CFPB · Slower timely-response band

Google Compare Credit Cards Inc.

1.3K CFPB complaints · 87.3% timely (slow band) · top issue Unauthorized transactions or other transaction problem.

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1.3K CFPB complaints

Google Compare Credit Cards Inc. answers 87.3% on time (lower third) across 1.3K filings. Relief 1.1% · top product Money transfer, virtual currency, or money service. Allegations, not findings.

  • Volume rank #296 of 342
  • Slower timely-response band
  • +3166.7% filings 2013 to 2026

CFPB relief outcome brief

CCDB company google-compare-credit-cards-inc

1.1% relief · 87.3% timely · 1.3K filings · Money transfer, virtual currency, or money service

Same-product relief peers

Nearest relief peer: Blockchain.com, Inc. (1% relief)

Google Compare Credit Cards …1.1%Central Research Inc0%Ecmc Group, Inc.3.3%Sezzle Inc.1.1%AR Resources, Inc.0%
Closed-with-relief % among Google Compare Credit Cards Inc. and nearest filing-volume peers

Google Compare Credit Cards Inc. closes 1.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Google Compare Credit Cards Inc.'s 1.3K filings include narrative text

58.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 87.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.1%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Google Compare Credit Cards Inc. complaint mix by product

Total complaints: 1.3K

Google Compare Credit Cards Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.3K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Money transfer,: 592 complaints (51.4%), resolution 0.8% Money transfer, 51.4% Credit card: 178 complaints (15.5%), resolution 1.7% Credit card 15.5% Prepaid card: 115 complaints (10.0%), resolution 1.7% Prepaid card 10.0% Credit card: 88 complaints (7.6%), resolution 0.0% Credit card 7.6% Checking or: 70 complaints (6.1%), resolution 1.4% Checking or 6.1% Money transfers: 58 complaints (5.0%), resolution 1.7% Credit reporting: 51 complaints (4.4%), resolution 0.0%
  • Money transfer, 592 51.4% – 1% relief
  • Credit card 178 15.5% – 2% relief
  • Prepaid card 115 10.0% – 2% relief
  • Credit card 88 7.6% – 0% relief
  • Checking or 70 6.1% – 1% relief
  • Money transfers 58 5.0% – 2% relief
  • Credit reporting 51 4.4% – 0% relief

Lighter-volume mix: how Google Compare Credit Cards Inc.'s 1.3K complaints split across CFPB product categories. Resolution badge = % closed with relief.

Complaints by Product

Product Complaints
Money transfer, virtual currency, or money service 592
Credit card or prepaid card 178
Prepaid card 115
Credit card 88
Checking or savings account 70
Money transfers 58
Credit reporting or other personal consumer reports 51
Credit reporting, credit repair services, or other personal consumer reports 41
Debt collection 35
Bank account or service 25
Payday loan, title loan, or personal loan 8
Payday loan, title loan, personal loan, or advance loan 4
Debt or credit management 3
Consumer Loan 1
Other financial service 1
Mortgage 1

Nationwide filing states for Google Compare Credit Cards Inc.

Top states by attributed volume, lighter-filing company

Nationwide footprint
Leading state
CA
14.6% of this company's filings
CA185TX90FL85NY71GA50PA45WA39IL39

Google Compare Credit Cards Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
98
+3166.7% vs 2013
050100150200250 20132015201720192021202320252026 98

Top States

State Complaints
CA 185
TX 90
FL 85
NY 71
GA 50
PA 45
WA 39
IL 39
NC 32
AZ 32
CO 29
OH 28
NJ 26
MA 26
VA 24
MD 23
MI 22
OR 22
TN 21
IN 21

Top Issues

Issue Complaints
Unauthorized transactions or other transaction problem 180
Fraud or scam 128
Trouble using the card 109
Problem with a purchase shown on your statement 106
Managing, opening, or closing your mobile wallet account 91
Trouble accessing funds in your mobile or digital wallet 54
Problem with a purchase or transfer 49
Other transaction problem 37
Problem with a lender or other company charging your account 32
Other transaction issues 30
Money was not available when promised 27
Unexpected or other fees 26
Improper use of your report 25
Confusing or misleading advertising or marketing 25
Managing an account 23
Confusing or missing disclosures 21
Problem with a company's investigation into an existing issue 19
Problem adding money 19
Other service problem 15
Trouble using your card 14

Yearly Trend

Year Complaints Timely
2013 3 0%
2014 23 30.4%
2015 41 78%
2016 34 88.2%
2017 42 95.2%
2018 51 82.4%
2019 78 87.2%
2020 94 98.9%
2021 135 95.6%
2022 133 90.2%
2023 137 74.5%
2024 164 67.1%
2025 238 100%
2026 98 100%

Source: CFPB Consumer Complaint Database

Google Compare Credit Cards Inc. in the slower-timely third

Google Compare Credit Cards Inc.'s 1,271 logged complaints reach a nationwide footprint - 52 states have at least one filing. 58.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-24. Timely response 87.3% sits in the lower third of the corpus.

Google Compare Credit Cards Inc. answers 87.3% of complaints inside the CFPB's tracked window (timely band: slow) and closes 1.1% with relief; 98.7% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Money transfer, virtual currency, or money service" · top issue "Unauthorized transactions or other transaction problem."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Google Compare Credit Cards Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Google Compare Credit Cards Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest companies by total CFPB complaints. This record: 1.3K.

4 peers

Similar timely response rate

Nearest companies by CFPB 15-day timely-response %. This record: 87.3%.

4 peers

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Google Compare Credit Cards Inc. (#295 of 342; 87.3% timely; 1.1% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Slower timely-response band