Global Tel*Link Corporation
104 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Global Tel*Link Corporation complaint mix by product
- Money transfer, 80 76.9% – 9% relief
- Other financial 7 6.7% – 0% relief
- Prepaid card 6 5.8% – 0% relief
- Checking or 5 4.8% – 40% relief
- Credit card 3 2.9% – 0% relief
- Credit card 2 1.9% – 0% relief
- Bank account 1 1.0% – 0% relief
How Global Tel*Link Corporation's 104 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 80 |
| Other financial service | 7 |
| Prepaid card | 6 |
| Checking or savings account | 5 |
| Credit card or prepaid card | 3 |
| Credit card | 2 |
| Bank account or service | 1 |
Top States
| State | Complaints |
|---|---|
| IL | 14 |
| FL | 11 |
| VA | 10 |
| WV | 9 |
| CA | 8 |
| NC | 5 |
| PA | 4 |
| NJ | 4 |
| DE | 4 |
| OH | 3 |
| WA | 3 |
| NY | 2 |
| SC | 2 |
| TN | 2 |
| NE | 2 |
| TX | 2 |
| GA | 1 |
| IN | 1 |
| MS | 1 |
| MI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Unexpected or other fees | 24 |
| Other transaction problem | 14 |
| Fraud or scam | 10 |
| Unauthorized transactions or other transaction problem | 9 |
| Other service problem | 6 |
| Trouble accessing funds in your mobile or digital wallet | 5 |
| Money was not available when promised | 4 |
| Problem adding money | 4 |
| Problem with customer service | 4 |
| Managing an account | 3 |
| Managing, opening, or closing your mobile wallet account | 3 |
| Problem with a purchase shown on your statement | 3 |
| Unexpected/Other fees | 3 |
| Problem with a lender or other company charging your account | 2 |
| Confusing or missing disclosures | 2 |
| Excessive fees | 2 |
| Trouble using the card | 1 |
| Problem getting a card or closing an account | 1 |
| Lost or stolen money order | 1 |
| Deposits and withdrawals | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 8 | 100% |
| 2017 | 1 | 100% |
| 2019 | 1 | 0% |
| 2020 | 2 | 100% |
| 2021 | 5 | 100% |
| 2022 | 19 | 94.7% |
| 2023 | 4 | 100% |
| 2024 | 8 | 100% |
| 2025 | 30 | 100% |
| 2026 | 26 | 96.2% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Global Tel*Link Corporation
Global Tel*Link Corporation's 104 logged complaints stay concentrated: only 31 states show a filing on record. Only 37.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2016 through 2026-06-17.
Global Tel*Link Corporation answers 97.1% of complaints inside the CFPB's tracked window and closes 91.3% with a written explanation. 8.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Unexpected or other fees."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Global Tel*Link Corporation.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Global Tel*Link Corporation have?
104, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Global Tel*Link Corporation respond to complaints on time?
97.1% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Global Tel*Link Corporation?
"Unexpected or other fees", filed under the "Money transfer, virtual currency, or money service" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.