2026 data Public-data reference. official source

TRANSUNION INTERMEDIATE HOLDINGS, INC.

3.5M consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

3.5M consumer complaints filed with the CFPB

This profile shows TRANSUNION INTERMEDIATE HOLDINGS, INC.'s complaint history from CFPB public records. 3,467,584 consumers have filed complaints since 2012. The company has a 100% timely response rate and has provided relief in 63.1% of cases.

3.5M
Total Complaints
100%
Timely Response
0.1%
Disputed
63.1%
Relief Provided
62
States Active
2012
Since

Total complaints

3.5M

Filed since 2012

Timely response

100%

CFPB-tracked response window

Relief rate

63.1%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 63.1%
Industry median

Share closed with monetary or non-monetary relief.

TRANSUNION INTERMEDIATE HOLDINGS, INC. complaint mix by product

Total complaints: 3.5M

TRANSUNION INTERMEDIATE HOLDINGS, INC. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 3.5M total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 2,829,997 complaints (81.6%), resolution 64.7% Credit reporting 81.6% Credit reporting,: 530,768 complaints (15.3%), resolution 56.1% Credit reporting, 15.3% Debt collection: 49,490 complaints (1.4%), resolution 67.5% Credit reporting: 37,402 complaints (1.1%), resolution 26.1% Credit card: 16,400 complaints (0.5%), resolution 87.8% Credit card: 1,722 complaints (0.0%), resolution 82.4% Vehicle loan: 546 complaints (0.0%), resolution 63.7%
  • Credit reporting 2.8M 81.6% 65% relief
  • Credit reporting, 531K 15.3% 56% relief
  • Debt collection 49K 1.4% 68% relief
  • Credit reporting 37K 1.1% 26% relief
  • Credit card 16K 0.5% 88% relief
  • Credit card 2K 0.0% 82% relief
  • Vehicle loan 546 0.0% 64% relief

How TRANSUNION INTERMEDIATE HOLDINGS, INC.'s 3.5M complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 2.8M
Credit reporting, credit repair services, or other personal consumer reports 530.8K
Debt collection 49.5K
Credit reporting 37.4K
Credit card 16.4K
Credit card or prepaid card 1.7K
Vehicle loan or lease 546
Debt or credit management 328
Student loan 244
Checking or savings account 226
Mortgage 129
Payday loan, title loan, personal loan, or advance loan 126
Payday loan, title loan, or personal loan 76
Money transfer, virtual currency, or money service 54
Prepaid card 35
Consumer Loan 27
Bank account or service 12
Other financial service 1
Payday loan 1

Top States

State Complaints
FL 506.8K
TX 492.9K
CA 327.5K
GA 263.5K
NY 200.7K
IL 155.5K
PA 145.5K
NC 116.9K
NJ 108.8K
AL 90.7K
MD 85.8K
LA 83.4K
SC 76.4K
MI 74.6K
OH 68.1K
VA 63.9K
MS 60.8K
TN 52.8K
AZ 50.5K
NV 46.5K

Top Issues

Issue Complaints
Incorrect information on your report 1.9M
Improper use of your report 819.6K
Problem with a company's investigation into an existing problem 507.7K
Problem with a credit reporting company's investigation into an existing problem 146.9K
Incorrect information on credit report 28.7K
Attempts to collect debt not owed 24.7K
Written notification about debt 22.0K
Unable to get your credit report or credit score 9.9K
Credit monitoring or identity theft protection services 7.8K
Problem with fraud alerts or security freezes 7.7K
Credit reporting company's investigation 3.8K
Unable to get credit report/credit score 2.5K
Getting a credit card 2.1K
False statements or representation 1.4K
Improper use of my credit report 1.3K
Credit monitoring or identity protection 1.1K
Took or threatened to take negative or legal action 1.0K
Problem with a company's investigation into an existing issue 879
Fraud or scam 249
Confusing or missing disclosures 227

Yearly Trend

Year Complaints Timely
2012 464 100%
2013 3.6K 100%
2014 8.0K 100%
2015 9.4K 100%
2016 11.8K 100%
2017 19.7K 99.7%
2018 24.3K 99.9%
2019 34.5K 100%
2020 77.0K 100%
2021 58.3K 99.6%
2022 153.5K 100%
2023 291.0K 100%
2024 705.1K 100%
2025 1.5M 100%
2026 596.4K 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About TRANSUNION INTERMEDIATE HOLDINGS, INC.

TRANSUNION INTERMEDIATE HOLDINGS, INC. has accumulated 3,467,584 consumer complaints in the CFPB public database, with filings active across 62 U.S. states. Of those submissions, 446,228 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-04-10, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, TRANSUNION INTERMEDIATE HOLDINGS, INC. reports a 100% timely-response rate and has closed 34.3% of cases with a written explanation to the consumer. 63.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.1% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating TRANSUNION INTERMEDIATE HOLDINGS, INC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does TRANSUNION INTERMEDIATE HOLDINGS, INC. have?

TRANSUNION INTERMEDIATE HOLDINGS, INC. has received 3,467,584 consumer complaints filed with the Consumer Financial Protection Bureau.

Does TRANSUNION INTERMEDIATE HOLDINGS, INC. respond to complaints on time?

TRANSUNION INTERMEDIATE HOLDINGS, INC. has a 100% timely response rate to CFPB complaints.

What is the most common complaint about TRANSUNION INTERMEDIATE HOLDINGS, INC.?

The most common issue reported against TRANSUNION INTERMEDIATE HOLDINGS, INC. is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.

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