CFPB · Lighter filing volume
Freedom Financial Network
1.1K CFPB complaints (light-volume third) · 46 states · top issue Incorrect information on your report.
Freedom Financial Network is in the light-volume third with 1.1K CFPB complaints (ranks #322 of 342). Timely 96.5% · relief 7.4% · top product Credit reporting, credit repair services, or other personal consumer reports. Allegations, not findings.
- Volume rank #322 of 342
- Lighter filing volume
- +37.1% filings 2019 to 2026
CFPB relief outcome brief
CCDB company freedom-financial-network
7.4% relief · 96.5% timely · 1.1K filings · Credit reporting, credit repair services, or other personal consumer reports
Same-product relief peers
Nearest relief peer: Uber Technologies Inc. (7.4% relief)
Freedom Financial Network closes 7.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Freedom Financial Network's 1.1K filings include narrative text
48.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Freedom Financial Network complaint mix by product
- Credit reporting, 231 21.9% – 6% relief
- Debt collection 226 21.4% – 5% relief
- Debt or 212 20.1% – 19% relief
- Credit reporting 200 19.0% – 0% relief
- Money transfer, 71 6.7% – 11% relief
- Payday loan, 65 6.2% – 2% relief
- Payday loan, 49 4.6% – 4% relief
Lighter-volume mix: how Freedom Financial Network's 1.1K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting, credit repair services, or other personal consumer reports | 231 |
| Debt collection | 226 |
| Debt or credit management | 212 |
| Credit reporting or other personal consumer reports | 200 |
| Money transfer, virtual currency, or money service | 71 |
| Payday loan, title loan, personal loan, or advance loan | 65 |
| Payday loan, title loan, or personal loan | 49 |
| Mortgage | 15 |
| Credit card or prepaid card | 10 |
| Checking or savings account | 2 |
| Student loan | 1 |
| Credit card | 1 |
Nationwide filing states for Freedom Financial Network
Top states by attributed volume, lighter-filing company
- Leading state
- CA
- 16.2% of this company's filings
Freedom Financial Network rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 133
- +37.1% vs 2019
Top States
| State | Complaints |
|---|---|
| CA | 175 |
| FL | 117 |
| NY | 100 |
| TX | 93 |
| PA | 43 |
| NC | 41 |
| MD | 40 |
| GA | 39 |
| AZ | 29 |
| MA | 26 |
| NJ | 26 |
| VA | 25 |
| AL | 23 |
| MI | 22 |
| OH | 22 |
| MO | 21 |
| LA | 19 |
| IN | 19 |
| TN | 19 |
| IL | 16 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 159 |
| Confusing or misleading advertising or marketing | 104 |
| Didn't provide services promised | 82 |
| Improper use of your report | 70 |
| Fraud or scam | 65 |
| False statements or representation | 59 |
| Attempts to collect debt not owed | 58 |
| Took or threatened to take negative or legal action | 54 |
| Problem with a company's investigation into an existing problem | 47 |
| Problem with customer service | 45 |
| Unexpected or other fees | 37 |
| Charged upfront or unexpected fees | 36 |
| Confusing or missing disclosures | 35 |
| Excessive fees | 29 |
| Written notification about debt | 29 |
| Getting the loan | 21 |
| Communication tactics | 21 |
| Problem when making payments | 19 |
| Unauthorized withdrawals or charges | 16 |
| Charged fees or interest you didn't expect | 15 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 97 | 91.8% |
| 2020 | 105 | 81.9% |
| 2021 | 91 | 95.6% |
| 2022 | 120 | 98.3% |
| 2023 | 106 | 98.1% |
| 2024 | 177 | 98.9% |
| 2025 | 254 | 99.6% |
| 2026 | 133 | 100% |
Source: CFPB Consumer Complaint Database
Freedom Financial Network in the light-volume third
Freedom Financial Network's 1,083 logged complaints reach a nationwide footprint - 46 states have at least one filing. 48.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2026-06-25. Volume lands in the lightest third of the indexed company corpus (#322 of 342).
Freedom Financial Network answers 96.5% of complaints inside the CFPB's tracked window and closes 90.1% with a written explanation. 7.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting, credit repair services, or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Freedom Financial Network.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Freedom Financial Network: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.1K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 96.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Freedom Financial Network (#322 of 342; 96.5% timely; 7.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter filing volume