CFPB · Single-product concentration
Mortgage Research Center, LLC
641 CFPB complaints · 80.7% in "Mortgage" · top issue Trouble during payment process.
Mortgage Research Center, LLC: 80.7% of 641 CFPB complaints sit in "Mortgage". Timely 100% · relief 0.9%. Allegations, not findings.
- Single-product concentration
- +2533.3% filings 2012 to 2026
CFPB relief outcome brief
CCDB company mortgage-research-center-llc
0.9% relief · 100% timely · 641 filings · Mortgage
Same-product relief peers
Nearest relief peer: Select Portfolio Servicing, Inc. (0.9% relief)
Mortgage Research Center, LLC closes 0.9% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Mortgage Research Center, LLC's 641 filings include narrative text
55.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Mortgage Research Center, LLC complaint mix by product
- Mortgage 517 80.7% – 1% relief
- Credit reporting, 80 12.5% – 0% relief
- Credit reporting 36 5.6% – 0% relief
- Debt collection 6 0.9% – 0% relief
- Debt or 1 0.2% – 0% relief
- Payday loan, 1 0.2% – 0% relief
How Mortgage Research Center, LLC's 641 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 517 |
| Credit reporting, credit repair services, or other personal consumer reports | 80 |
| Credit reporting or other personal consumer reports | 36 |
| Debt collection | 6 |
| Debt or credit management | 1 |
| Payday loan, title loan, or personal loan | 1 |
Nationwide filing states for Mortgage Research Center, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 9.8% of this company's filings
Mortgage Research Center, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 79
- +2533.3% vs 2012
Top States
| State | Complaints |
|---|---|
| FL | 63 |
| TX | 51 |
| GA | 40 |
| NC | 32 |
| CA | 31 |
| VA | 28 |
| PA | 23 |
| MI | 22 |
| MD | 21 |
| IN | 19 |
| IL | 18 |
| MO | 18 |
| AL | 17 |
| OH | 16 |
| LA | 16 |
| WA | 15 |
| SC | 15 |
| AZ | 14 |
| TN | 14 |
| NJ | 12 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 154 |
| Applying for a mortgage or refinancing an existing mortgage | 142 |
| Closing on a mortgage | 110 |
| Improper use of your report | 72 |
| Struggling to pay mortgage | 62 |
| Incorrect information on your report | 32 |
| Application, originator, mortgage broker | 20 |
| Problem with a credit reporting company's investigation into an existing problem | 11 |
| Loan servicing, payments, escrow account | 10 |
| Credit decision / Underwriting | 7 |
| Problem with a company's investigation into an existing problem | 6 |
| Settlement process and costs | 4 |
| Written notification about debt | 3 |
| Attempts to collect debt not owed | 3 |
| Unable to get your credit report or credit score | 2 |
| Confusing or misleading advertising or marketing | 1 |
| Getting a line of credit | 1 |
| Credit monitoring or identity theft protection services | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 3 | 100% |
| 2014 | 7 | 100% |
| 2015 | 10 | 100% |
| 2016 | 12 | 100% |
| 2017 | 23 | 100% |
| 2018 | 21 | 100% |
| 2019 | 29 | 100% |
| 2020 | 52 | 100% |
| 2021 | 73 | 100% |
| 2022 | 97 | 100% |
| 2023 | 84 | 100% |
| 2024 | 57 | 100% |
| 2025 | 94 | 100% |
| 2026 | 79 | 100% |
Source: CFPB Consumer Complaint Database
Mortgage Research Center, LLC filings cluster in one product
Mortgage Research Center, LLC's 641 logged complaints reach a nationwide footprint - 50 states have at least one filing. 55.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-06-24.
Mortgage Research Center, LLC answers 100% of complaints inside the CFPB's tracked window and closes 98.6% with a written explanation. 0.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Mortgage Research Center, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Mortgage Research Center, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 641.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Mortgage Research Center, LLC (100% timely; 0.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration