Total complaints
228
Filed since 2021
228 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
228 consumer complaints filed with the CFPB
This profile shows Payfare International Inc.'s complaint history from CFPB public records. 228 consumers have filed complaints since 2021. The company has a 100% timely response rate and has provided relief in 0.9% of cases.
Total complaints
228
Filed since 2021
Timely response
100%
CFPB-tracked response window
Relief rate
0.9%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Payfare International Inc.'s 228 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Checking or savings account | 97 |
| Prepaid card | 60 |
| Credit card or prepaid card | 39 |
| Money transfer, virtual currency, or money service | 19 |
| Credit card | 9 |
| Credit reporting or other personal consumer reports | 4 |
| State | Complaints |
|---|---|
| CA | 29 |
| TX | 25 |
| FL | 19 |
| GA | 18 |
| IL | 15 |
| OH | 11 |
| MI | 10 |
| AZ | 9 |
| TN | 8 |
| PA | 7 |
| NY | 6 |
| MA | 6 |
| VA | 6 |
| MD | 6 |
| NC | 6 |
| MN | 4 |
| MO | 4 |
| NJ | 4 |
| WI | 4 |
| WA | 4 |
| Issue | Complaints |
|---|---|
| Managing an account | 62 |
| Problem with a purchase or transfer | 44 |
| Problem with a lender or other company charging your account | 28 |
| Trouble using the card | 24 |
| Unexpected or other fees | 19 |
| Problem with a purchase shown on your statement | 10 |
| Problem getting a card or closing an account | 8 |
| Trouble accessing funds in your mobile or digital wallet | 6 |
| Problem caused by your funds being low | 4 |
| Fraud or scam | 4 |
| Money was not available when promised | 3 |
| Unauthorized transactions or other transaction problem | 3 |
| Improper use of your report | 2 |
| Closing an account | 2 |
| Problem with a company's investigation into an existing issue | 2 |
| Trouble using your card | 2 |
| Confusing or missing disclosures | 1 |
| Problem when making payments | 1 |
| Other transaction problem | 1 |
| Opening an account | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2021 | 1 | 100% |
| 2022 | 20 | 100% |
| 2023 | 76 | 100% |
| 2024 | 91 | 100% |
| 2025 | 32 | 100% |
| 2026 | 8 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Payfare International Inc. has accumulated 228 consumer complaints in the CFPB public database, with filings active across 35 U.S. states. Of those submissions, 150 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2021, and the most recent logged activity is 2026-03-24, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Payfare International Inc. reports a 100% timely-response rate and has closed 99.1% of cases with a written explanation to the consumer. 0.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Checking or savings account", and the single most common underlying issue is "Managing an account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Payfare International Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Payfare International Inc. has received 228 consumer complaints filed with the Consumer Financial Protection Bureau.
Payfare International Inc. has a 100% timely response rate to CFPB complaints.
The most common issue reported against Payfare International Inc. is "Managing an account" in the "Checking or savings account" product category.
Read our methodology — how this data is sourced, computed, and verified.