CFPB · Heavy filing volume
Transunion Intermediate Holdings, Inc.
4.4M CFPB complaints (heavy-volume third) · 62 states · top issue Incorrect information on your report.
Transunion Intermediate Holdings, Inc. is in the heavy-volume third with 4.4M CFPB complaints (ranks #1 of 342). Timely 100% · relief 58.9% · top product Credit reporting or other personal consumer reports. Allegations, not findings.
- Heavy filing volume
- +250030% filings 2012 to 2026
CFPB relief outcome brief
CCDB company transunion-intermediate-holdings-inc
58.9% relief · 100% timely · 4.4M filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: CBC Companies, Inc. (55.3% relief)
Transunion Intermediate Holdings, Inc. closes 58.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Transunion Intermediate Holdings, Inc. scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
100 / 100 percentile-benchmarked
58.9% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
0 / 100 percentile-benchmarked
36.5% of complaints closed with an explanation to the consumer
How 4.4M complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Transunion Intermediate Holdings, Inc. complaint mix by product
- Credit reporting 3.6M 83.1% – 59% relief
- Credit reporting, 622K 14.3% – 58% relief
- Debt collection 56K 1.3% – 67% relief
- Credit reporting 40K 0.9% – 26% relief
- Credit card 17K 0.4% – 86% relief
- Credit card 2K 0.0% – 84% relief
- Vehicle loan 653 0.0% – 64% relief
Heavy-volume mix: how Transunion Intermediate Holdings, Inc.'s 4.4M complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 3.6M |
| Credit reporting, credit repair services, or other personal consumer reports | 622.2K |
| Debt collection | 56.0K |
| Credit reporting | 39.8K |
| Credit card | 17.0K |
| Credit card or prepaid card | 2.1K |
| Vehicle loan or lease | 653 |
| Debt or credit management | 456 |
| Student loan | 332 |
| Checking or savings account | 247 |
| Mortgage | 151 |
| Payday loan, title loan, personal loan, or advance loan | 147 |
| Payday loan, title loan, or personal loan | 87 |
| Money transfer, virtual currency, or money service | 67 |
| Prepaid card | 36 |
| Consumer Loan | 28 |
| Bank account or service | 13 |
| Payday loan | 1 |
| Other financial service | 1 |
Nationwide filing states for Transunion Intermediate Holdings, Inc.
Top states by attributed volume, heavy-filing company
- Leading state
- FL
- 14.6% of this company's filings
Transunion Intermediate Holdings, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 1.2M
- +250030% vs 2012
Volume vs. relief
Where Transunion Intermediate Holdings, Inc. sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Transunion Intermediate Holdings, Inc. files more complaint volume than 100% of them, and closes complaints with relief more often than 98% of them, placing it in the quadrant for high volume, above-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 4,355,684 · Closed with relief: 58.9%
Top States
| State | Complaints |
|---|---|
| FL | 635.5K |
| TX | 633.6K |
| CA | 410.5K |
| GA | 334.5K |
| NY | 247.8K |
| IL | 193.3K |
| PA | 175.0K |
| NC | 149.1K |
| NJ | 135.3K |
| AL | 113.3K |
| MD | 105.1K |
| LA | 104.9K |
| SC | 98.7K |
| MI | 92.5K |
| OH | 86.1K |
| MS | 81.2K |
| VA | 79.5K |
| TN | 64.8K |
| AZ | 64.3K |
| NV | 57.5K |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 2.3M |
| Improper use of your report | 1.0M |
| Problem with a company's investigation into an existing problem | 658.5K |
| Problem with a credit reporting company's investigation into an existing problem | 170.6K |
| Incorrect information on credit report | 30.3K |
| Attempts to collect debt not owed | 28.8K |
| Written notification about debt | 23.6K |
| Unable to get your credit report or credit score | 12.0K |
| Problem with fraud alerts or security freezes | 9.9K |
| Credit monitoring or identity theft protection services | 9.2K |
| Credit reporting company's investigation | 4.3K |
| Unable to get credit report/credit score | 2.6K |
| Getting a credit card | 2.4K |
| False statements or representation | 1.9K |
| Problem with a company's investigation into an existing issue | 1.6K |
| Improper use of my credit report | 1.5K |
| Took or threatened to take negative or legal action | 1.2K |
| Credit monitoring or identity protection | 1.2K |
| Confusing or missing disclosures | 323 |
| Fraud or scam | 287 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 463 | 100% |
| 2013 | 3.6K | 100% |
| 2014 | 8.0K | 100% |
| 2015 | 10.2K | 100% |
| 2016 | 13.0K | 100% |
| 2017 | 22.0K | 99.7% |
| 2018 | 28.4K | 100% |
| 2019 | 38.9K | 100% |
| 2020 | 85.1K | 100% |
| 2021 | 66.0K | 99.7% |
| 2022 | 186.8K | 100% |
| 2023 | 342.7K | 100% |
| 2024 | 790.7K | 100% |
| 2025 | 1.6M | 100% |
| 2026 | 1.2M | 100% |
Source: CFPB Consumer Complaint Database
Transunion Intermediate Holdings, Inc. in the heavy-volume third
Transunion Intermediate Holdings, Inc.'s 4,355,684 logged complaints reach a nationwide footprint - 62 states have at least one filing. Only 17.8% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2026-06-26. Volume lands in the heaviest third of the indexed company corpus (#1 of 342).
Transunion Intermediate Holdings, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 36.5% with a written explanation. 58.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Transunion Intermediate Holdings, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Transunion Intermediate Holdings, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 4.4M.
- Equifax, Inc. Δ 80.9K complaints · 48.7% relief 4.3Mcomplaints
- Experian Information Solutions Inc. Δ 498.2K complaints · 9.9% relief 3.9Mcomplaints
- Bank of America, National Association Δ 4.2M complaints · 31% relief 181.5Kcomplaints
- Wells Fargo & Company Δ 4.2M complaints · 20.1% relief 170.3Kcomplaints
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Transunion Intermediate Holdings, Inc. (#1 of 342; 100% timely; 58.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Heavy filing volume