Total complaints
135
Filed since 2019
135 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
135 consumer complaints filed with the CFPB
This profile shows DailyPay, Inc's complaint history from CFPB public records. 135 consumers have filed complaints since 2019. The company has a 99.3% timely response rate and has provided relief in 4.4% of cases.
Total complaints
135
Filed since 2019
Timely response
99.3%
CFPB-tracked response window
Relief rate
4.4%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How DailyPay, Inc's 135 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 54 |
| Checking or savings account | 29 |
| Payday loan, title loan, personal loan, or advance loan | 28 |
| Prepaid card | 18 |
| Credit card or prepaid card | 2 |
| Payday loan, title loan, or personal loan | 2 |
| Credit card | 1 |
| Debt collection | 1 |
| State | Complaints |
|---|---|
| CA | 11 |
| FL | 10 |
| NC | 9 |
| PA | 9 |
| IL | 9 |
| TX | 8 |
| OH | 7 |
| GA | 7 |
| MO | 6 |
| MI | 5 |
| IN | 5 |
| NY | 5 |
| MD | 4 |
| TN | 3 |
| IA | 3 |
| AZ | 3 |
| AL | 3 |
| WA | 3 |
| AR | 3 |
| MN | 2 |
| Issue | Complaints |
|---|---|
| Managing an account | 22 |
| Unexpected or other fees | 12 |
| Money was not available when promised | 12 |
| Problems receiving the advance | 11 |
| Other transaction problem | 9 |
| Unauthorized transactions or other transaction problem | 8 |
| Issues with repayment | 7 |
| Problem with a purchase or transfer | 6 |
| Trouble accessing funds in your mobile or digital wallet | 5 |
| Problem with a lender or other company charging your account | 5 |
| Confusing or misleading advertising or marketing | 4 |
| Confusing or missing disclosures | 4 |
| Wrong amount charged or received | 4 |
| Unexpected fees | 4 |
| Problem getting a card or closing an account | 3 |
| Managing, opening, or closing your mobile wallet account | 3 |
| Trouble using the card | 3 |
| Problem with a purchase shown on your statement | 2 |
| Fraud or scam | 2 |
| Can't stop withdrawals from your bank account | 2 |
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 2 | 100% |
| 2021 | 1 | 100% |
| 2022 | 3 | 100% |
| 2023 | 12 | 100% |
| 2024 | 30 | 100% |
| 2025 | 72 | 98.6% |
| 2026 | 15 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
DailyPay, Inc has accumulated 135 consumer complaints in the CFPB public database, with filings active across 33 U.S. states. Of those submissions, 72 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2019, and the most recent logged activity is 2026-02-24, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, DailyPay, Inc reports a 99.3% timely-response rate and has closed 95.6% of cases with a written explanation to the consumer. 4.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Money transfer, virtual currency, or money service", and the single most common underlying issue is "Managing an account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating DailyPay, Inc: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
DailyPay, Inc has received 135 consumer complaints filed with the Consumer Financial Protection Bureau.
DailyPay, Inc has a 99.3% timely response rate to CFPB complaints.
The most common issue reported against DailyPay, Inc is "Managing an account" in the "Money transfer, virtual currency, or money service" product category.
Read our methodology — how this data is sourced, computed, and verified.