Comerica
8.3K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Comerica complaint mix by product
- Credit card 3K 34.9% – 35% relief
- Prepaid card 2K 26.8% – 59% relief
- Checking or 2K 23.4% – 39% relief
- Bank account 743 9.1% – 29% relief
- Credit card 234 2.9% – 48% relief
- Money transfer, 153 1.9% – 31% relief
- Mortgage 95 1.2% – 8% relief
How Comerica's 8.3K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit card or prepaid card | 2.9K |
| Prepaid card | 2.2K |
| Checking or savings account | 1.9K |
| Bank account or service | 743 |
| Credit card | 234 |
| Money transfer, virtual currency, or money service | 153 |
| Mortgage | 95 |
| Credit reporting, credit repair services, or other personal consumer reports | 37 |
| Debt collection | 35 |
| Credit reporting or other personal consumer reports | 24 |
| Debt or credit management | 12 |
| Money transfers | 7 |
| Payday loan, title loan, or personal loan | 6 |
| Consumer Loan | 6 |
| Payday loan, title loan, personal loan, or advance loan | 4 |
| Student loan | 3 |
| Vehicle loan or lease | 3 |
| Other financial service | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 1.3K |
| TX | 743 |
| MI | 567 |
| NY | 503 |
| FL | 448 |
| GA | 279 |
| OH | 270 |
| PA | 267 |
| IL | 217 |
| AZ | 192 |
| NC | 182 |
| MO | 165 |
| WA | 162 |
| NJ | 143 |
| TN | 141 |
| VA | 138 |
| LA | 135 |
| MD | 134 |
| KY | 131 |
| NV | 122 |
Top Issues
| Issue | Complaints |
|---|---|
| Problem with a purchase or transfer | 1.7K |
| Managing an account | 1.4K |
| Trouble using the card | 1.4K |
| Problem getting a card or closing an account | 894 |
| Unexpected or other fees | 520 |
| Account opening, closing, or management | 241 |
| Deposits and withdrawals | 220 |
| Problem with a lender or other company charging your account | 219 |
| Problem with a purchase shown on your statement | 179 |
| Using a debit or ATM card | 175 |
| Unauthorized transactions/trans. issues | 140 |
| Fraud or scam | 111 |
| Closing an account | 107 |
| Opening an account | 88 |
| Problem caused by your funds being low | 80 |
| Problems caused by my funds being low | 60 |
| Trouble using your card | 58 |
| Managing, opening, or closing account | 58 |
| Identity theft / Fraud / Embezzlement | 51 |
| Making/receiving payments, sending money | 47 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 3 | 0% |
| 2012 | 108 | 94.4% |
| 2013 | 84 | 100% |
| 2014 | 211 | 100% |
| 2015 | 282 | 100% |
| 2016 | 378 | 100% |
| 2017 | 432 | 100% |
| 2018 | 425 | 99.1% |
| 2019 | 745 | 99.7% |
| 2020 | 931 | 99.1% |
| 2021 | 715 | 100% |
| 2022 | 668 | 100% |
| 2023 | 662 | 100% |
| 2024 | 735 | 100% |
| 2025 | 1.2K | 100% |
| 2026 | 714 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Comerica
Comerica's 8,338 logged complaints reach a nationwide footprint - 54 states have at least one filing on record. Only 28.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2011 through 2026-06-25.
Comerica answers 99.7% of complaints inside the CFPB's tracked window and closes 57.1% with a written explanation. 41.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit card or prepaid card" draws the most filings, most often for "Problem with a purchase or transfer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Comerica.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Comerica have?
8,338, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Comerica respond to complaints on time?
99.7% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Comerica?
"Problem with a purchase or transfer", filed under the "Credit card or prepaid card" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.