CFPB · Heavy filing volume
Pending Company Match
21.7K CFPB complaints (heavy-volume third) · 56 states · top issue Incorrect information on your report.
Pending Company Match is in the heavy-volume third with 21.7K CFPB complaints (ranks #36 of 342). Timely 99.8% · relief 0.8% · top product Credit reporting or other personal consumer reports. Allegations, not findings.
- Volume rank #36 of 342
- Heavy filing volume
- +91930.4% filings 2011 to 2026
CFPB relief outcome brief
CCDB company pending-company-match
0.8% relief · 99.8% timely · 21.7K filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Consumer Portfolio Services, Inc. (0.8% relief)
Pending Company Match closes 0.8% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Coded fields dominate Pending Company Match's 21.7K filings
Only 0.4% include narrative text, so product/issue codes carry most of what can be read here. The two counts still add to total filings.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Pending Company Match complaint mix by product
- Credit reporting 14K 71.2% – 0% relief
- Debt collection 3K 17.4% – 1% relief
- Credit card 589 3.0% – 5% relief
- Checking or 586 2.9% – 0% relief
- Mortgage 469 2.4% – 18% relief
- Money transfer, 397 2.0% – 0% relief
- Vehicle loan 239 1.2% – 1% relief
Heavy-volume mix: how Pending Company Match's 21.7K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 14.2K |
| Debt collection | 3.5K |
| Credit card | 589 |
| Checking or savings account | 586 |
| Mortgage | 469 |
| Money transfer, virtual currency, or money service | 397 |
| Vehicle loan or lease | 239 |
| Payday loan, title loan, personal loan, or advance loan | 189 |
| Prepaid card | 118 |
| Bank account or service | 101 |
| Student loan | 97 |
| Debt or credit management | 74 |
| Other | 26 |
| Consumer Loan | 22 |
| Credit reporting | 13 |
| Credit reporting, credit repair services, or other personal consumer reports | 7 |
| Credit card or prepaid card | 2 |
| Payday loan, title loan, or personal loan | 1 |
| Payday loan | 1 |
| Money transfers | 1 |
Nationwide filing states for Pending Company Match
Top states by attributed volume, heavy-filing company
- Leading state
- TX
- 21.4% of this company's filings
Pending Company Match rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 21.2K
- +91930.4% vs 2011
Top States
| State | Complaints |
|---|---|
| TX | 4.6K |
| FL | 2.6K |
| CA | 2.2K |
| GA | 1.2K |
| NY | 839 |
| IL | 703 |
| NC | 655 |
| SC | 555 |
| MD | 475 |
| PA | 463 |
| OH | 459 |
| NJ | 436 |
| AL | 432 |
| AZ | 411 |
| LA | 366 |
| MI | 338 |
| MS | 318 |
| VA | 315 |
| MA | 239 |
| MO | 238 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 7.7K |
| Improper use of your report | 4.0K |
| Problem with a company's investigation into an existing problem | 2.5K |
| Took or threatened to take negative or legal action | 1.3K |
| Attempts to collect debt not owed | 1.0K |
| Written notification about debt | 495 |
| Managing an account | 342 |
| False statements or representation | 330 |
| Problem with a purchase shown on your statement | 211 |
| Communication tactics | 191 |
| Trouble during payment process | 112 |
| Fraud or scam | 105 |
| Problem with a lender or other company charging your account | 100 |
| Loan modification,collection,foreclosure | 90 |
| Managing the loan or lease | 77 |
| Struggling to pay mortgage | 73 |
| Loan servicing, payments, escrow account | 62 |
| Getting a loan or lease | 59 |
| Getting a credit card | 58 |
| Threatened to contact someone or share information improperly | 58 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 23 | 95.7% |
| 2012 | 206 | 94.7% |
| 2013 | 60 | 100% |
| 2014 | 47 | 91.5% |
| 2015 | 42 | 97.6% |
| 2016 | 65 | 96.9% |
| 2017 | 35 | 80% |
| 2018 | 9 | 100% |
| 2019 | 1 | 100% |
| 2020 | 1 | 100% |
| 2021 | 2 | 100% |
| 2022 | 2 | 0% |
| 2023 | 2 | 100% |
| 2024 | 8 | 100% |
| 2025 | 13 | 92.3% |
| 2026 | 21.2K | 100% |
Source: CFPB Consumer Complaint Database
Pending Company Match in the heavy-volume third
Pending Company Match's 21,683 logged complaints reach a nationwide footprint - 56 states have at least one filing. Only 0.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2011 through 2026-06-26. Volume lands in the heaviest third of the indexed company corpus (#36 of 342).
Pending Company Match answers 99.8% of complaints inside the CFPB's tracked window and closes 1.4% with a written explanation. 0.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Pending Company Match.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Pending Company Match: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 21.7K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Pending Company Match (#36 of 342; 99.8% timely; 0.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Heavy filing volume