CFPB · Higher closed-with-relief share
Moneygram Payment Systems Worldwide Inc
3.3K CFPB complaints · 14.6% relief (high band) · top issue Fraud or scam.
Moneygram Payment Systems Worldwide Inc closes 14.6% with relief (upper third) on 3.3K filings. Timely 99.7% · top product Money transfer, virtual currency, or money service. Allegations, not findings.
- Volume rank #156 of 342
- Higher closed-with-relief share
- +29.3% filings 2013 to 2026
CFPB relief outcome brief
CCDB company moneygram-payment-systems-worldwide-inc
14.6% relief · 99.7% timely · 3.3K filings · Money transfer, virtual currency, or money service
Same-product relief peers
Nearest relief peer: WorldRemit Corp. (15.1% relief)
Moneygram Payment Systems Worldwide Inc closes 14.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 3.3K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Moneygram Payment Systems Worldwide Inc complaint mix by product
- Money transfer, 2K 58.7% – 19% relief
- Money transfers 1K 38.8% – 9% relief
- Other financial 36 1.1% – 0% relief
- Checking or 15 0.5% – 7% relief
- Prepaid card 10 0.3% – 0% relief
- Bank account 10 0.3% – 0% relief
- Credit card 9 0.3% – 0% relief
Higher-relief mix: how Moneygram Payment Systems Worldwide Inc's 3.3K complaints split across CFPB product categories.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 1.9K |
| Money transfers | 1.3K |
| Other financial service | 36 |
| Checking or savings account | 15 |
| Prepaid card | 10 |
| Bank account or service | 10 |
| Credit card or prepaid card | 9 |
| Debt collection | 6 |
| Payday loan, title loan, or personal loan | 3 |
| Payday loan | 2 |
| Credit card | 2 |
| Consumer Loan | 1 |
Nationwide filing states for Moneygram Payment Systems Worldwide Inc
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 14.3% of this company's filings
Moneygram Payment Systems Worldwide Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 128
- +29.3% vs 2013
Top States
| State | Complaints |
|---|---|
| CA | 472 |
| TX | 257 |
| NY | 241 |
| FL | 234 |
| GA | 135 |
| NJ | 115 |
| VA | 109 |
| IL | 109 |
| MD | 103 |
| PA | 98 |
| MA | 96 |
| OH | 92 |
| NC | 87 |
| MI | 67 |
| AZ | 59 |
| TN | 51 |
| MO | 51 |
| WA | 50 |
| IN | 48 |
| LA | 44 |
Top Issues
| Issue | Complaints |
|---|---|
| Fraud or scam | 1.0K |
| Money was not available when promised | 766 |
| Other transaction problem | 694 |
| Other transaction issues | 232 |
| Other service issues | 105 |
| Other service problem | 84 |
| Lost or stolen money order | 75 |
| Problem with customer service | 71 |
| Wrong amount charged or received | 40 |
| Confusing or missing disclosures | 39 |
| Unexpected or other fees | 34 |
| Incorrect/missing disclosures or info | 26 |
| Unauthorized transactions or other transaction problem | 10 |
| Making/receiving payments, sending money | 9 |
| Problem getting a card or closing an account | 7 |
| Excessive fees | 7 |
| Problem with a lender or other company charging your account | 6 |
| Trouble accessing funds in your mobile or digital wallet | 6 |
| Managing, opening, or closing your mobile wallet account | 6 |
| Managing an account | 6 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 99 | 100% |
| 2014 | 218 | 98.6% |
| 2015 | 542 | 100% |
| 2016 | 417 | 100% |
| 2017 | 251 | 100% |
| 2018 | 252 | 99.6% |
| 2019 | 209 | 100% |
| 2020 | 187 | 97.3% |
| 2021 | 195 | 99.5% |
| 2022 | 213 | 99.5% |
| 2023 | 166 | 100% |
| 2024 | 181 | 100% |
| 2025 | 250 | 100% |
| 2026 | 128 | 100% |
Source: CFPB Consumer Complaint Database
Moneygram Payment Systems Worldwide Inc in the higher-relief third
Moneygram Payment Systems Worldwide Inc's 3,308 logged complaints reach a nationwide footprint - 56 states have at least one filing. Only 37.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2013 through 2026-06-23. Closed-with-relief 14.6% sits in the upper third of the corpus.
Moneygram Payment Systems Worldwide Inc closes 14.6% with monetary or non-monetary relief and answers 99.7% inside the CFPB window; 84.8% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Money transfer, virtual currency, or money service" · top issue "Fraud or scam."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Moneygram Payment Systems Worldwide Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Moneygram Payment Systems Worldwide Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 3.3K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Moneygram Payment Systems Worldwide Inc (#156 of 342; 99.7% timely; 14.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Higher closed-with-relief share