2026 data Public-data reference Official source

Fiserv Finxact Core

3.4K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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3.4K
Total Complaints
99.9%
Timely Response
0%
Disputed
2.3%
Relief Provided
53
States Active
2020
Since

Data updated June 2026

Timely response rate 99.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 2.3%
Industry median

Share closed with monetary or non-monetary relief.

Fiserv Finxact Core complaint mix by product

Total complaints: 3.4K

Fiserv Finxact Core complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 3.4K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Prepaid card: 734 complaints (22.5%), resolution 1.8% Prepaid card 22.5% Debt collection: 592 complaints (18.1%), resolution 2.7% Debt collection 18.1% Credit reporting: 560 complaints (17.2%), resolution 0.0% Credit reporting 17.2% Checking or: 439 complaints (13.4%), resolution 2.3% Checking or 13.4% Credit card: 413 complaints (12.6%), resolution 4.8% Credit card 12.6% Money transfer,: 324 complaints (9.9%), resolution 4.6% Money transfer, 9.9% Credit reporting,: 203 complaints (6.2%), resolution 0.0% Credit reporting, 6.2%
  • Prepaid card 734 22.5% – 2% relief
  • Debt collection 592 18.1% – 3% relief
  • Credit reporting 560 17.2% – 0% relief
  • Checking or 439 13.4% – 2% relief
  • Credit card 413 12.6% – 5% relief
  • Money transfer, 324 9.9% – 5% relief
  • Credit reporting, 203 6.2% – 0% relief

How Fiserv Finxact Core's 3.4K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Prepaid card 734
Debt collection 592
Credit reporting or other personal consumer reports 560
Checking or savings account 439
Credit card or prepaid card 413
Money transfer, virtual currency, or money service 324
Credit reporting, credit repair services, or other personal consumer reports 203
Credit card 80
Debt or credit management 12
Vehicle loan or lease 7
Mortgage 7
Payday loan, title loan, personal loan, or advance loan 3
Payday loan, title loan, or personal loan 1

Top States

State Complaints
CA 952
TX 281
FL 239
GA 169
NJ 163
NY 158
PA 104
OH 77
MA 71
IL 66
MD 65
TN 65
VA 59
NC 58
MI 58
WA 50
AZ 50
MO 45
WI 42
MN 39

Top Issues

Issue Complaints
Attempts to collect debt not owed 425
Problem with a purchase or transfer 420
Incorrect information on your report 382
Managing an account 277
Problem getting a card or closing an account 265
Trouble using the card 223
Unexpected or other fees 171
Unable to get your credit report or credit score 106
Problem with fraud alerts or security freezes 104
Improper use of your report 101
Problem with a lender or other company charging your account 97
Other transaction problem 80
Written notification about debt 68
Money was not available when promised 63
Problem with a purchase shown on your statement 59
Fraud or scam 50
Closing an account 40
False statements or representation 36
Took or threatened to take negative or legal action 32
Other features, terms, or problems 31

Yearly Trend

Year Complaints Timely
2020 260 100%
2021 374 99.7%
2022 317 100%
2023 395 100%
2024 719 99.9%
2025 881 100%
2026 429 99.8%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Fiserv Finxact Core

Fiserv Finxact Core's 3,375 logged complaints reach a nationwide footprint - 53 states have at least one filing on record. 46.7% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2020 through 2026-06-25.

Fiserv Finxact Core answers 99.9% of complaints inside the CFPB's tracked window and closes 96.7% with a written explanation. 2.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Prepaid card" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Fiserv Finxact Core.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Fiserv Finxact Core have?

3,375, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Fiserv Finxact Core respond to complaints on time?

99.9% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Fiserv Finxact Core?

"Attempts to collect debt not owed", filed under the "Prepaid card" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.