CFPB · Higher closed-with-relief share
Comerica
8.3K CFPB complaints · 41.6% relief (high band) · top issue Problem with a purchase or transfer.
Comerica closes 41.6% with relief (upper third) on 8.3K filings. Timely 99.7% · top product Credit card or prepaid card. Allegations, not findings.
- Volume rank #78 of 342
- Higher closed-with-relief share
- +23700% filings 2011 to 2026
CFPB relief outcome brief
CCDB company comerica
41.6% relief · 99.7% timely · 8.3K filings · Credit card or prepaid card
Same-product relief peers
Nearest relief peer: Bread Financial Holdings, Inc. (43.3% relief)
Comerica closes 41.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 8.3K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Comerica complaint mix by product
- Credit card 3K 34.9% – 35% relief
- Prepaid card 2K 26.8% – 59% relief
- Checking or 2K 23.4% – 39% relief
- Bank account 743 9.1% – 29% relief
- Credit card 234 2.9% – 48% relief
- Money transfer, 153 1.9% – 31% relief
- Mortgage 95 1.2% – 8% relief
Heavy-volume mix: how Comerica's 8.3K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit card or prepaid card | 2.9K |
| Prepaid card | 2.2K |
| Checking or savings account | 1.9K |
| Bank account or service | 743 |
| Credit card | 234 |
| Money transfer, virtual currency, or money service | 153 |
| Mortgage | 95 |
| Credit reporting, credit repair services, or other personal consumer reports | 37 |
| Debt collection | 35 |
| Credit reporting or other personal consumer reports | 24 |
| Debt or credit management | 12 |
| Money transfers | 7 |
| Payday loan, title loan, or personal loan | 6 |
| Consumer Loan | 6 |
| Payday loan, title loan, personal loan, or advance loan | 4 |
| Student loan | 3 |
| Vehicle loan or lease | 3 |
| Other financial service | 1 |
Nationwide filing states for Comerica
Top states by attributed volume, heavy-filing company
- Leading state
- CA
- 15.5% of this company's filings
Comerica rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 714
- +23700% vs 2011
Top States
| State | Complaints |
|---|---|
| CA | 1.3K |
| TX | 743 |
| MI | 567 |
| NY | 503 |
| FL | 448 |
| GA | 279 |
| OH | 270 |
| PA | 267 |
| IL | 217 |
| AZ | 192 |
| NC | 182 |
| MO | 165 |
| WA | 162 |
| NJ | 143 |
| TN | 141 |
| VA | 138 |
| LA | 135 |
| MD | 134 |
| KY | 131 |
| NV | 122 |
Top Issues
| Issue | Complaints |
|---|---|
| Problem with a purchase or transfer | 1.7K |
| Managing an account | 1.4K |
| Trouble using the card | 1.4K |
| Problem getting a card or closing an account | 894 |
| Unexpected or other fees | 520 |
| Account opening, closing, or management | 241 |
| Deposits and withdrawals | 220 |
| Problem with a lender or other company charging your account | 219 |
| Problem with a purchase shown on your statement | 179 |
| Using a debit or ATM card | 175 |
| Unauthorized transactions/trans. issues | 140 |
| Fraud or scam | 111 |
| Closing an account | 107 |
| Opening an account | 88 |
| Problem caused by your funds being low | 80 |
| Problems caused by my funds being low | 60 |
| Trouble using your card | 58 |
| Managing, opening, or closing account | 58 |
| Identity theft / Fraud / Embezzlement | 51 |
| Making/receiving payments, sending money | 47 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 3 | 0% |
| 2012 | 108 | 94.4% |
| 2013 | 84 | 100% |
| 2014 | 211 | 100% |
| 2015 | 282 | 100% |
| 2016 | 378 | 100% |
| 2017 | 432 | 100% |
| 2018 | 425 | 99.1% |
| 2019 | 745 | 99.7% |
| 2020 | 931 | 99.1% |
| 2021 | 715 | 100% |
| 2022 | 668 | 100% |
| 2023 | 662 | 100% |
| 2024 | 735 | 100% |
| 2025 | 1.2K | 100% |
| 2026 | 714 | 100% |
Source: CFPB Consumer Complaint Database
Comerica in the higher-relief third
Comerica's 8,338 logged complaints reach a nationwide footprint - 54 states have at least one filing. Only 28.4% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2011 through 2026-06-25. Closed-with-relief 41.6% sits in the upper third of the corpus.
Comerica closes 41.6% with monetary or non-monetary relief and answers 99.7% inside the CFPB window; 57.1% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Credit card or prepaid card" · top issue "Problem with a purchase or transfer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Comerica.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Comerica: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 8.3K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Comerica (#78 of 342; 99.7% timely; 41.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Higher closed-with-relief share