Google Compare Credit Cards Inc.
1.3K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Google Compare Credit Cards Inc. complaint mix by product
- Money transfer, 592 51.4% – 1% relief
- Credit card 178 15.5% – 2% relief
- Prepaid card 115 10.0% – 2% relief
- Credit card 88 7.6% – 0% relief
- Checking or 70 6.1% – 1% relief
- Money transfers 58 5.0% – 2% relief
- Credit reporting 51 4.4% – 0% relief
How Google Compare Credit Cards Inc.'s 1.3K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 592 |
| Credit card or prepaid card | 178 |
| Prepaid card | 115 |
| Credit card | 88 |
| Checking or savings account | 70 |
| Money transfers | 58 |
| Credit reporting or other personal consumer reports | 51 |
| Credit reporting, credit repair services, or other personal consumer reports | 41 |
| Debt collection | 35 |
| Bank account or service | 25 |
| Payday loan, title loan, or personal loan | 8 |
| Payday loan, title loan, personal loan, or advance loan | 4 |
| Debt or credit management | 3 |
| Consumer Loan | 1 |
| Other financial service | 1 |
| Mortgage | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 185 |
| TX | 90 |
| FL | 85 |
| NY | 71 |
| GA | 50 |
| PA | 45 |
| WA | 39 |
| IL | 39 |
| NC | 32 |
| AZ | 32 |
| CO | 29 |
| OH | 28 |
| NJ | 26 |
| MA | 26 |
| VA | 24 |
| MD | 23 |
| MI | 22 |
| OR | 22 |
| TN | 21 |
| IN | 21 |
Top Issues
| Issue | Complaints |
|---|---|
| Unauthorized transactions or other transaction problem | 180 |
| Fraud or scam | 128 |
| Trouble using the card | 109 |
| Problem with a purchase shown on your statement | 106 |
| Managing, opening, or closing your mobile wallet account | 91 |
| Trouble accessing funds in your mobile or digital wallet | 54 |
| Problem with a purchase or transfer | 49 |
| Other transaction problem | 37 |
| Problem with a lender or other company charging your account | 32 |
| Other transaction issues | 30 |
| Money was not available when promised | 27 |
| Unexpected or other fees | 26 |
| Improper use of your report | 25 |
| Confusing or misleading advertising or marketing | 25 |
| Managing an account | 23 |
| Confusing or missing disclosures | 21 |
| Problem with a company's investigation into an existing issue | 19 |
| Problem adding money | 19 |
| Other service problem | 15 |
| Trouble using your card | 14 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 0% |
| 2014 | 23 | 30.4% |
| 2015 | 41 | 78% |
| 2016 | 34 | 88.2% |
| 2017 | 42 | 95.2% |
| 2018 | 51 | 82.4% |
| 2019 | 78 | 87.2% |
| 2020 | 94 | 98.9% |
| 2021 | 135 | 95.6% |
| 2022 | 133 | 90.2% |
| 2023 | 137 | 74.5% |
| 2024 | 164 | 67.1% |
| 2025 | 238 | 100% |
| 2026 | 98 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Google Compare Credit Cards Inc.
Google Compare Credit Cards Inc.'s 1,271 logged complaints reach a nationwide footprint - 52 states have at least one filing on record. 58.7% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2026-06-24.
Google Compare Credit Cards Inc. answers 87.3% of complaints inside the CFPB's tracked window and closes 98.7% with a written explanation. 1.1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Unauthorized transactions or other transaction problem."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Google Compare Credit Cards Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Google Compare Credit Cards Inc. have?
1,271, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Google Compare Credit Cards Inc. respond to complaints on time?
87.3% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Google Compare Credit Cards Inc.?
"Unauthorized transactions or other transaction problem", filed under the "Money transfer, virtual currency, or money service" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.