CFPB · Heavy filing volume

Transunion Intermediate Holdings, Inc.

4.4M CFPB complaints (heavy-volume third) · 62 states · top issue Incorrect information on your report.

4.4M CFPB complaints

Transunion Intermediate Holdings, Inc. is in the heavy-volume third with 4.4M CFPB complaints (ranks #1 of 342). Timely 100% · relief 58.9% · top product Credit reporting or other personal consumer reports. Allegations, not findings.

  • Volume rank #1 of 342
  • Heavy filing volume
  • +250030% filings 2012 to 2026

CFPB relief outcome brief

CCDB company transunion-intermediate-holdings-inc

58.9% relief · 100% timely · 4.4M filings · Credit reporting or other personal consumer reports

Nearest relief peer: CBC Companies, Inc. (55.3% relief)

Transunion Intermediate Hold…58.9%Equifax, Inc.48.7%Experian Information Solutio…9.9%Bank of America, National As…31%Wells Fargo & Company20.1%
Closed-with-relief % among Transunion Intermediate Holdings, Inc. and nearest filing-volume peers

Transunion Intermediate Holdings, Inc. closes 58.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

How 4.4M complaints split on narrative text

CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 58.9%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Transunion Intermediate Holdings, Inc. complaint mix by product

Total complaints: 4.4M

Transunion Intermediate Holdings, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 4.4M total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 3,616,306 complaints (83.1%), resolution 59.2% Credit reporting 83.1% Credit reporting,: 622,170 complaints (14.3%), resolution 57.5% Credit reporting, 14.3% Debt collection: 56,044 complaints (1.3%), resolution 67.2% Credit reporting: 39,816 complaints (0.9%), resolution 26.1% Credit card: 17,043 complaints (0.4%), resolution 86.1% Credit card: 2,086 complaints (0.0%), resolution 83.6% Vehicle loan: 653 complaints (0.0%), resolution 63.7%
  • Credit reporting 3.6M 83.1% 59% relief
  • Credit reporting, 622K 14.3% 58% relief
  • Debt collection 56K 1.3% 67% relief
  • Credit reporting 40K 0.9% 26% relief
  • Credit card 17K 0.4% 86% relief
  • Credit card 2K 0.0% 84% relief
  • Vehicle loan 653 0.0% 64% relief

Heavy-volume mix: how Transunion Intermediate Holdings, Inc.'s 4.4M complaints split across CFPB product categories. Resolution badge = % closed with relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 3.6M
Credit reporting, credit repair services, or other personal consumer reports 622.2K
Debt collection 56.0K
Credit reporting 39.8K
Credit card 17.0K
Credit card or prepaid card 2.1K
Vehicle loan or lease 653
Debt or credit management 456
Student loan 332
Checking or savings account 247
Mortgage 151
Payday loan, title loan, personal loan, or advance loan 147
Payday loan, title loan, or personal loan 87
Money transfer, virtual currency, or money service 67
Prepaid card 36
Consumer Loan 28
Bank account or service 13
Payday loan 1
Other financial service 1

Nationwide filing states for Transunion Intermediate Holdings, Inc.

Top states by attributed volume, heavy-filing company

Nationwide footprint
Leading state
FL
14.6% of this company's filings
FL635.5KTX633.6KCA410.5KGA334.5KNY247.8KIL193.3KPA175.0KNC149.1K

Transunion Intermediate Holdings, Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
1.2M
+250030% vs 2012
0500,0001,000,0001,500,0002,000,000 20122014201620182020202220242026 1,158,102

Top States

State Complaints
FL 635.5K
TX 633.6K
CA 410.5K
GA 334.5K
NY 247.8K
IL 193.3K
PA 175.0K
NC 149.1K
NJ 135.3K
AL 113.3K
MD 105.1K
LA 104.9K
SC 98.7K
MI 92.5K
OH 86.1K
MS 81.2K
VA 79.5K
TN 64.8K
AZ 64.3K
NV 57.5K

Top Issues

Issue Complaints
Incorrect information on your report 2.3M
Improper use of your report 1.0M
Problem with a company's investigation into an existing problem 658.5K
Problem with a credit reporting company's investigation into an existing problem 170.6K
Incorrect information on credit report 30.3K
Attempts to collect debt not owed 28.8K
Written notification about debt 23.6K
Unable to get your credit report or credit score 12.0K
Problem with fraud alerts or security freezes 9.9K
Credit monitoring or identity theft protection services 9.2K
Credit reporting company's investigation 4.3K
Unable to get credit report/credit score 2.6K
Getting a credit card 2.4K
False statements or representation 1.9K
Problem with a company's investigation into an existing issue 1.6K
Improper use of my credit report 1.5K
Took or threatened to take negative or legal action 1.2K
Credit monitoring or identity protection 1.2K
Confusing or missing disclosures 323
Fraud or scam 287

Yearly Trend

Year Complaints Timely
2012 463 100%
2013 3.6K 100%
2014 8.0K 100%
2015 10.2K 100%
2016 13.0K 100%
2017 22.0K 99.7%
2018 28.4K 100%
2019 38.9K 100%
2020 85.1K 100%
2021 66.0K 99.7%
2022 186.8K 100%
2023 342.7K 100%
2024 790.7K 100%
2025 1.6M 100%
2026 1.2M 100%

Source: CFPB Consumer Complaint Database

Transunion Intermediate Holdings, Inc. in the heavy-volume third

Transunion Intermediate Holdings, Inc.'s 4,355,684 logged complaints reach a nationwide footprint - 62 states have at least one filing. Only 17.8% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2026-06-26. Volume lands in the heaviest third of the indexed company corpus (#1 of 342).

Transunion Intermediate Holdings, Inc. answers 100% of complaints inside the CFPB's tracked window and closes 36.5% with a written explanation. 58.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Transunion Intermediate Holdings, Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Transunion Intermediate Holdings, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Transunion Intermediate Holdings, Inc. (#1 of 342; 100% timely; 58.9% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Heavy filing volume