2026 data Public-data reference. official source

Newport Intermediate Inc.

240 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

240 consumer complaints filed with the CFPB

This profile shows Newport Intermediate Inc.'s complaint history from CFPB public records. 240 consumers have filed complaints since 2022. The company has a 97.5% timely response rate and has provided relief in 12.1% of cases.

240
Total Complaints
97.5%
Timely Response
0%
Disputed
12.1%
Relief Provided
42
States Active
2022
Since

Total complaints

240

Filed since 2022

Timely response

97.5%

CFPB-tracked response window

Relief rate

12.1%

Closed with monetary or non-monetary relief

Timely response rate 97.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 12.1%
Industry median

Share closed with monetary or non-monetary relief.

Newport Intermediate Inc. complaint mix by product

Total complaints: 240

Newport Intermediate Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 240 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Prepaid card: 161 complaints (67.1%), resolution 12.4% Prepaid card 67.1% Money transfer,: 35 complaints (14.6%), resolution 0.0% Money transfer, 14.6% Credit card: 20 complaints (8.3%), resolution 40.0% Credit card 8.3% Credit card: 9 complaints (3.8%), resolution 11.1% Checking or: 9 complaints (3.8%), resolution 0.0% Credit reporting: 4 complaints (1.7%), resolution 0.0% Credit reporting,: 2 complaints (0.8%), resolution 0.0%
  • Prepaid card 161 67.1% 12% relief
  • Money transfer, 35 14.6% 0% relief
  • Credit card 20 8.3% 40% relief
  • Credit card 9 3.8% 11% relief
  • Checking or 9 3.8% 0% relief
  • Credit reporting 4 1.7% 0% relief
  • Credit reporting, 2 0.8% 0% relief

How Newport Intermediate Inc.'s 240 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Prepaid card 161
Money transfer, virtual currency, or money service 35
Credit card or prepaid card 20
Credit card 9
Checking or savings account 9
Credit reporting or other personal consumer reports 4
Credit reporting, credit repair services, or other personal consumer reports 2

Top States

State Complaints
FL 26
CA 23
TX 16
NJ 12
NY 10
PA 10
OH 9
MI 7
MA 7
OR 7
VA 6
WI 5
MD 5
CT 5
MO 5
SC 4
NC 4
IN 4
GA 3
SD 3

Top Issues

Issue Complaints
Trouble using the card 76
Problem getting a card or closing an account 44
Problem with a purchase or transfer 34
Unexpected or other fees 20
Money was not available when promised 11
Other transaction problem 10
Fraud or scam 7
Managing an account 7
Trouble using your card 5
Advertising 3
Problem with a purchase shown on your statement 3
Improper use of your report 2
Unauthorized transactions or other transaction problem 2
Other features, terms, or problems 2
Problem with a company's investigation into an existing problem 2
Problem with customer service 2
Wrong amount charged or received 2
Fees or interest 1
Credit monitoring or identity theft protection services 1
Advertising and marketing, including promotional offers 1

Yearly Trend

Year Complaints Timely
2022 1 100%
2023 47 100%
2024 76 92.1%
2025 92 100%
2026 24 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Newport Intermediate Inc.

Newport Intermediate Inc. has accumulated 240 consumer complaints in the CFPB public database, with filings active across 42 U.S. states. Of those submissions, 95 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2022, and the most recent logged activity is 2026-03-31, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Newport Intermediate Inc. reports a 97.5% timely-response rate and has closed 87.9% of cases with a written explanation to the consumer. 12.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Prepaid card", and the single most common underlying issue is "Trouble using the card".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Newport Intermediate Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Newport Intermediate Inc. have?

Newport Intermediate Inc. has received 240 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Newport Intermediate Inc. respond to complaints on time?

Newport Intermediate Inc. has a 97.5% timely response rate to CFPB complaints.

What is the most common complaint about Newport Intermediate Inc.?

The most common issue reported against Newport Intermediate Inc. is "Trouble using the card" in the "Prepaid card" product category.

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