2026 data Public-data reference. official source

ROBINHOOD MARKETS INC.

2.9K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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2.9K consumer complaints filed with the CFPB

This profile shows ROBINHOOD MARKETS INC.'s complaint history from CFPB public records. 2,900 consumers have filed complaints since 2018. The company has a 85.5% timely response rate and has provided relief in 0% of cases.

2.9K
Total Complaints
85.5%
Timely Response
0%
Disputed
0%
Relief Provided
54
States Active
2018
Since

Total complaints

2.9K

Filed since 2018

Timely response

85.5%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 85.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

ROBINHOOD MARKETS INC. complaint mix by product

Total complaints: 2.9K

ROBINHOOD MARKETS INC. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.9K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Money transfer,: 1,512 complaints (52.3%), resolution 0.0% Money transfer, 52.3% Checking or: 1,013 complaints (35.1%), resolution 0.0% Checking or 35.1% Credit card: 221 complaints (7.6%), resolution 0.0% Credit card 7.6% Credit reporting: 78 complaints (2.7%), resolution 0.0% Debt collection: 37 complaints (1.3%), resolution 0.0% Credit card: 15 complaints (0.5%), resolution 0.0% Credit reporting,: 14 complaints (0.5%), resolution 0.0%
  • Money transfer, 2K 52.3% – 0% relief
  • Checking or 1K 35.1% – 0% relief
  • Credit card 221 7.6% – 0% relief
  • Credit reporting 78 2.7% – 0% relief
  • Debt collection 37 1.3% – 0% relief
  • Credit card 15 0.5% – 0% relief
  • Credit reporting, 14 0.5% – 0% relief

How ROBINHOOD MARKETS INC.'s 2.9K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Money transfer, virtual currency, or money service 1.5K
Checking or savings account 1.0K
Credit card 221
Credit reporting or other personal consumer reports 78
Debt collection 37
Credit card or prepaid card 15
Credit reporting, credit repair services, or other personal consumer reports 14
Prepaid card 7
Debt or credit management 2
Payday loan, title loan, or personal loan 1

Top States

State Complaints
CA 455
FL 318
TX 258
NY 186
NJ 143
GA 129
IL 114
PA 109
WA 90
MI 82
VA 74
OH 65
NC 65
AZ 62
MA 57
MD 52
TN 52
CO 47
SC 38
CT 36

Top Issues

Issue Complaints
Managing an account 718
Other transaction problem 411
Money was not available when promised 288
Fraud or scam 249
Closing an account 209
Trouble accessing funds in your mobile or digital wallet 193
Other service problem 131
Problem with a purchase shown on your statement 93
Managing, opening, or closing your mobile wallet account 75
Problem with a lender or other company charging your account 59
Unauthorized transactions or other transaction problem 54
Confusing or missing disclosures 45
Incorrect information on your report 36
Other features, terms, or problems 30
Fees or interest 27
Unexpected or other fees 25
Improper use of your report 24
Attempts to collect debt not owed 22
Wrong amount charged or received 21
Getting a credit card 20

Yearly Trend

Year Complaints Timely
2018 5 100%
2019 10 100%
2020 49 61.2%
2021 173 27.7%
2022 115 77.4%
2023 230 90.9%
2024 654 88.4%
2025 1.3K 88.4%
2026 361 99.2%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About ROBINHOOD MARKETS INC.

ROBINHOOD MARKETS INC. has accumulated 2,900 consumer complaints in the CFPB public database, with filings active across 54 U.S. states. Of those submissions, 1,401 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2018, and the most recent logged activity is 2026-04-01, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, ROBINHOOD MARKETS INC. reports a 85.5% timely-response rate and has closed 99.6% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Money transfer, virtual currency, or money service", and the single most common underlying issue is "Managing an account".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating ROBINHOOD MARKETS INC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does ROBINHOOD MARKETS INC. have?

ROBINHOOD MARKETS INC. has received 2,900 consumer complaints filed with the Consumer Financial Protection Bureau.

Does ROBINHOOD MARKETS INC. respond to complaints on time?

ROBINHOOD MARKETS INC. has a 85.5% timely response rate to CFPB complaints.

What is the most common complaint about ROBINHOOD MARKETS INC.?

The most common issue reported against ROBINHOOD MARKETS INC. is "Managing an account" in the "Money transfer, virtual currency, or money service" product category.

Read our methodology — how this data is sourced, computed, and verified.

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