CFPB · Slower timely-response band
John C. Heath, Attorney at Law, PLLC
2.1K CFPB complaints · 93.7% timely (slow band) · top issue Didn't provide services promised.
John C. Heath, Attorney at Law, PLLC answers 93.7% on time (lower third) across 2.1K filings. Relief 3.1% · top product Debt or credit management. Allegations, not findings.
- Slower timely-response band
- +8350% filings 2014 to 2025
CFPB relief outcome brief
CCDB company john-c-heath-attorney-at-law-pllc
3.1% relief · 93.7% timely · 2.1K filings · Debt or credit management
Same-product relief peers
Nearest relief peer: Americor Funding, LLC (2.3% relief)
John C. Heath, Attorney at Law, PLLC closes 3.1% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
John C. Heath, Attorney at Law, PLLC scores strongest on closed with explanation (94/100 percentile-benchmarked) and weakest on relief provided (14/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
14 / 100 percentile-benchmarked
3.1% of complaints closed with relief to the consumer
Timely response
89 / 100 percentile-benchmarked
93.7% of complaints answered inside the CFPB 15-day window
Closed with explanation
94 / 100 percentile-benchmarked
96.9% of complaints closed with an explanation to the consumer
Most of John C. Heath, Attorney at Law, PLLC's 2.1K filings include narrative text
60.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
John C. Heath, Attorney at Law, PLLC complaint mix by product
- Debt or 825 40.0% – 0% relief
- Credit reporting 519 25.2% – 0% relief
- Credit reporting, 498 24.2% – 10% relief
- Debt collection 98 4.8% – 2% relief
- Money transfer, 53 2.6% – 2% relief
- Other financial 39 1.9% – 26% relief
- Checking or 30 1.5% – 10% relief
How John C. Heath, Attorney at Law, PLLC's 2.1K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt or credit management | 825 |
| Credit reporting or other personal consumer reports | 519 |
| Credit reporting, credit repair services, or other personal consumer reports | 498 |
| Debt collection | 98 |
| Money transfer, virtual currency, or money service | 53 |
| Other financial service | 39 |
| Checking or savings account | 30 |
| Credit card | 14 |
| Payday loan, title loan, personal loan, or advance loan | 3 |
| Credit card or prepaid card | 2 |
| Student loan | 2 |
| Credit reporting | 2 |
| Prepaid card | 1 |
| Vehicle loan or lease | 1 |
| Payday loan, title loan, or personal loan | 1 |
Nationwide filing states for John C. Heath, Attorney at Law, PLLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- TX
- 10.8% of this company's filings
John C. Heath, Attorney at Law, PLLC rising annual filings
Annual filing volume from the CFPB public database
- 2025
- 845
- +8350% vs 2014
Volume vs. relief
Where John C. Heath, Attorney at Law, PLLC sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, John C. Heath, Attorney at Law, PLLC files more complaint volume than 37% of them, and closes complaints with relief more often than 50% of them, placing it in the quadrant for lower volume, above-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 2,088 · Closed with relief: 3.1%
Top States
| State | Complaints |
|---|---|
| TX | 225 |
| GA | 206 |
| SC | 168 |
| FL | 147 |
| CA | 137 |
| NY | 90 |
| MI | 81 |
| PA | 72 |
| IL | 71 |
| NC | 71 |
| VA | 62 |
| AL | 60 |
| MD | 58 |
| LA | 54 |
| OH | 52 |
| MS | 51 |
| NJ | 41 |
| TN | 40 |
| MO | 37 |
| WI | 31 |
Top Issues
| Issue | Complaints |
|---|---|
| Didn't provide services promised | 343 |
| Charged upfront or unexpected fees | 301 |
| Fraud or scam | 228 |
| Confusing or misleading advertising or marketing | 206 |
| Improper use of your report | 137 |
| Problem with a company's investigation into an existing problem | 125 |
| Credit monitoring or identity theft protection services | 116 |
| Incorrect information on your report | 103 |
| Problem with customer service | 75 |
| Confusing or missing disclosures | 73 |
| Unexpected or other fees | 57 |
| Unable to get your credit report or credit score | 35 |
| Excessive fees | 33 |
| Attempts to collect debt not owed | 25 |
| Problem with a company's investigation into an existing issue | 22 |
| Problem with a credit reporting company's investigation into an existing problem | 19 |
| False statements or representation | 18 |
| Written notification about debt | 17 |
| Identity theft protection or other monitoring services | 17 |
| Took or threatened to take negative or legal action | 15 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 10 | 100% |
| 2015 | 15 | 100% |
| 2016 | 18 | 94.4% |
| 2017 | 48 | 100% |
| 2018 | 59 | 100% |
| 2019 | 89 | 100% |
| 2020 | 98 | 100% |
| 2021 | 90 | 100% |
| 2022 | 85 | 100% |
| 2023 | 147 | 100% |
| 2024 | 584 | 93.2% |
| 2025 | 845 | 89.3% |
Source: CFPB Consumer Complaint Database
John C. Heath, Attorney at Law, PLLC in the slower-timely third
John C. Heath, Attorney at Law, PLLC's 2,088 logged complaints reach a nationwide footprint - 50 states have at least one filing. 60.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2025-10-10. Timely response 93.7% sits in the lower third of the corpus.
John C. Heath, Attorney at Law, PLLC answers 93.7% of complaints inside the CFPB's tracked window (timely band: slow) and closes 3.1% with relief; 96.9% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Debt or credit management" · top issue "Didn't provide services promised."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about John C. Heath, Attorney at Law, PLLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for John C. Heath, Attorney at Law, PLLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.1K.
- Professional Debt Mediation, Inc. Δ 29 complaints · 0.1% relief 2.1Kcomplaints
- The Bureaus, Inc. Δ 32 complaints · 0.1% relief 2.1Kcomplaints
- FinCo Services Inc DBA Current Δ 34 complaints · 7.4% relief 2.1Kcomplaints
- Populus Financial Group, Inc. (F/K/A Ace Cash Express) Δ 38 complaints · 0.3% relief 2.1Kcomplaints
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 93.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for John C. Heath, Attorney at Law, PLLC (#215 of 342; 93.7% timely; 3.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Slower timely-response band