Total complaints
429
Filed since 2012
429 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
429 consumer complaints filed with the CFPB
This profile shows Mortgage Research Center, LLC's complaint history from CFPB public records. 429 consumers have filed complaints since 2012. The company has a 100% timely response rate and has provided relief in 1.4% of cases.
Total complaints
429
Filed since 2012
Timely response
100%
CFPB-tracked response window
Relief rate
1.4%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Mortgage Research Center, LLC's 429 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 329 |
| Credit reporting, credit repair services, or other personal consumer reports | 61 |
| Credit reporting or other personal consumer reports | 32 |
| Debt collection | 5 |
| Payday loan, title loan, or personal loan | 1 |
| Debt or credit management | 1 |
| State | Complaints |
|---|---|
| FL | 44 |
| TX | 34 |
| GA | 26 |
| NC | 21 |
| CA | 19 |
| VA | 19 |
| PA | 17 |
| MI | 16 |
| IN | 15 |
| AL | 12 |
| MD | 12 |
| TN | 11 |
| SC | 10 |
| OH | 10 |
| MO | 10 |
| WA | 10 |
| AZ | 10 |
| IL | 10 |
| LA | 9 |
| NY | 9 |
| Issue | Complaints |
|---|---|
| Trouble during payment process | 96 |
| Applying for a mortgage or refinancing an existing mortgage | 96 |
| Closing on a mortgage | 60 |
| Improper use of your report | 58 |
| Struggling to pay mortgage | 37 |
| Incorrect information on your report | 27 |
| Application, originator, mortgage broker | 15 |
| Loan servicing, payments, escrow account | 9 |
| Problem with a credit reporting company's investigation into an existing problem | 8 |
| Credit decision / Underwriting | 6 |
| Problem with a company's investigation into an existing problem | 5 |
| Settlement process and costs | 3 |
| Written notification about debt | 3 |
| Attempts to collect debt not owed | 2 |
| Getting a line of credit | 1 |
| Confusing or misleading advertising or marketing | 1 |
| Unable to get your credit report or credit score | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 3 | 100% |
| 2014 | 7 | 100% |
| 2015 | 8 | 100% |
| 2016 | 9 | 100% |
| 2017 | 19 | 100% |
| 2018 | 14 | 100% |
| 2019 | 21 | 100% |
| 2020 | 35 | 100% |
| 2021 | 36 | 100% |
| 2022 | 79 | 100% |
| 2023 | 65 | 100% |
| 2024 | 44 | 100% |
| 2025 | 60 | 100% |
| 2026 | 29 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Mortgage Research Center, LLC has accumulated 429 consumer complaints in the CFPB public database, with filings active across 50 U.S. states. Of those submissions, 165 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-04-01, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Mortgage Research Center, LLC reports a 100% timely-response rate and has closed 97.9% of cases with a written explanation to the consumer. 1.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.2% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Trouble during payment process".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Mortgage Research Center, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Mortgage Research Center, LLC has received 429 consumer complaints filed with the Consumer Financial Protection Bureau.
Mortgage Research Center, LLC has a 100% timely response rate to CFPB complaints.
The most common issue reported against Mortgage Research Center, LLC is "Trouble during payment process" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.