CFPB · Heavy issue volume

Opening an account

34.8K CFPB complaints (heavy-volume third) · 349 companies · top product Checking or savings account.

34.8K CFPB complaints

"Opening an account" is in the heavy-volume third with 34.8K CFPB complaints (ranks #32 of 178) across 349 companies. Top product Checking or savings account. Allegations, not findings.

  • Volume rank #32 of 178
  • Bank of America 12.4% of filings
  • Data updated June 2026
  • Heavy issue volume
34.8K
Total Complaints
349
Companies
Checking or savings account
Top Product

Companies filing under "Opening an account"

# Company Complaints
1 Bank of America, National Association 4.3K
2 Wells Fargo & Company 3.7K
3 JPMorgan Chase & Co. 3.1K
4 Citibank, N.a. 2.5K
5 Fidelity National Information Services, Inc. (FNIS) 1.4K
6 U.S. Bancorp 1.4K
7 Capital One Financial Corporation 1.3K
8 Early Warning Services, LLC 1.2K
9 TD Bank Us Holding Company 1.2K
10 Chime Financial Inc 1.1K
11 Truist Financial Corporation 960
12 Navy Federal Credit Union 920
13 PNC Bank N.A. 752
14 Citizens Financial Group, Inc. 712
15 BMO Bank National Association 528
16 HSBC North America Holdings Inc. 424
17 Block, Inc. 379
18 Keycorp 379
19 Ally Financial Inc. 368
20 Huntington National Bank, the 342
21 Goldman Sachs Bank USA 338
22 Fifth Third Financial Corporation 322
23 United Services Automobile Association 309
24 Regions Financial Corporation 304
25 Netspend Corporation 283
26 M&T Bank Corporation 274
27 American Express Company 249
28 Discover Bank 233
29 Bbva Financial Corporation 222
30 Sofi Technologies, Inc. 194
31 Experian Information Solutions Inc. 194
32 Transunion Intermediate Holdings, Inc. 175
33 Pentagon Federal Credit Union 167
34 Equifax, Inc. 161
35 First Citizens Bancshares, Inc. 145
36 Morgan Stanley & Co. LLC 134
37 Cullen/Frost Bankers, Inc. 127
38 Suntrust Banks, Inc. 124
39 Santander Bank, National Association 120
40 Charles Schwab Corporation, the 116
41 Axos Financial, Inc. 116
42 Santander Holdings USA, Inc. 108
43 Synchrony Financial 104
44 MoneyLion Inc. 101
45 First Technology Federal Credit Union 99
46 Comerica 88
47 Bank of the West 84
48 Paypal Holdings, Inc 83
49 Midfirst Bank 83
50 First National Bank of Omaha 76

Source: CFPB Consumer Complaint Database

"Opening an account" in the heavy-volume third

"Opening an account" appears across 349 distinct companies in the CFPB public record, a wide respondent spread for this allegation label. Volume lands in the heaviest third of indexed issue categories (#32 of 178). No single company exceeds 12.4% of these filings.

The most common product category where "Opening an account" is raised is "Checking or savings account". Use company profiles to see relief and timely-response rates on the firms named most often. Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Opening an account" (#32 of 178; 349 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Heavy issue volume