Incomm Holdings Inc.
3.3K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Incomm Holdings Inc. complaint mix by product
- Prepaid card 2K 64.6% – 0% relief
- Credit card 1K 31.9% – 1% relief
- Credit card 65 2.0% – 0% relief
- Money transfer, 26 0.8% – 4% relief
- Checking or 22 0.7% – 0% relief
- Credit reporting, 2 0.1% – 0% relief
- Payday loan, 1 0.0% – 0% relief
How Incomm Holdings Inc.'s 3.3K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Prepaid card | 2.1K |
| Credit card or prepaid card | 1.1K |
| Credit card | 65 |
| Money transfer, virtual currency, or money service | 26 |
| Checking or savings account | 22 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| Payday loan, title loan, or personal loan | 1 |
| Credit reporting or other personal consumer reports | 1 |
| Debt or credit management | 1 |
| Bank account or service | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 598 |
| TX | 252 |
| FL | 242 |
| NY | 237 |
| NJ | 151 |
| IL | 121 |
| MA | 112 |
| PA | 107 |
| VA | 105 |
| OH | 103 |
| NC | 81 |
| MD | 78 |
| AZ | 68 |
| GA | 67 |
| WA | 67 |
| MI | 59 |
| CT | 53 |
| CO | 51 |
| IN | 50 |
| TN | 48 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble using the card | 1.8K |
| Problem with a purchase or transfer | 695 |
| Problem getting a card or closing an account | 324 |
| Unexpected or other fees | 250 |
| Trouble using your card | 63 |
| Problem with a purchase shown on your statement | 44 |
| Fraud or scam | 28 |
| Unauthorized transactions/trans. issues | 23 |
| Managing an account | 15 |
| Advertising | 14 |
| Other features, terms, or problems | 14 |
| Managing, opening, or closing account | 13 |
| Getting a credit card | 12 |
| Unauthorized transactions or other transaction problem | 5 |
| Problem with a lender or other company charging your account | 5 |
| Adding money | 5 |
| Other transaction problem | 3 |
| Managing, opening, or closing your mobile wallet account | 3 |
| Wrong amount charged or received | 2 |
| Advertising, marketing or disclosures | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 10 | 0% |
| 2016 | 40 | 97.5% |
| 2017 | 37 | 94.6% |
| 2018 | 18 | 83.3% |
| 2019 | 57 | 89.5% |
| 2020 | 85 | 85.9% |
| 2021 | 133 | 73.7% |
| 2022 | 394 | 90.6% |
| 2023 | 675 | 93.9% |
| 2024 | 1.0K | 66.5% |
| 2025 | 586 | 62.3% |
| 2026 | 289 | 87.5% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Incomm Holdings Inc.
Incomm Holdings Inc.'s 3,328 logged complaints reach a nationwide footprint - 54 states have at least one filing on record. 61.2% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2015 through 2026-06-25.
Incomm Holdings Inc. answers 77.8% of complaints inside the CFPB's tracked window and closes 99.2% with a written explanation. 0.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Prepaid card" draws the most filings, most often for "Trouble using the card."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Incomm Holdings Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Incomm Holdings Inc. have?
3,328, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Incomm Holdings Inc. respond to complaints on time?
77.8% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Incomm Holdings Inc.?
"Trouble using the card", filed under the "Prepaid card" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.