CFPB · Single-product concentration
Global Tel*Link Corporation
104 CFPB complaints · 76.9% in "Money transfer, virtual currency, or money service" · top issue Unexpected or other fees.
Global Tel*Link Corporation: 76.9% of 104 CFPB complaints sit in "Money transfer, virtual currency, or money service". Timely 97.1% · relief 8.7%. Allegations, not findings.
- Single-product concentration
- +225% filings 2016 to 2026
CFPB relief outcome brief
CCDB company global-tel-link-corporation
8.7% relief · 97.1% timely · 104 filings · Money transfer, virtual currency, or money service
Same-product relief peers
Nearest relief peer: TransferWise Ltd (8.6% relief)
Global Tel*Link Corporation closes 8.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 104 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Global Tel*Link Corporation complaint mix by product
- Money transfer, 80 76.9% – 9% relief
- Other financial 7 6.7% – 0% relief
- Prepaid card 6 5.8% – 0% relief
- Checking or 5 4.8% – 40% relief
- Credit card 3 2.9% – 0% relief
- Credit card 2 1.9% – 0% relief
- Bank account 1 1.0% – 0% relief
How Global Tel*Link Corporation's 104 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 80 |
| Other financial service | 7 |
| Prepaid card | 6 |
| Checking or savings account | 5 |
| Credit card or prepaid card | 3 |
| Credit card | 2 |
| Bank account or service | 1 |
Where Global Tel*Link Corporation complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- IL
- 13.5% of this company's filings
Global Tel*Link Corporation rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 26
- +225% vs 2016
Top States
| State | Complaints |
|---|---|
| IL | 14 |
| FL | 11 |
| VA | 10 |
| WV | 9 |
| CA | 8 |
| NC | 5 |
| PA | 4 |
| NJ | 4 |
| DE | 4 |
| OH | 3 |
| WA | 3 |
| NY | 2 |
| SC | 2 |
| TN | 2 |
| NE | 2 |
| TX | 2 |
| GA | 1 |
| IN | 1 |
| MS | 1 |
| MI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Unexpected or other fees | 24 |
| Other transaction problem | 14 |
| Fraud or scam | 10 |
| Unauthorized transactions or other transaction problem | 9 |
| Other service problem | 6 |
| Trouble accessing funds in your mobile or digital wallet | 5 |
| Money was not available when promised | 4 |
| Problem adding money | 4 |
| Problem with customer service | 4 |
| Managing an account | 3 |
| Managing, opening, or closing your mobile wallet account | 3 |
| Problem with a purchase shown on your statement | 3 |
| Unexpected/Other fees | 3 |
| Problem with a lender or other company charging your account | 2 |
| Confusing or missing disclosures | 2 |
| Excessive fees | 2 |
| Trouble using the card | 1 |
| Problem getting a card or closing an account | 1 |
| Lost or stolen money order | 1 |
| Deposits and withdrawals | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 8 | 100% |
| 2017 | 1 | 100% |
| 2019 | 1 | 0% |
| 2020 | 2 | 100% |
| 2021 | 5 | 100% |
| 2022 | 19 | 94.7% |
| 2023 | 4 | 100% |
| 2024 | 8 | 100% |
| 2025 | 30 | 100% |
| 2026 | 26 | 96.2% |
Source: CFPB Consumer Complaint Database
Global Tel*Link Corporation filings cluster in one product
Global Tel*Link Corporation's 104 logged complaints stay concentrated: only 31 states show a filing. Only 37.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2016 through 2026-06-17.
Global Tel*Link Corporation answers 97.1% of complaints inside the CFPB's tracked window and closes 91.3% with a written explanation. 8.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Unexpected or other fees."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Global Tel*Link Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Global Tel*Link Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 104.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Global Tel*Link Corporation (97.1% timely; 8.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration