Mortgage Research Center, LLC
641 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Mortgage Research Center, LLC complaint mix by product
- Mortgage 517 80.7% – 1% relief
- Credit reporting, 80 12.5% – 0% relief
- Credit reporting 36 5.6% – 0% relief
- Debt collection 6 0.9% – 0% relief
- Debt or 1 0.2% – 0% relief
- Payday loan, 1 0.2% – 0% relief
How Mortgage Research Center, LLC's 641 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 517 |
| Credit reporting, credit repair services, or other personal consumer reports | 80 |
| Credit reporting or other personal consumer reports | 36 |
| Debt collection | 6 |
| Debt or credit management | 1 |
| Payday loan, title loan, or personal loan | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 63 |
| TX | 51 |
| GA | 40 |
| NC | 32 |
| CA | 31 |
| VA | 28 |
| PA | 23 |
| MI | 22 |
| MD | 21 |
| IN | 19 |
| IL | 18 |
| MO | 18 |
| AL | 17 |
| OH | 16 |
| LA | 16 |
| WA | 15 |
| SC | 15 |
| AZ | 14 |
| TN | 14 |
| NJ | 12 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 154 |
| Applying for a mortgage or refinancing an existing mortgage | 142 |
| Closing on a mortgage | 110 |
| Improper use of your report | 72 |
| Struggling to pay mortgage | 62 |
| Incorrect information on your report | 32 |
| Application, originator, mortgage broker | 20 |
| Problem with a credit reporting company's investigation into an existing problem | 11 |
| Loan servicing, payments, escrow account | 10 |
| Credit decision / Underwriting | 7 |
| Problem with a company's investigation into an existing problem | 6 |
| Settlement process and costs | 4 |
| Written notification about debt | 3 |
| Attempts to collect debt not owed | 3 |
| Unable to get your credit report or credit score | 2 |
| Confusing or misleading advertising or marketing | 1 |
| Getting a line of credit | 1 |
| Credit monitoring or identity theft protection services | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 3 | 100% |
| 2014 | 7 | 100% |
| 2015 | 10 | 100% |
| 2016 | 12 | 100% |
| 2017 | 23 | 100% |
| 2018 | 21 | 100% |
| 2019 | 29 | 100% |
| 2020 | 52 | 100% |
| 2021 | 73 | 100% |
| 2022 | 97 | 100% |
| 2023 | 84 | 100% |
| 2024 | 57 | 100% |
| 2025 | 94 | 100% |
| 2026 | 79 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Mortgage Research Center, LLC
Mortgage Research Center, LLC's 641 logged complaints reach a nationwide footprint - 50 states have at least one filing on record. 55.5% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2012 through 2026-06-24.
Mortgage Research Center, LLC answers 100% of complaints inside the CFPB's tracked window and closes 98.6% with a written explanation. 0.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Mortgage Research Center, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Mortgage Research Center, LLC have?
641, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Mortgage Research Center, LLC respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Mortgage Research Center, LLC?
"Trouble during payment process", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.