CFPB · Slower timely-response band
Conduent Incorporated
2.3K CFPB complaints · 65.2% timely (slow band) · top issue Problem getting a card or closing an account.
Conduent Incorporated answers 65.2% on time (lower third) across 2.3K filings. Relief 2.5% · top product Credit card or prepaid card. Allegations, not findings.
- Volume rank #206 of 342
- Slower timely-response band
- +760% filings 2016 to 2026
CFPB relief outcome brief
CCDB company conduent-incorporated
2.5% relief · 65.2% timely · 2.3K filings · Credit card or prepaid card
Same-product relief peers
Nearest relief peer: Netspend Corporation (1% relief)
Conduent Incorporated closes 2.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Conduent Incorporated's 2.3K filings include narrative text
45.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Conduent Incorporated complaint mix by product
- Credit card 1K 64.3% – 2% relief
- Prepaid card 528 23.6% – 4% relief
- Checking or 150 6.7% – 3% relief
- Money transfer, 69 3.1% – 1% relief
- Credit card 29 1.3% – 0% relief
- Bank account 13 0.6% – 46% relief
- Debt collection 10 0.4% – 0% relief
How Conduent Incorporated's 2.3K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit card or prepaid card | 1.4K |
| Prepaid card | 528 |
| Checking or savings account | 150 |
| Money transfer, virtual currency, or money service | 69 |
| Credit card | 29 |
| Bank account or service | 13 |
| Debt collection | 10 |
| Credit reporting, credit repair services, or other personal consumer reports | 6 |
| Credit reporting or other personal consumer reports | 5 |
| Payday loan, title loan, or personal loan | 1 |
Nationwide filing states for Conduent Incorporated
Top states by attributed CFPB complaint volume for this company
- Leading state
- GA
- 16.1% of this company's filings
Conduent Incorporated rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 215
- +760% vs 2016
Top States
| State | Complaints |
|---|---|
| GA | 362 |
| FL | 201 |
| OK | 169 |
| VA | 123 |
| NY | 117 |
| AL | 114 |
| TN | 111 |
| CA | 107 |
| PA | 95 |
| NV | 93 |
| MS | 73 |
| NJ | 62 |
| IL | 56 |
| AZ | 54 |
| MI | 49 |
| IN | 43 |
| WI | 41 |
| NM | 31 |
| TX | 30 |
| SC | 25 |
Top Issues
| Issue | Complaints |
|---|---|
| Problem getting a card or closing an account | 599 |
| Problem with a purchase or transfer | 558 |
| Trouble using the card | 464 |
| Unexpected or other fees | 274 |
| Managing an account | 117 |
| Problem with a purchase shown on your statement | 28 |
| Problem with a lender or other company charging your account | 20 |
| Fraud or scam | 20 |
| Money was not available when promised | 17 |
| Other features, terms, or problems | 17 |
| Other transaction problem | 15 |
| Getting a credit card | 10 |
| Unauthorized transactions/trans. issues | 9 |
| Using a debit or ATM card | 8 |
| Problem caused by your funds being low | 7 |
| Trouble using your card | 7 |
| Advertising | 7 |
| Incorrect information on your report | 5 |
| Closing an account | 5 |
| Fees or interest | 5 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 25 | 100% |
| 2017 | 30 | 100% |
| 2018 | 28 | 100% |
| 2019 | 78 | 96.2% |
| 2020 | 872 | 51.3% |
| 2021 | 314 | 83.8% |
| 2022 | 148 | 70.3% |
| 2023 | 166 | 62% |
| 2024 | 139 | 77% |
| 2025 | 236 | 94.5% |
| 2026 | 215 | 29.3% |
Source: CFPB Consumer Complaint Database
Conduent Incorporated in the slower-timely third
Conduent Incorporated's 2,251 logged complaints reach a nationwide footprint - 44 states have at least one filing. 45.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-06-25. Timely response 65.2% sits in the lower third of the corpus.
Conduent Incorporated answers 65.2% of complaints inside the CFPB's tracked window (timely band: slow) and closes 2.5% with relief; 94% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Credit card or prepaid card" · top issue "Problem getting a card or closing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Conduent Incorporated.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Conduent Incorporated: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.3K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 65.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Conduent Incorporated (#206 of 342; 65.2% timely; 2.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Slower timely-response band