CFPB · Narrative-heavy record
CARD Corporation
401 CFPB complaints · 65.6% with narratives · top issue Problem with a purchase or transfer.
CARD Corporation: 65.6% of 401 filings include consumer narratives. Timely 93.5% · relief 18% · top product Credit card or prepaid card. Allegations, not findings.
- Narrative-heavy record
- +33.3% filings 2016 to 2026
CFPB relief outcome brief
CCDB company card-corporation
18% relief · 93.5% timely · 401 filings · Credit card or prepaid card
Same-product relief peers
Nearest relief peer: Conduent Incorporated (2.5% relief)
CARD Corporation closes 18% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of CARD Corporation's 401 filings include narrative text
65.6% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
CARD Corporation complaint mix by product
- Credit card 191 47.8% – 23% relief
- Checking or 125 31.3% – 16% relief
- Prepaid card 58 14.5% – 5% relief
- Money transfer, 14 3.5% – 29% relief
- Credit card 9 2.3% – 0% relief
- Bank account 2 0.5% – 50% relief
- Credit reporting 1 0.3% – 0% relief
How CARD Corporation's 401 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit card or prepaid card | 191 |
| Checking or savings account | 125 |
| Prepaid card | 58 |
| Money transfer, virtual currency, or money service | 14 |
| Credit card | 9 |
| Bank account or service | 2 |
| Credit reporting or other personal consumer reports | 1 |
| Debt collection | 1 |
Nationwide filing states for CARD Corporation
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 14.2% of this company's filings
CARD Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 12
- +33.3% vs 2016
Top States
| State | Complaints |
|---|---|
| CA | 57 |
| TX | 34 |
| GA | 25 |
| NY | 22 |
| PA | 22 |
| FL | 20 |
| IL | 17 |
| OH | 16 |
| NJ | 12 |
| CO | 11 |
| MA | 11 |
| NC | 11 |
| AZ | 11 |
| MN | 9 |
| VA | 8 |
| KS | 8 |
| OK | 7 |
| LA | 7 |
| MO | 7 |
| MI | 6 |
Top Issues
| Issue | Complaints |
|---|---|
| Problem with a purchase or transfer | 72 |
| Managing an account | 63 |
| Problem getting a card or closing an account | 50 |
| Unexpected or other fees | 42 |
| Problem with a purchase shown on your statement | 27 |
| Opening an account | 24 |
| Closing an account | 21 |
| Trouble using the card | 19 |
| Getting a credit card | 17 |
| Problem with a lender or other company charging your account | 15 |
| Unauthorized transactions/trans. issues | 10 |
| Other features, terms, or problems | 9 |
| Closing your account | 4 |
| Trouble using your card | 3 |
| Unauthorized transactions or other transaction problem | 3 |
| Managing, opening, or closing your mobile wallet account | 2 |
| Confusing or missing disclosures | 2 |
| Problem caused by your funds being low | 2 |
| Managing, opening, or closing account | 2 |
| Fees or interest | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 9 | 100% |
| 2017 | 16 | 100% |
| 2018 | 17 | 88.2% |
| 2019 | 46 | 76.1% |
| 2020 | 41 | 100% |
| 2021 | 57 | 98.2% |
| 2022 | 49 | 93.9% |
| 2023 | 45 | 97.8% |
| 2024 | 54 | 100% |
| 2025 | 55 | 100% |
| 2026 | 12 | 33.3% |
Source: CFPB Consumer Complaint Database
CARD Corporation's narrative-rich complaint ledger
CARD Corporation's 401 logged complaints reach a nationwide footprint - 46 states have at least one filing. 65.6% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-06-25.
CARD Corporation answers 93.5% of complaints inside the CFPB's tracked window and closes 79.8% with a written explanation. 18% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit card or prepaid card" draws the most filings, most often for "Problem with a purchase or transfer."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about CARD Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for CARD Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 401.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 93.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for CARD Corporation (93.5% timely; 18% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record