CFPB · Narrative-heavy record
DailyPay, Inc
214 CFPB complaints · 57.9% with narratives · top issue Managing an account.
DailyPay, Inc: 57.9% of 214 filings include consumer narratives. Timely 99.1% · relief 3.3% · top product Money transfer, virtual currency, or money service. Allegations, not findings.
- Narrative-heavy record
- +1300% filings 2019 to 2026
CFPB relief outcome brief
CCDB company dailypay-inc
3.3% relief · 99.1% timely · 214 filings · Money transfer, virtual currency, or money service
Same-product relief peers
Nearest relief peer: Ria Envia, LLC (3.5% relief)
DailyPay, Inc closes 3.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of DailyPay, Inc's 214 filings include narrative text
57.9% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
DailyPay, Inc complaint mix by product
- Money transfer, 85 40.1% – 2% relief
- Payday loan, 47 22.2% – 2% relief
- Checking or 40 18.9% – 5% relief
- Prepaid card 31 14.6% – 3% relief
- Credit card 3 1.4% – 0% relief
- Credit card 3 1.4% – 33% relief
- Payday loan, 3 1.4% – 0% relief
How DailyPay, Inc's 214 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 85 |
| Payday loan, title loan, personal loan, or advance loan | 47 |
| Checking or savings account | 40 |
| Prepaid card | 31 |
| Credit card | 3 |
| Credit card or prepaid card | 3 |
| Payday loan, title loan, or personal loan | 3 |
| Debt collection | 1 |
| Credit reporting or other personal consumer reports | 1 |
Where DailyPay, Inc complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- IL
- 7.9% of this company's filings
DailyPay, Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 56
- +1300% vs 2019
Top States
| State | Complaints |
|---|---|
| IL | 17 |
| CA | 16 |
| FL | 15 |
| TX | 14 |
| GA | 13 |
| NC | 12 |
| PA | 12 |
| MI | 8 |
| IN | 8 |
| OH | 8 |
| AL | 7 |
| MO | 7 |
| NY | 7 |
| CO | 6 |
| AZ | 6 |
| VA | 6 |
| SC | 6 |
| MD | 5 |
| LA | 4 |
| IA | 4 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 31 |
| Unexpected or other fees | 19 |
| Problems receiving the advance | 16 |
| Money was not available when promised | 15 |
| Problem with a purchase or transfer | 14 |
| Issues with repayment | 13 |
| Other transaction problem | 13 |
| Unauthorized transactions or other transaction problem | 11 |
| Trouble accessing funds in your mobile or digital wallet | 10 |
| Confusing or missing disclosures | 9 |
| Managing, opening, or closing your mobile wallet account | 7 |
| Unexpected fees | 6 |
| Fraud or scam | 6 |
| Problem with a lender or other company charging your account | 6 |
| Confusing or misleading advertising or marketing | 6 |
| Wrong amount charged or received | 5 |
| Problem with a purchase shown on your statement | 4 |
| Problem getting a card or closing an account | 4 |
| Can't stop withdrawals from your bank account | 4 |
| Trouble using the card | 3 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 4 | 100% |
| 2020 | 1 | 100% |
| 2021 | 1 | 100% |
| 2022 | 3 | 100% |
| 2023 | 16 | 100% |
| 2024 | 33 | 100% |
| 2025 | 100 | 99% |
| 2026 | 56 | 98.2% |
Source: CFPB Consumer Complaint Database
DailyPay, Inc's narrative-rich complaint ledger
DailyPay, Inc's 214 logged complaints stay concentrated: only 36 states show a filing. 57.9% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2026-06-26.
DailyPay, Inc answers 99.1% of complaints inside the CFPB's tracked window and closes 95.8% with a written explanation. 3.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about DailyPay, Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for DailyPay, Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 214.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for DailyPay, Inc (99.1% timely; 3.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record