2026 data Public-data reference Official source

First Data Corporation

1.2K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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1.2K
Total Complaints
93%
Timely Response
0%
Disputed
11%
Relief Provided
52
States Active
2012
Since

Data updated June 2026

Timely response rate 93.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 11.0%
Industry median

Share closed with monetary or non-monetary relief.

First Data Corporation complaint mix by product

Total complaints: 1.2K

First Data Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.2K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 502 complaints (45.9%), resolution 13.5% Debt collection 45.9% Bank account: 184 complaints (16.8%), resolution 9.2% Bank account 16.8% Credit card: 124 complaints (11.3%), resolution 8.1% Credit card 11.3% Credit reporting,: 86 complaints (7.9%), resolution 2.3% Credit reporting, 7.9% Checking or: 83 complaints (7.6%), resolution 13.3% Checking or 7.6% Credit reporting: 81 complaints (7.4%), resolution 12.3% Credit reporting 7.4% Money transfer,: 34 complaints (3.1%), resolution 5.9%
  • Debt collection 502 45.9% – 14% relief
  • Bank account 184 16.8% – 9% relief
  • Credit card 124 11.3% – 8% relief
  • Credit reporting, 86 7.9% – 2% relief
  • Checking or 83 7.6% – 13% relief
  • Credit reporting 81 7.4% – 12% relief
  • Money transfer, 34 3.1% – 6% relief

How First Data Corporation's 1.2K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 502
Bank account or service 184
Credit card or prepaid card 124
Credit reporting, credit repair services, or other personal consumer reports 86
Checking or savings account 83
Credit reporting 81
Money transfer, virtual currency, or money service 34
Prepaid card 31
Credit card 28
Other financial service 25
Consumer Loan 10
Money transfers 9
Payday loan 2
Mortgage 1
Payday loan, title loan, or personal loan 1
Student loan 1

Top States

State Complaints
CA 151
TX 116
FL 84
NY 53
GA 47
NC 41
IL 40
OH 37
MD 32
TN 31
LA 30
NJ 30
MI 29
VA 27
WA 26
PA 25
IN 23
NV 21
SC 20
OK 20

Top Issues

Issue Complaints
Cont'd attempts collect debt not owed 206
Attempts to collect debt not owed 142
Account opening, closing, or management 61
Making/receiving payments, sending money 60
Managing an account 57
Incorrect information on credit report 52
Incorrect information on your report 50
Deposits and withdrawals 43
False statements or representation 41
Problem with a purchase or transfer 37
Communication tactics 35
Disclosure verification of debt 32
Trouble using the card 31
Unexpected or other fees 20
Written notification about debt 20
Fraud or scam 19
Customer service/Customer relations 16
Problem with a lender or other company charging your account 16
Managing, opening, or closing account 13
Using a debit or ATM card 13

Yearly Trend

Year Complaints Timely
2012 7 100%
2013 52 61.5%
2014 179 67.6%
2015 196 97.4%
2016 183 100%
2017 186 100%
2018 195 100%
2019 179 100%
2020 25 96%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About First Data Corporation

First Data Corporation's 1,202 logged complaints reach a nationwide footprint - 52 states have at least one filing on record. Only 33.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2012 through 2020-03-03.

First Data Corporation answers 93% of complaints inside the CFPB's tracked window and closes 87.5% with a written explanation. 11% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Cont'd attempts collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First Data Corporation.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does First Data Corporation have?

1,202, per the CFPB's public complaint count for this company (see the full breakdown above).

Does First Data Corporation respond to complaints on time?

93% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about First Data Corporation?

"Cont'd attempts collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.