Newport Intermediate Inc.
361 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Newport Intermediate Inc. complaint mix by product
- Prepaid card 232 64.4% – 16% relief
- Money transfer, 57 15.8% – 0% relief
- Credit card 27 7.5% – 37% relief
- Credit card 20 5.6% – 15% relief
- Checking or 18 5.0% – 0% relief
- Credit reporting 4 1.1% – 0% relief
- Credit reporting, 2 0.6% – 0% relief
How Newport Intermediate Inc.'s 361 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Prepaid card | 232 |
| Money transfer, virtual currency, or money service | 57 |
| Credit card or prepaid card | 27 |
| Credit card | 20 |
| Checking or savings account | 18 |
| Credit reporting or other personal consumer reports | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Debt collection | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 40 |
| FL | 37 |
| TX | 25 |
| NY | 15 |
| NJ | 15 |
| MI | 12 |
| PA | 11 |
| OR | 11 |
| OH | 10 |
| NC | 9 |
| CT | 8 |
| MA | 8 |
| VA | 7 |
| WI | 7 |
| MD | 6 |
| MO | 6 |
| GA | 6 |
| MN | 5 |
| IL | 5 |
| AZ | 5 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble using the card | 107 |
| Problem getting a card or closing an account | 61 |
| Problem with a purchase or transfer | 50 |
| Unexpected or other fees | 32 |
| Money was not available when promised | 15 |
| Managing an account | 14 |
| Other transaction problem | 14 |
| Fraud or scam | 10 |
| Problem with a purchase shown on your statement | 9 |
| Confusing or missing disclosures | 8 |
| Trouble using your card | 6 |
| Other features, terms, or problems | 5 |
| Advertising | 4 |
| Unauthorized transactions or other transaction problem | 3 |
| Problem with a company's investigation into an existing problem | 3 |
| Wrong amount charged or received | 3 |
| Improper use of your report | 2 |
| Getting a credit card | 2 |
| Problem with a lender or other company charging your account | 2 |
| Problem caused by your funds being low | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 2 | 100% |
| 2023 | 62 | 100% |
| 2024 | 118 | 92.4% |
| 2025 | 120 | 100% |
| 2026 | 59 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Newport Intermediate Inc.
Newport Intermediate Inc.'s 361 logged complaints reach a nationwide footprint - 42 states have at least one filing on record. 55.1% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2022 through 2026-06-26.
Newport Intermediate Inc. answers 97.5% of complaints inside the CFPB's tracked window and closes 85.9% with a written explanation. 13.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Prepaid card" draws the most filings, most often for "Trouble using the card."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Newport Intermediate Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Newport Intermediate Inc. have?
361, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Newport Intermediate Inc. respond to complaints on time?
97.5% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Newport Intermediate Inc.?
"Trouble using the card", filed under the "Prepaid card" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.