CFPB · Slower timely-response band
Incomm Holdings Inc.
3.3K CFPB complaints · 77.8% timely (slow band) · top issue Trouble using the card.
Incomm Holdings Inc. answers 77.8% on time (lower third) across 3.3K filings. Relief 0.4% · top product Prepaid card. Allegations, not findings.
- Volume rank #155 of 342
- Slower timely-response band
- +2790% filings 2015 to 2026
CFPB relief outcome brief
CCDB company incomm-holdings-inc
0.4% relief · 77.8% timely · 3.3K filings · Prepaid card
Same-product relief peers
Nearest relief peer: Payactiv, Inc. (0% relief)
Incomm Holdings Inc. closes 0.4% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Incomm Holdings Inc.'s 3.3K filings include narrative text
61.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Incomm Holdings Inc. complaint mix by product
- Prepaid card 2K 64.6% – 0% relief
- Credit card 1K 31.9% – 1% relief
- Credit card 65 2.0% – 0% relief
- Money transfer, 26 0.8% – 4% relief
- Checking or 22 0.7% – 0% relief
- Credit reporting, 2 0.1% – 0% relief
- Payday loan, 1 0.0% – 0% relief
How Incomm Holdings Inc.'s 3.3K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Prepaid card | 2.1K |
| Credit card or prepaid card | 1.1K |
| Credit card | 65 |
| Money transfer, virtual currency, or money service | 26 |
| Checking or savings account | 22 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Payday loan, title loan, or personal loan | 1 |
| Credit reporting or other personal consumer reports | 1 |
| Debt or credit management | 1 |
| Bank account or service | 1 |
Nationwide filing states for Incomm Holdings Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 18% of this company's filings
Incomm Holdings Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 289
- +2790% vs 2015
Top States
| State | Complaints |
|---|---|
| CA | 598 |
| TX | 252 |
| FL | 242 |
| NY | 237 |
| NJ | 151 |
| IL | 121 |
| MA | 112 |
| PA | 107 |
| VA | 105 |
| OH | 103 |
| NC | 81 |
| MD | 78 |
| AZ | 68 |
| GA | 67 |
| WA | 67 |
| MI | 59 |
| CT | 53 |
| CO | 51 |
| IN | 50 |
| TN | 48 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble using the card | 1.8K |
| Problem with a purchase or transfer | 695 |
| Problem getting a card or closing an account | 324 |
| Unexpected or other fees | 250 |
| Trouble using your card | 63 |
| Problem with a purchase shown on your statement | 44 |
| Fraud or scam | 28 |
| Unauthorized transactions/trans. issues | 23 |
| Managing an account | 15 |
| Advertising | 14 |
| Other features, terms, or problems | 14 |
| Managing, opening, or closing account | 13 |
| Getting a credit card | 12 |
| Unauthorized transactions or other transaction problem | 5 |
| Problem with a lender or other company charging your account | 5 |
| Adding money | 5 |
| Other transaction problem | 3 |
| Managing, opening, or closing your mobile wallet account | 3 |
| Wrong amount charged or received | 2 |
| Advertising, marketing or disclosures | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 10 | 0% |
| 2016 | 40 | 97.5% |
| 2017 | 37 | 94.6% |
| 2018 | 18 | 83.3% |
| 2019 | 57 | 89.5% |
| 2020 | 85 | 85.9% |
| 2021 | 133 | 73.7% |
| 2022 | 394 | 90.6% |
| 2023 | 675 | 93.9% |
| 2024 | 1.0K | 66.5% |
| 2025 | 586 | 62.3% |
| 2026 | 289 | 87.5% |
Source: CFPB Consumer Complaint Database
Incomm Holdings Inc. in the slower-timely third
Incomm Holdings Inc.'s 3,328 logged complaints reach a nationwide footprint - 54 states have at least one filing. 61.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-06-25. Timely response 77.8% sits in the lower third of the corpus.
Incomm Holdings Inc. answers 77.8% of complaints inside the CFPB's tracked window (timely band: slow) and closes 0.4% with relief; 99.2% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Prepaid card" · top issue "Trouble using the card."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Incomm Holdings Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Incomm Holdings Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 3.3K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 77.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Incomm Holdings Inc. (#155 of 342; 77.8% timely; 0.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Slower timely-response band