CFPB · Slower timely-response band
Google Compare Credit Cards Inc.
1.3K CFPB complaints · 87.3% timely (slow band) · top issue Unauthorized transactions or other transaction problem.
Google Compare Credit Cards Inc. answers 87.3% on time (lower third) across 1.3K filings. Relief 1.1% · top product Money transfer, virtual currency, or money service. Allegations, not findings.
- Slower timely-response band
- +3166.7% filings 2013 to 2026
CFPB relief outcome brief
CCDB company google-compare-credit-cards-inc
1.1% relief · 87.3% timely · 1.3K filings · Money transfer, virtual currency, or money service
Same-product relief peers
Nearest relief peer: Blockchain.com, Inc. (1% relief)
Google Compare Credit Cards Inc. closes 1.1% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Google Compare Credit Cards Inc. scores strongest on closed with explanation (98/100 percentile-benchmarked) and weakest on relief provided (5/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
5 / 100 percentile-benchmarked
1.1% of complaints closed with relief to the consumer
Timely response
78 / 100 percentile-benchmarked
87.3% of complaints answered inside the CFPB 15-day window
Closed with explanation
98 / 100 percentile-benchmarked
98.7% of complaints closed with an explanation to the consumer
Most of Google Compare Credit Cards Inc.'s 1.3K filings include narrative text
58.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Google Compare Credit Cards Inc. complaint mix by product
- Money transfer, 592 51.4% – 1% relief
- Credit card 178 15.5% – 2% relief
- Prepaid card 115 10.0% – 2% relief
- Credit card 88 7.6% – 0% relief
- Checking or 70 6.1% – 1% relief
- Money transfers 58 5.0% – 2% relief
- Credit reporting 51 4.4% – 0% relief
Lighter-volume mix: how Google Compare Credit Cards Inc.'s 1.3K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 592 |
| Credit card or prepaid card | 178 |
| Prepaid card | 115 |
| Credit card | 88 |
| Checking or savings account | 70 |
| Money transfers | 58 |
| Credit reporting or other personal consumer reports | 51 |
| Credit reporting, credit repair services, or other personal consumer reports | 41 |
| Debt collection | 35 |
| Bank account or service | 25 |
| Payday loan, title loan, or personal loan | 8 |
| Payday loan, title loan, personal loan, or advance loan | 4 |
| Debt or credit management | 3 |
| Consumer Loan | 1 |
| Other financial service | 1 |
| Mortgage | 1 |
Nationwide filing states for Google Compare Credit Cards Inc.
Top states by attributed volume, lighter-filing company
- Leading state
- CA
- 14.6% of this company's filings
Google Compare Credit Cards Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 98
- +3166.7% vs 2013
Volume vs. relief
Where Google Compare Credit Cards Inc. sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Google Compare Credit Cards Inc. files more complaint volume than 13% of them, and closes complaints with relief more often than 41% of them, placing it in the quadrant for lower volume, below-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 1,271 · Closed with relief: 1.1%
Top States
| State | Complaints |
|---|---|
| CA | 185 |
| TX | 90 |
| FL | 85 |
| NY | 71 |
| GA | 50 |
| PA | 45 |
| WA | 39 |
| IL | 39 |
| NC | 32 |
| AZ | 32 |
| CO | 29 |
| OH | 28 |
| NJ | 26 |
| MA | 26 |
| VA | 24 |
| MD | 23 |
| MI | 22 |
| OR | 22 |
| TN | 21 |
| IN | 21 |
Top Issues
| Issue | Complaints |
|---|---|
| Unauthorized transactions or other transaction problem | 180 |
| Fraud or scam | 128 |
| Trouble using the card | 109 |
| Problem with a purchase shown on your statement | 106 |
| Managing, opening, or closing your mobile wallet account | 91 |
| Trouble accessing funds in your mobile or digital wallet | 54 |
| Problem with a purchase or transfer | 49 |
| Other transaction problem | 37 |
| Problem with a lender or other company charging your account | 32 |
| Other transaction issues | 30 |
| Money was not available when promised | 27 |
| Unexpected or other fees | 26 |
| Improper use of your report | 25 |
| Confusing or misleading advertising or marketing | 25 |
| Managing an account | 23 |
| Confusing or missing disclosures | 21 |
| Problem with a company's investigation into an existing issue | 19 |
| Problem adding money | 19 |
| Other service problem | 15 |
| Trouble using your card | 14 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 3 | 0% |
| 2014 | 23 | 30.4% |
| 2015 | 41 | 78% |
| 2016 | 34 | 88.2% |
| 2017 | 42 | 95.2% |
| 2018 | 51 | 82.4% |
| 2019 | 78 | 87.2% |
| 2020 | 94 | 98.9% |
| 2021 | 135 | 95.6% |
| 2022 | 133 | 90.2% |
| 2023 | 137 | 74.5% |
| 2024 | 164 | 67.1% |
| 2025 | 238 | 100% |
| 2026 | 98 | 100% |
Source: CFPB Consumer Complaint Database
Google Compare Credit Cards Inc. in the slower-timely third
Google Compare Credit Cards Inc.'s 1,271 logged complaints reach a nationwide footprint - 52 states have at least one filing. 58.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-24. Timely response 87.3% sits in the lower third of the corpus.
Google Compare Credit Cards Inc. answers 87.3% of complaints inside the CFPB's tracked window (timely band: slow) and closes 1.1% with relief; 98.7% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Money transfer, virtual currency, or money service" · top issue "Unauthorized transactions or other transaction problem."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Google Compare Credit Cards Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Google Compare Credit Cards Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.3K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 87.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Google Compare Credit Cards Inc. (#295 of 342; 87.3% timely; 1.1% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Slower timely-response band