortgage 60
Improper use of your report 58
Struggling to pay mortgage 37
Incorrect information on your report 27
Application, originator, mortgage broker 15
Loan servicing, payments, escrow account 9
Problem with a credit reporting company's investigation into an existing problem 8
Credit decision / Underwriting 6
Problem with a company's investigation into an existing problem 5
Settlement process and costs 3
Written notification about debt 3
Attempts to collect debt not owed 2
Getting a line of credit 1
Confusing or misleading advertising or marketing 1
Unable to get your credit report or credit score 1
Credit monitoring or identity theft protection services 1

Yearly Trend

Year Complaints Timely
2012 3 100%
2014 7 100%
2015 8 100%
2016 9 100%
2017 19 100%
2018 14 100%
2019 21 100%
2020 35 100%
2021 36 100%
2022 79 100%
2023 65 100%
2024 44 100%
2025 60 100%
2026 29 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Mortgage Research Center, LLC

Mortgage Research Center, LLC has accumulated 429 consumer complaints in the CFPB public database, with filings active across 50 U.S. states. Of those submissions, 165 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-04-01, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Mortgage Research Center, LLC reports a 100% timely-response rate and has closed 97.9% of cases with a written explanation to the consumer. 1.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.2% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Mortgage Research Center, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Mortgage Research Center, LLC have?

Mortgage Research Center, LLC has received 429 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Mortgage Research Center, LLC respond to complaints on time?

Mortgage Research Center, LLC has a 100% timely response rate to CFPB complaints.

What is the most common complaint about Mortgage Research Center, LLC?

The most common issue reported against Mortgage Research Center, LLC is "Trouble during payment process" in the "Mortgage" product category.

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