2026 data Public-data reference. official source

CARD Corporation

347 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

347 consumer complaints filed with the CFPB

This profile shows CARD Corporation's complaint history from CFPB public records. 347 consumers have filed complaints since 2016. The company has a 94.8% timely response rate and has provided relief in 18.2% of cases.

347
Total Complaints
94.8%
Timely Response
0.9%
Disputed
18.2%
Relief Provided
42
States Active
2016
Since

Total complaints

347

Filed since 2016

Timely response

94.8%

CFPB-tracked response window

Relief rate

18.2%

Closed with monetary or non-monetary relief

Timely response rate 94.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 18.2%
Industry median

Share closed with monetary or non-monetary relief.

CARD Corporation complaint mix by product

Total complaints: 347

CARD Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 347 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit card: 170 complaints (49.1%), resolution 23.5% Credit card 49.1% Checking or: 104 complaints (30.1%), resolution 17.3% Checking or 30.1% Prepaid card: 48 complaints (13.9%), resolution 4.2% Prepaid card 13.9% Money transfer,: 12 complaints (3.5%), resolution 16.7% Credit card: 9 complaints (2.6%), resolution 0.0% Bank account: 2 complaints (0.6%), resolution 50.0% Credit reporting: 1 complaints (0.3%), resolution 0.0%
  • Credit card 170 49.1% 24% relief
  • Checking or 104 30.1% 17% relief
  • Prepaid card 48 13.9% 4% relief
  • Money transfer, 12 3.5% 17% relief
  • Credit card 9 2.6% 0% relief
  • Bank account 2 0.6% 50% relief
  • Credit reporting 1 0.3% 0% relief

How CARD Corporation's 347 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit card or prepaid card 170
Checking or savings account 104
Prepaid card 48
Money transfer, virtual currency, or money service 12
Credit card 9
Bank account or service 2
Credit reporting or other personal consumer reports 1
Debt collection 1

Top States

State Complaints
CA 53
GA 22
TX 22
PA 21
FL 19
NY 18
OH 14
IL 13
MA 11
NJ 11
CO 10
MN 9
AZ 9
NC 8
KS 8
VA 7
MO 7
LA 7
MI 6
AR 6

Top Issues

Issue Complaints
Problem with a purchase or transfer 62
Managing an account 55
Problem getting a card or closing an account 43
Unexpected or other fees 38
Problem with a purchase shown on your statement 24
Opening an account 20
Trouble using the card 18
Closing an account 15
Getting a credit card 14
Problem with a lender or other company charging your account 12
Unauthorized transactions/trans. issues 9
Other features, terms, or problems 8
Closing your account 3
Trouble using your card 3
Fees or interest 2
Confusing or misleading advertising or marketing 2
Confusing or missing disclosures 2
Advertising 2
Problem caused by your funds being low 2
Managing, opening, or closing your mobile wallet account 2

Yearly Trend

Year Complaints Timely
2016 9 100%
2017 15 100%
2018 14 85.7%
2019 37 78.4%
2020 38 100%
2021 53 98.1%
2022 44 93.2%
2023 40 97.5%
2024 48 100%
2025 44 100%
2026 5 40%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About CARD Corporation

CARD Corporation has accumulated 347 consumer complaints in the CFPB public database, with filings active across 42 U.S. states. Of those submissions, 210 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2026-03-04, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, CARD Corporation reports a 94.8% timely-response rate and has closed 81% of cases with a written explanation to the consumer. 18.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0.9% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit card or prepaid card", and the single most common underlying issue is "Problem with a purchase or transfer".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CARD Corporation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does CARD Corporation have?

CARD Corporation has received 347 consumer complaints filed with the Consumer Financial Protection Bureau.

Does CARD Corporation respond to complaints on time?

CARD Corporation has a 94.8% timely response rate to CFPB complaints.

What is the most common complaint about CARD Corporation?

The most common issue reported against CARD Corporation is "Problem with a purchase or transfer" in the "Credit card or prepaid card" product category.

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