Total complaints
3.5M
Filed since 2012
3.5M consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
3.5M consumer complaints filed with the CFPB
This profile shows TRANSUNION INTERMEDIATE HOLDINGS, INC.'s complaint history from CFPB public records. 3,467,584 consumers have filed complaints since 2012. The company has a 100% timely response rate and has provided relief in 63.1% of cases.
Total complaints
3.5M
Filed since 2012
Timely response
100%
CFPB-tracked response window
Relief rate
63.1%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How TRANSUNION INTERMEDIATE HOLDINGS, INC.'s 3.5M complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 2.8M |
| Credit reporting, credit repair services, or other personal consumer reports | 530.8K |
| Debt collection | 49.5K |
| Credit reporting | 37.4K |
| Credit card | 16.4K |
| Credit card or prepaid card | 1.7K |
| Vehicle loan or lease | 546 |
| Debt or credit management | 328 |
| Student loan | 244 |
| Checking or savings account | 226 |
| Mortgage | 129 |
| Payday loan, title loan, personal loan, or advance loan | 126 |
| Payday loan, title loan, or personal loan | 76 |
| Money transfer, virtual currency, or money service | 54 |
| Prepaid card | 35 |
| Consumer Loan | 27 |
| Bank account or service | 12 |
| Other financial service | 1 |
| Payday loan | 1 |
| State | Complaints |
|---|---|
| FL | 506.8K |
| TX | 492.9K |
| CA | 327.5K |
| GA | 263.5K |
| NY | 200.7K |
| IL | 155.5K |
| PA | 145.5K |
| NC | 116.9K |
| NJ | 108.8K |
| AL | 90.7K |
| MD | 85.8K |
| LA | 83.4K |
| SC | 76.4K |
| MI | 74.6K |
| OH | 68.1K |
| VA | 63.9K |
| MS | 60.8K |
| TN | 52.8K |
| AZ | 50.5K |
| NV | 46.5K |
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 1.9M |
| Improper use of your report | 819.6K |
| Problem with a company's investigation into an existing problem | 507.7K |
| Problem with a credit reporting company's investigation into an existing problem | 146.9K |
| Incorrect information on credit report | 28.7K |
| Attempts to collect debt not owed | 24.7K |
| Written notification about debt | 22.0K |
| Unable to get your credit report or credit score | 9.9K |
| Credit monitoring or identity theft protection services | 7.8K |
| Problem with fraud alerts or security freezes | 7.7K |
| Credit reporting company's investigation | 3.8K |
| Unable to get credit report/credit score | 2.5K |
| Getting a credit card | 2.1K |
| False statements or representation | 1.4K |
| Improper use of my credit report | 1.3K |
| Credit monitoring or identity protection | 1.1K |
| Took or threatened to take negative or legal action | 1.0K |
| Problem with a company's investigation into an existing issue | 879 |
| Fraud or scam | 249 |
| Confusing or missing disclosures | 227 |
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 464 | 100% |
| 2013 | 3.6K | 100% |
| 2014 | 8.0K | 100% |
| 2015 | 9.4K | 100% |
| 2016 | 11.8K | 100% |
| 2017 | 19.7K | 99.7% |
| 2018 | 24.3K | 99.9% |
| 2019 | 34.5K | 100% |
| 2020 | 77.0K | 100% |
| 2021 | 58.3K | 99.6% |
| 2022 | 153.5K | 100% |
| 2023 | 291.0K | 100% |
| 2024 | 705.1K | 100% |
| 2025 | 1.5M | 100% |
| 2026 | 596.4K | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
TRANSUNION INTERMEDIATE HOLDINGS, INC. has accumulated 3,467,584 consumer complaints in the CFPB public database, with filings active across 62 U.S. states. Of those submissions, 446,228 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-04-10, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, TRANSUNION INTERMEDIATE HOLDINGS, INC. reports a 100% timely-response rate and has closed 34.3% of cases with a written explanation to the consumer. 63.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating TRANSUNION INTERMEDIATE HOLDINGS, INC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
TRANSUNION INTERMEDIATE HOLDINGS, INC. has received 3,467,584 consumer complaints filed with the Consumer Financial Protection Bureau.
TRANSUNION INTERMEDIATE HOLDINGS, INC. has a 100% timely response rate to CFPB complaints.
The most common issue reported against TRANSUNION INTERMEDIATE HOLDINGS, INC. is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.
Read our methodology — how this data is sourced, computed, and verified.