CFPB · Lighter filing volume
Charles Schwab Corporation, the
1.4K CFPB complaints (light-volume third) · 50 states · top issue Managing an account.
Charles Schwab Corporation, the is in the light-volume third with 1.4K CFPB complaints (ranks #284 of 342). Timely 99.2% · relief 8.4% · top product Checking or savings account. Allegations, not findings.
- Volume rank #284 of 342
- Lighter filing volume
- +19400% filings 2011 to 2026
CFPB relief outcome brief
CCDB company charles-schwab-corporation-the
8.4% relief · 99.2% timely · 1.4K filings · Checking or savings account
Same-product relief peers
Nearest relief peer: Cibc Bancorp USA Inc. (8.6% relief)
Charles Schwab Corporation, the closes 8.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Charles Schwab Corporation, the's 1.4K filings include narrative text
45.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Charles Schwab Corporation, the complaint mix by product
- Checking or 1K 75.1% – 9% relief
- Money transfer, 112 8.4% – 5% relief
- Bank account 94 7.0% – 7% relief
- Credit reporting, 63 4.7% – 6% relief
- Mortgage 31 2.3% – 26% relief
- Credit card 20 1.5% – 5% relief
- Credit card 13 1.0% – 15% relief
Lighter-volume mix: how Charles Schwab Corporation, the's 1.4K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 1.0K |
| Money transfer, virtual currency, or money service | 112 |
| Bank account or service | 94 |
| Credit reporting, credit repair services, or other personal consumer reports | 63 |
| Mortgage | 31 |
| Credit card | 20 |
| Credit card or prepaid card | 13 |
| Debt collection | 11 |
| Credit reporting or other personal consumer reports | 10 |
| Payday loan, title loan, or personal loan | 3 |
| Money transfers | 3 |
| Debt or credit management | 1 |
| Vehicle loan or lease | 1 |
Nationwide filing states for Charles Schwab Corporation, the
Top states by attributed volume, lighter-filing company
- Leading state
- CA
- 20.6% of this company's filings
Charles Schwab Corporation, the rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 195
- +19400% vs 2011
Top States
| State | Complaints |
|---|---|
| CA | 281 |
| NY | 125 |
| FL | 108 |
| TX | 103 |
| VA | 57 |
| IL | 53 |
| GA | 52 |
| NJ | 51 |
| NC | 43 |
| WA | 41 |
| OH | 32 |
| NV | 32 |
| AZ | 29 |
| PA | 28 |
| MA | 28 |
| MI | 24 |
| CO | 24 |
| TN | 23 |
| MD | 17 |
| WI | 17 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 602 |
| Closing an account | 150 |
| Opening an account | 116 |
| Problem with a lender or other company charging your account | 103 |
| Fraud or scam | 54 |
| Account opening, closing, or management | 52 |
| Improper use of your report | 47 |
| Other transaction problem | 28 |
| Problem caused by your funds being low | 24 |
| Incorrect information on your report | 23 |
| Deposits and withdrawals | 21 |
| Problem with a purchase shown on your statement | 17 |
| Using a debit or ATM card | 10 |
| Loan modification,collection,foreclosure | 10 |
| Money was not available when promised | 8 |
| Getting a credit card | 8 |
| Making/receiving payments, sending money | 7 |
| Attempts to collect debt not owed | 5 |
| Other service problem | 5 |
| Application, originator, mortgage broker | 5 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 1 | 100% |
| 2012 | 15 | 100% |
| 2013 | 13 | 100% |
| 2014 | 21 | 100% |
| 2015 | 16 | 100% |
| 2016 | 43 | 100% |
| 2017 | 44 | 100% |
| 2018 | 70 | 100% |
| 2019 | 63 | 100% |
| 2020 | 77 | 96.1% |
| 2021 | 130 | 98.5% |
| 2022 | 124 | 100% |
| 2023 | 114 | 99.1% |
| 2024 | 185 | 98.4% |
| 2025 | 256 | 99.6% |
| 2026 | 195 | 99.5% |
Source: CFPB Consumer Complaint Database
Charles Schwab Corporation, the in the light-volume third
Charles Schwab Corporation, the's 1,367 logged complaints reach a nationwide footprint - 50 states have at least one filing. 45.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2011 through 2026-06-26. Volume lands in the lightest third of the indexed company corpus (#284 of 342).
Charles Schwab Corporation, the answers 99.2% of complaints inside the CFPB's tracked window and closes 89.2% with a written explanation. 8.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Charles Schwab Corporation, the.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Charles Schwab Corporation, the: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.4K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Charles Schwab Corporation, the (#284 of 342; 99.2% timely; 8.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter filing volume