CFPB · Broad respondent spread

Unexpected or other fees

8.0K CFPB complaints · 406 companies (broad spread) · top product Credit card or prepaid card.

8.0K CFPB complaints

"Unexpected or other fees" names 406 companies (broad spread) on 8.0K filings · Bank of America 12.7%. Allegations, not findings.

  • Volume rank #68 of 178
  • Bank of America 12.7% of filings
  • Data updated June 2026
  • Broad respondent spread
8.0K
Total Complaints
406
Companies
Credit card or prepaid card
Top Product

Companies filing under "Unexpected or other fees"

# Company Complaints
1 Bank of America, National Association 1.0K
2 Block, Inc. 673
3 Paypal Holdings, Inc 643
4 Comerica 520
5 Netspend Corporation 426
6 American Express Company 371
7 U.S. Bancorp 345
8 Conduent Incorporated 274
9 Incomm Holdings Inc. 250
10 JPMorgan Chase & Co. 185
11 Fiserv Finxact Core 171
12 Wells Fargo & Company 159
13 Chime Financial Inc 154
14 Coinbase, Inc. 125
15 Experian Information Solutions Inc. 124
16 Blackhawk Network Holdings Inc. 115
17 Citibank, N.a. 111
18 Capital One Financial Corporation 101
19 Western Union Company, the 97
20 Synchrony Financial 96
21 ADP Inc. 73
22 PNC Bank N.A. 67
23 Regions Financial Corporation 60
24 Transunion Intermediate Holdings, Inc. 59
25 John C. Heath, Attorney at Law, PLLC 57
26 Early Warning Services, LLC 55
27 TD Bank Us Holding Company 47
28 TransferWise Ltd 43
29 Keycorp 42
30 Bread Financial Holdings, Inc. 42
31 CARD Corporation 42
32 Equifax, Inc. 40
33 Fifth Third Financial Corporation 39
34 Freedom Financial Network 37
35 Securus J Holdings, LLC 36
36 Robinhood Markets Inc. 35
37 Moneygram Payment Systems Worldwide Inc 34
38 Newport Intermediate Inc. 32
39 Truist Financial Corporation 31
40 Navy Federal Credit Union 31
41 Self Financial Inc. 28
42 Payfare International Inc. 26
43 Google Compare Credit Cards Inc. 26
44 Global Tel*Link Corporation 24
45 Pending Company Match 22
46 Synovus Bank 21
47 Discover Bank 21
48 First Data Corporation 20
49 DailyPay, Inc 19
50 Albert Corporation 16

Source: CFPB Consumer Complaint Database

"Unexpected or other fees" across a broad respondent set

"Unexpected or other fees" appears across 406 distinct companies in the CFPB public record, a wide respondent spread for this allegation label. Respondent breadth sits in the upper third of the indexed issue corpus. No single company exceeds 12.7% of these filings.

With 406 companies named, the pattern may reflect how a product category is sold or serviced rather than one firm's operations. Most filings pair with "Credit card or prepaid card". Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Unexpected or other fees" (#68 of 178; 406 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Broad respondent spread