2026 data Public-data reference. official source

Google Compare Credit Cards Inc.

920 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

920 consumer complaints filed with the CFPB

This profile shows Google Compare Credit Cards Inc.'s complaint history from CFPB public records. 920 consumers have filed complaints since 2013. The company has a 86% timely response rate and has provided relief in 1% of cases.

920
Total Complaints
86%
Timely Response
3.4%
Disputed
1%
Relief Provided
51
States Active
2013
Since

Total complaints

920

Filed since 2013

Timely response

86%

CFPB-tracked response window

Relief rate

1%

Closed with monetary or non-monetary relief

Timely response rate 86.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.0%
Industry median

Share closed with monetary or non-monetary relief.

Google Compare Credit Cards Inc. complaint mix by product

Total complaints: 920

Google Compare Credit Cards Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 920 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Money transfer,: 426 complaints (51.6%), resolution 0.5% Money transfer, 51.6% Credit card: 125 complaints (15.2%), resolution 2.4% Credit card 15.2% Prepaid card: 89 complaints (10.8%), resolution 2.2% Prepaid card 10.8% Checking or: 53 complaints (6.4%), resolution 0.0% Checking or 6.4% Money transfers: 49 complaints (5.9%), resolution 0.0% Credit card: 46 complaints (5.6%), resolution 0.0% Credit reporting: 37 complaints (4.5%), resolution 0.0%
  • Money transfer, 426 51.6% 1% relief
  • Credit card 125 15.2% 2% relief
  • Prepaid card 89 10.8% 2% relief
  • Checking or 53 6.4% 0% relief
  • Money transfers 49 5.9% 0% relief
  • Credit card 46 5.6% 0% relief
  • Credit reporting 37 4.5% 0% relief

How Google Compare Credit Cards Inc.'s 920 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Money transfer, virtual currency, or money service 426
Credit card or prepaid card 125
Prepaid card 89
Checking or savings account 53
Money transfers 49
Credit card 46
Credit reporting or other personal consumer reports 37
Credit reporting, credit repair services, or other personal consumer reports 35
Bank account or service 23
Debt collection 23
Payday loan, title loan, or personal loan 6
Payday loan, title loan, personal loan, or advance loan 3
Debt or credit management 2
Mortgage 1
Consumer Loan 1
Other financial service 1

Top States

State Complaints
CA 116
FL 56
TX 54
NY 49
GA 40
PA 34
WA 31
IL 29
NC 28
AZ 24
OH 24
CO 22
NJ 20
TN 19
MA 18
MI 18
OR 17
NV 16
IN 15
VA 15

Top Issues

Issue Complaints
Unauthorized transactions or other transaction problem 125
Fraud or scam 98
Trouble using the card 80
Managing, opening, or closing your mobile wallet account 62
Problem with a purchase shown on your statement 60
Problem with a purchase or transfer 38
Trouble accessing funds in your mobile or digital wallet 38
Other transaction problem 28
Other transaction issues 24
Money was not available when promised 23
Problem with a lender or other company charging your account 22
Improper use of your report 21
Unexpected or other fees 20
Managing an account 18
Confusing or misleading advertising or marketing 17
Problem adding money 15
Other service problem 14
Confusing or missing disclosures 13
Problem with a company's investigation into an existing issue 12
Problem getting a card or closing an account 10

Yearly Trend

Year Complaints Timely
2013 3 0%
2014 23 30.4%
2015 34 82.4%
2016 25 84%
2017 31 96.8%
2018 37 81.1%
2019 55 90.9%
2020 77 98.7%
2021 98 94.9%
2022 96 90.6%
2023 102 73.5%
2024 127 64.6%
2025 163 100%
2026 49 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Google Compare Credit Cards Inc.

Google Compare Credit Cards Inc. has accumulated 920 consumer complaints in the CFPB public database, with filings active across 51 U.S. states. Of those submissions, 417 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-04-08, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Google Compare Credit Cards Inc. reports a 86% timely-response rate and has closed 98.8% of cases with a written explanation to the consumer. 1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3.4% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Money transfer, virtual currency, or money service", and the single most common underlying issue is "Unauthorized transactions or other transaction problem".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Google Compare Credit Cards Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Google Compare Credit Cards Inc. have?

Google Compare Credit Cards Inc. has received 920 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Google Compare Credit Cards Inc. respond to complaints on time?

Google Compare Credit Cards Inc. has a 86% timely response rate to CFPB complaints.

What is the most common complaint about Google Compare Credit Cards Inc.?

The most common issue reported against Google Compare Credit Cards Inc. is "Unauthorized transactions or other transaction problem" in the "Money transfer, virtual currency, or money service" product category.

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