2026 data Public-data reference. official source

DailyPay, Inc

135 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

135 consumer complaints filed with the CFPB

This profile shows DailyPay, Inc's complaint history from CFPB public records. 135 consumers have filed complaints since 2019. The company has a 99.3% timely response rate and has provided relief in 4.4% of cases.

135
Total Complaints
99.3%
Timely Response
0%
Disputed
4.4%
Relief Provided
33
States Active
2019
Since

Total complaints

135

Filed since 2019

Timely response

99.3%

CFPB-tracked response window

Relief rate

4.4%

Closed with monetary or non-monetary relief

Timely response rate 99.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 4.4%
Industry median

Share closed with monetary or non-monetary relief.

DailyPay, Inc complaint mix by product

Total complaints: 135

DailyPay, Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 135 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Money transfer,: 54 complaints (40.3%), resolution 3.7% Money transfer, 40.3% Checking or: 29 complaints (21.6%), resolution 6.9% Checking or 21.6% Payday loan,: 28 complaints (20.9%), resolution 3.6% Payday loan, 20.9% Prepaid card: 18 complaints (13.4%), resolution 5.6% Prepaid card 13.4% Credit card: 2 complaints (1.5%), resolution 0.0% Payday loan,: 2 complaints (1.5%), resolution 0.0% Credit card: 1 complaints (0.7%), resolution 0.0%
  • Money transfer, 54 40.3% 4% relief
  • Checking or 29 21.6% 7% relief
  • Payday loan, 28 20.9% 4% relief
  • Prepaid card 18 13.4% 6% relief
  • Credit card 2 1.5% 0% relief
  • Payday loan, 2 1.5% 0% relief
  • Credit card 1 0.7% 0% relief

How DailyPay, Inc's 135 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Money transfer, virtual currency, or money service 54
Checking or savings account 29
Payday loan, title loan, personal loan, or advance loan 28
Prepaid card 18
Credit card or prepaid card 2
Payday loan, title loan, or personal loan 2
Credit card 1
Debt collection 1

Top States

State Complaints
CA 11
FL 10
NC 9
PA 9
IL 9
TX 8
OH 7
GA 7
MO 6
MI 5
IN 5
NY 5
MD 4
TN 3
IA 3
AZ 3
AL 3
WA 3
AR 3
MN 2

Top Issues

Issue Complaints
Managing an account 22
Unexpected or other fees 12
Money was not available when promised 12
Problems receiving the advance 11
Other transaction problem 9
Unauthorized transactions or other transaction problem 8
Issues with repayment 7
Problem with a purchase or transfer 6
Trouble accessing funds in your mobile or digital wallet 5
Problem with a lender or other company charging your account 5
Confusing or misleading advertising or marketing 4
Confusing or missing disclosures 4
Wrong amount charged or received 4
Unexpected fees 4
Problem getting a card or closing an account 3
Managing, opening, or closing your mobile wallet account 3
Trouble using the card 3
Problem with a purchase shown on your statement 2
Fraud or scam 2
Can't stop withdrawals from your bank account 2

Yearly Trend

Year Complaints Timely
2019 2 100%
2021 1 100%
2022 3 100%
2023 12 100%
2024 30 100%
2025 72 98.6%
2026 15 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About DailyPay, Inc

DailyPay, Inc has accumulated 135 consumer complaints in the CFPB public database, with filings active across 33 U.S. states. Of those submissions, 72 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2019, and the most recent logged activity is 2026-02-24, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, DailyPay, Inc reports a 99.3% timely-response rate and has closed 95.6% of cases with a written explanation to the consumer. 4.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Money transfer, virtual currency, or money service", and the single most common underlying issue is "Managing an account".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating DailyPay, Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does DailyPay, Inc have?

DailyPay, Inc has received 135 consumer complaints filed with the Consumer Financial Protection Bureau.

Does DailyPay, Inc respond to complaints on time?

DailyPay, Inc has a 99.3% timely response rate to CFPB complaints.

What is the most common complaint about DailyPay, Inc?

The most common issue reported against DailyPay, Inc is "Managing an account" in the "Money transfer, virtual currency, or money service" product category.

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