CFPB · Heavy filing volume
Pending Company Match
21.7K CFPB complaints (heavy-volume third) · 56 states · top issue Incorrect information on your report.
Pending Company Match is in the heavy-volume third with 21.7K CFPB complaints (ranks #36 of 342). Timely 99.8% · relief 0.8% · top product Credit reporting or other personal consumer reports. Allegations, not findings.
- Heavy filing volume
- +91930.4% filings 2011 to 2026
CFPB relief outcome brief
CCDB company pending-company-match
0.8% relief · 99.8% timely · 21.7K filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Consumer Portfolio Services, Inc. (0.8% relief)
Pending Company Match closes 0.8% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Pending Company Match scores strongest on timely response (100/100 percentile-benchmarked) and weakest on closed with explanation (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
4 / 100 percentile-benchmarked
0.8% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
99.8% of complaints answered inside the CFPB 15-day window
Closed with explanation
0 / 100 percentile-benchmarked
1.4% of complaints closed with an explanation to the consumer
Coded fields dominate Pending Company Match's 21.7K filings
Only 0.4% include narrative text, so product/issue codes carry most of what can be read here. The two counts still add to total filings.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Pending Company Match complaint mix by product
- Credit reporting 14K 71.2% – 0% relief
- Debt collection 3K 17.4% – 1% relief
- Credit card 589 3.0% – 5% relief
- Checking or 586 2.9% – 0% relief
- Mortgage 469 2.4% – 18% relief
- Money transfer, 397 2.0% – 0% relief
- Vehicle loan 239 1.2% – 1% relief
Heavy-volume mix: how Pending Company Match's 21.7K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 14.2K |
| Debt collection | 3.5K |
| Credit card | 589 |
| Checking or savings account | 586 |
| Mortgage | 469 |
| Money transfer, virtual currency, or money service | 397 |
| Vehicle loan or lease | 239 |
| Payday loan, title loan, personal loan, or advance loan | 189 |
| Prepaid card | 118 |
| Bank account or service | 101 |
| Student loan | 97 |
| Debt or credit management | 74 |
| Other | 26 |
| Consumer Loan | 22 |
| Credit reporting | 13 |
| Credit reporting, credit repair services, or other personal consumer reports | 7 |
| Credit card or prepaid card | 2 |
| Payday loan, title loan, or personal loan | 1 |
| Payday loan | 1 |
| Money transfers | 1 |
Nationwide filing states for Pending Company Match
Top states by attributed volume, heavy-filing company
- Leading state
- TX
- 21.4% of this company's filings
Pending Company Match rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 21.2K
- +91930.4% vs 2011
Volume vs. relief
Where Pending Company Match sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Pending Company Match files more complaint volume than 90% of them, and closes complaints with relief more often than 38% of them, placing it in the quadrant for high volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 21,683 · Closed with relief: 0.8%
Top States
| State | Complaints |
|---|---|
| TX | 4.6K |
| FL | 2.6K |
| CA | 2.2K |
| GA | 1.2K |
| NY | 839 |
| IL | 703 |
| NC | 655 |
| SC | 555 |
| MD | 475 |
| PA | 463 |
| OH | 459 |
| NJ | 436 |
| AL | 432 |
| AZ | 411 |
| LA | 366 |
| MI | 338 |
| MS | 318 |
| VA | 315 |
| MA | 239 |
| MO | 238 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 7.7K |
| Improper use of your report | 4.0K |
| Problem with a company's investigation into an existing problem | 2.5K |
| Took or threatened to take negative or legal action | 1.3K |
| Attempts to collect debt not owed | 1.0K |
| Written notification about debt | 495 |
| Managing an account | 342 |
| False statements or representation | 330 |
| Problem with a purchase shown on your statement | 211 |
| Communication tactics | 191 |
| Trouble during payment process | 112 |
| Fraud or scam | 105 |
| Problem with a lender or other company charging your account | 100 |
| Loan modification,collection,foreclosure | 90 |
| Managing the loan or lease | 77 |
| Struggling to pay mortgage | 73 |
| Loan servicing, payments, escrow account | 62 |
| Getting a loan or lease | 59 |
| Getting a credit card | 58 |
| Threatened to contact someone or share information improperly | 58 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 23 | 95.7% |
| 2012 | 206 | 94.7% |
| 2013 | 60 | 100% |
| 2014 | 47 | 91.5% |
| 2015 | 42 | 97.6% |
| 2016 | 65 | 96.9% |
| 2017 | 35 | 80% |
| 2018 | 9 | 100% |
| 2019 | 1 | 100% |
| 2020 | 1 | 100% |
| 2021 | 2 | 100% |
| 2022 | 2 | 0% |
| 2023 | 2 | 100% |
| 2024 | 8 | 100% |
| 2025 | 13 | 92.3% |
| 2026 | 21.2K | 100% |
Source: CFPB Consumer Complaint Database
Pending Company Match in the heavy-volume third
Pending Company Match's 21,683 logged complaints reach a nationwide footprint - 56 states have at least one filing. Only 0.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2011 through 2026-06-26. Volume lands in the heaviest third of the indexed company corpus (#36 of 342).
Pending Company Match answers 99.8% of complaints inside the CFPB's tracked window and closes 1.4% with a written explanation. 0.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Pending Company Match.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Pending Company Match: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 21.7K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Pending Company Match (#36 of 342; 99.8% timely; 0.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Heavy filing volume