CFPB · Heavy filing volume
Chime Financial Inc
25.3K CFPB complaints (heavy-volume third) · 53 states · top issue Managing an account.
Chime Financial Inc is in the heavy-volume third with 25.3K CFPB complaints (ranks #33 of 342). Timely 99.9% · relief 7.9% · top product Checking or savings account. Allegations, not findings.
- Volume rank #33 of 342
- Heavy filing volume
- +1316.6% filings 2020 to 2026
CFPB relief outcome brief
CCDB company chime-financial-inc
7.9% relief · 99.9% timely · 25.3K filings · Checking or savings account
Same-product relief peers
Nearest relief peer: Wafd Bank (7.9% relief)
Chime Financial Inc closes 7.9% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Chime Financial Inc's 25.3K filings include narrative text
59.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Chime Financial Inc complaint mix by product
- Checking or 17K 69.8% – 8% relief
- Money transfer, 3K 14.0% – 5% relief
- Credit card 2K 6.7% – 11% relief
- Credit card 966 3.9% – 4% relief
- Credit reporting 830 3.3% – 12% relief
- Prepaid card 415 1.7% – 9% relief
- Debt collection 192 0.8% – 8% relief
Heavy-volume mix: how Chime Financial Inc's 25.3K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 17.4K |
| Money transfer, virtual currency, or money service | 3.5K |
| Credit card | 1.7K |
| Credit card or prepaid card | 966 |
| Credit reporting or other personal consumer reports | 830 |
| Prepaid card | 415 |
| Debt collection | 192 |
| Credit reporting, credit repair services, or other personal consumer reports | 138 |
| Payday loan, title loan, personal loan, or advance loan | 123 |
| Debt or credit management | 47 |
| Payday loan, title loan, or personal loan | 3 |
| Student loan | 2 |
| Mortgage | 2 |
| Vehicle loan or lease | 1 |
Nationwide filing states for Chime Financial Inc
Top states by attributed volume, heavy-filing company
- Leading state
- CA
- 9.4% of this company's filings
Chime Financial Inc rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 5.6K
- +1316.6% vs 2020
Top States
| State | Complaints |
|---|---|
| CA | 2.4K |
| TX | 2.2K |
| FL | 1.8K |
| GA | 1.5K |
| NY | 1.4K |
| IL | 1.1K |
| PA | 1.1K |
| OH | 1.0K |
| NC | 910 |
| MI | 909 |
| VA | 623 |
| TN | 613 |
| NJ | 606 |
| AL | 573 |
| IN | 566 |
| MO | 526 |
| AZ | 520 |
| SC | 511 |
| MD | 483 |
| LA | 453 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 9.4K |
| Problem with a lender or other company charging your account | 3.9K |
| Closing an account | 2.5K |
| Fraud or scam | 1.3K |
| Problem with a purchase shown on your statement | 1.3K |
| Opening an account | 1.1K |
| Other transaction problem | 853 |
| Unauthorized transactions or other transaction problem | 782 |
| Incorrect information on your report | 641 |
| Problem caused by your funds being low | 485 |
| Getting a credit card | 449 |
| Problem with a purchase or transfer | 355 |
| Other features, terms, or problems | 205 |
| Problem with a company's investigation into an existing problem | 199 |
| Closing your account | 193 |
| Unexpected or other fees | 154 |
| Improper use of your report | 137 |
| Managing, opening, or closing your mobile wallet account | 132 |
| Problem getting a card or closing an account | 119 |
| Trouble accessing funds in your mobile or digital wallet | 107 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 397 | 98.7% |
| 2021 | 1.4K | 98.5% |
| 2022 | 2.2K | 99.7% |
| 2023 | 3.4K | 100% |
| 2024 | 3.9K | 100% |
| 2025 | 8.4K | 100% |
| 2026 | 5.6K | 100% |
Source: CFPB Consumer Complaint Database
Chime Financial Inc in the heavy-volume third
Chime Financial Inc's 25,331 logged complaints reach a nationwide footprint - 53 states have at least one filing. 59.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2020 through 2026-06-26. Volume lands in the heaviest third of the indexed company corpus (#33 of 342).
Chime Financial Inc answers 99.9% of complaints inside the CFPB's tracked window and closes 86.4% with a written explanation. 7.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Chime Financial Inc.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Chime Financial Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 25.3K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.9%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Chime Financial Inc (#33 of 342; 99.9% timely; 7.9% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Heavy filing volume