2026 data Public-data reference Official source

CARD Corporation

401 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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401
Total Complaints
93.5%
Timely Response
0%
Disputed
18%
Relief Provided
46
States Active
2016
Since

Data updated June 2026

Timely response rate 93.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 18.0%
Industry median

Share closed with monetary or non-monetary relief.

CARD Corporation complaint mix by product

Total complaints: 401

CARD Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 401 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit card: 191 complaints (47.8%), resolution 23.0% Credit card 47.8% Checking or: 125 complaints (31.3%), resolution 16.0% Checking or 31.3% Prepaid card: 58 complaints (14.5%), resolution 5.2% Prepaid card 14.5% Money transfer,: 14 complaints (3.5%), resolution 28.6% Credit card: 9 complaints (2.3%), resolution 0.0% Bank account: 2 complaints (0.5%), resolution 50.0% Credit reporting: 1 complaints (0.3%), resolution 0.0%
  • Credit card 191 47.8% – 23% relief
  • Checking or 125 31.3% – 16% relief
  • Prepaid card 58 14.5% – 5% relief
  • Money transfer, 14 3.5% – 29% relief
  • Credit card 9 2.3% – 0% relief
  • Bank account 2 0.5% – 50% relief
  • Credit reporting 1 0.3% – 0% relief

How CARD Corporation's 401 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit card or prepaid card 191
Checking or savings account 125
Prepaid card 58
Money transfer, virtual currency, or money service 14
Credit card 9
Bank account or service 2
Credit reporting or other personal consumer reports 1
Debt collection 1

Top States

State Complaints
CA 57
TX 34
GA 25
NY 22
PA 22
FL 20
IL 17
OH 16
NJ 12
CO 11
MA 11
NC 11
AZ 11
MN 9
VA 8
KS 8
OK 7
LA 7
MO 7
MI 6

Top Issues

Issue Complaints
Problem with a purchase or transfer 72
Managing an account 63
Problem getting a card or closing an account 50
Unexpected or other fees 42
Problem with a purchase shown on your statement 27
Opening an account 24
Closing an account 21
Trouble using the card 19
Getting a credit card 17
Problem with a lender or other company charging your account 15
Unauthorized transactions/trans. issues 10
Other features, terms, or problems 9
Closing your account 4
Trouble using your card 3
Unauthorized transactions or other transaction problem 3
Managing, opening, or closing your mobile wallet account 2
Confusing or missing disclosures 2
Problem caused by your funds being low 2
Managing, opening, or closing account 2
Fees or interest 2

Yearly Trend

Year Complaints Timely
2016 9 100%
2017 16 100%
2018 17 88.2%
2019 46 76.1%
2020 41 100%
2021 57 98.2%
2022 49 93.9%
2023 45 97.8%
2024 54 100%
2025 55 100%
2026 12 33.3%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About CARD Corporation

CARD Corporation's 401 logged complaints reach a nationwide footprint - 46 states have at least one filing on record. 65.6% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2016 through 2026-06-25.

CARD Corporation answers 93.5% of complaints inside the CFPB's tracked window and closes 79.8% with a written explanation. 18% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit card or prepaid card" draws the most filings, most often for "Problem with a purchase or transfer."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CARD Corporation.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does CARD Corporation have?

401, per the CFPB's public complaint count for this company (see the full breakdown above).

Does CARD Corporation respond to complaints on time?

93.5% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about CARD Corporation?

"Problem with a purchase or transfer", filed under the "Credit card or prepaid card" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.