2026 data Public-data reference Official source

Conduent Incorporated

2.3K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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2.3K
Total Complaints
65.2%
Timely Response
0%
Disputed
2.5%
Relief Provided
44
States Active
2016
Since

Data updated June 2026

Timely response rate 65.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 2.5%
Industry median

Share closed with monetary or non-monetary relief.

Conduent Incorporated complaint mix by product

Total complaints: 2.3K

Conduent Incorporated complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.3K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit card: 1,440 complaints (64.3%), resolution 1.5% Credit card 64.3% Prepaid card: 528 complaints (23.6%), resolution 4.4% Prepaid card 23.6% Checking or: 150 complaints (6.7%), resolution 2.7% Checking or 6.7% Money transfer,: 69 complaints (3.1%), resolution 1.4% Credit card: 29 complaints (1.3%), resolution 0.0% Bank account: 13 complaints (0.6%), resolution 46.2% Debt collection: 10 complaints (0.4%), resolution 0.0%
  • Credit card 1K 64.3% – 2% relief
  • Prepaid card 528 23.6% – 4% relief
  • Checking or 150 6.7% – 3% relief
  • Money transfer, 69 3.1% – 1% relief
  • Credit card 29 1.3% – 0% relief
  • Bank account 13 0.6% – 46% relief
  • Debt collection 10 0.4% – 0% relief

How Conduent Incorporated's 2.3K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit card or prepaid card 1.4K
Prepaid card 528
Checking or savings account 150
Money transfer, virtual currency, or money service 69
Credit card 29
Bank account or service 13
Debt collection 10
Credit reporting, credit repair services, or other personal consumer reports 6
Credit reporting or other personal consumer reports 5
Payday loan, title loan, or personal loan 1

Top States

State Complaints
GA 362
FL 201
OK 169
VA 123
NY 117
AL 114
TN 111
CA 107
PA 95
NV 93
MS 73
NJ 62
IL 56
AZ 54
MI 49
IN 43
WI 41
NM 31
TX 30
SC 25

Top Issues

Issue Complaints
Problem getting a card or closing an account 599
Problem with a purchase or transfer 558
Trouble using the card 464
Unexpected or other fees 274
Managing an account 117
Problem with a purchase shown on your statement 28
Problem with a lender or other company charging your account 20
Fraud or scam 20
Money was not available when promised 17
Other features, terms, or problems 17
Other transaction problem 15
Getting a credit card 10
Unauthorized transactions/trans. issues 9
Using a debit or ATM card 8
Problem caused by your funds being low 7
Trouble using your card 7
Advertising 7
Incorrect information on your report 5
Closing an account 5
Fees or interest 5

Yearly Trend

Year Complaints Timely
2016 25 100%
2017 30 100%
2018 28 100%
2019 78 96.2%
2020 872 51.3%
2021 314 83.8%
2022 148 70.3%
2023 166 62%
2024 139 77%
2025 236 94.5%
2026 215 29.3%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Conduent Incorporated

Conduent Incorporated's 2,251 logged complaints reach a nationwide footprint - 44 states have at least one filing on record. 45.6% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2016 through 2026-06-25.

Conduent Incorporated answers 65.2% of complaints inside the CFPB's tracked window and closes 94% with a written explanation. 2.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit card or prepaid card" draws the most filings, most often for "Problem getting a card or closing an account."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Conduent Incorporated.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Conduent Incorporated have?

2,251, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Conduent Incorporated respond to complaints on time?

65.2% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Conduent Incorporated?

"Problem getting a card or closing an account", filed under the "Credit card or prepaid card" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.