CFPB · Narrative-heavy record
Newport Intermediate Inc.
361 CFPB complaints · 55.1% with narratives · top issue Trouble using the card.
Newport Intermediate Inc.: 55.1% of 361 filings include consumer narratives. Timely 97.5% · relief 13.6% · top product Prepaid card. Allegations, not findings.
- Narrative-heavy record
- +2850% filings 2022 to 2026
CFPB relief outcome brief
CCDB company newport-intermediate-inc
13.6% relief · 97.5% timely · 361 filings · Prepaid card
Same-product relief peers
Nearest relief peer: Blackhawk Network Holdings Inc. (23.7% relief)
Newport Intermediate Inc. closes 13.6% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Newport Intermediate Inc.'s 361 filings include narrative text
55.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Newport Intermediate Inc. complaint mix by product
- Prepaid card 232 64.4% – 16% relief
- Money transfer, 57 15.8% – 0% relief
- Credit card 27 7.5% – 37% relief
- Credit card 20 5.6% – 15% relief
- Checking or 18 5.0% – 0% relief
- Credit reporting 4 1.1% – 0% relief
- Credit reporting, 2 0.6% – 0% relief
How Newport Intermediate Inc.'s 361 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Prepaid card | 232 |
| Money transfer, virtual currency, or money service | 57 |
| Credit card or prepaid card | 27 |
| Credit card | 20 |
| Checking or savings account | 18 |
| Credit reporting or other personal consumer reports | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Debt collection | 1 |
Nationwide filing states for Newport Intermediate Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 11.1% of this company's filings
Newport Intermediate Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 59
- +2850% vs 2022
Top States
| State | Complaints |
|---|---|
| CA | 40 |
| FL | 37 |
| TX | 25 |
| NY | 15 |
| NJ | 15 |
| MI | 12 |
| PA | 11 |
| OR | 11 |
| OH | 10 |
| NC | 9 |
| CT | 8 |
| MA | 8 |
| VA | 7 |
| WI | 7 |
| MD | 6 |
| MO | 6 |
| GA | 6 |
| MN | 5 |
| IL | 5 |
| AZ | 5 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble using the card | 107 |
| Problem getting a card or closing an account | 61 |
| Problem with a purchase or transfer | 50 |
| Unexpected or other fees | 32 |
| Money was not available when promised | 15 |
| Managing an account | 14 |
| Other transaction problem | 14 |
| Fraud or scam | 10 |
| Problem with a purchase shown on your statement | 9 |
| Confusing or missing disclosures | 8 |
| Trouble using your card | 6 |
| Other features, terms, or problems | 5 |
| Advertising | 4 |
| Unauthorized transactions or other transaction problem | 3 |
| Problem with a company's investigation into an existing problem | 3 |
| Wrong amount charged or received | 3 |
| Improper use of your report | 2 |
| Getting a credit card | 2 |
| Problem with a lender or other company charging your account | 2 |
| Problem caused by your funds being low | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 2 | 100% |
| 2023 | 62 | 100% |
| 2024 | 118 | 92.4% |
| 2025 | 120 | 100% |
| 2026 | 59 | 100% |
Source: CFPB Consumer Complaint Database
Newport Intermediate Inc.'s narrative-rich complaint ledger
Newport Intermediate Inc.'s 361 logged complaints reach a nationwide footprint - 42 states have at least one filing. 55.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2022 through 2026-06-26.
Newport Intermediate Inc. answers 97.5% of complaints inside the CFPB's tracked window and closes 85.9% with a written explanation. 13.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Prepaid card" draws the most filings, most often for "Trouble using the card."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Newport Intermediate Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Newport Intermediate Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 361.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Newport Intermediate Inc. (97.5% timely; 13.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record