2026 data Public-data reference Official source

Charles Schwab Corporation, the

1.4K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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1.4K
Total Complaints
99.2%
Timely Response
0%
Disputed
8.4%
Relief Provided
50
States Active
2011
Since

Data updated June 2026

Timely response rate 99.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 8.4%
Industry median

Share closed with monetary or non-monetary relief.

Charles Schwab Corporation, the complaint mix by product

Total complaints: 1.4K

Charles Schwab Corporation, the complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.4K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 1,005 complaints (75.1%), resolution 8.6% Checking or 75.1% Money transfer,: 112 complaints (8.4%), resolution 4.5% Money transfer, 8.4% Bank account: 94 complaints (7.0%), resolution 7.4% Bank account 7.0% Credit reporting,: 63 complaints (4.7%), resolution 6.3% Mortgage: 31 complaints (2.3%), resolution 25.8% Credit card: 20 complaints (1.5%), resolution 5.0% Credit card: 13 complaints (1.0%), resolution 15.4%
  • Checking or 1K 75.1% – 9% relief
  • Money transfer, 112 8.4% – 5% relief
  • Bank account 94 7.0% – 7% relief
  • Credit reporting, 63 4.7% – 6% relief
  • Mortgage 31 2.3% – 26% relief
  • Credit card 20 1.5% – 5% relief
  • Credit card 13 1.0% – 15% relief

How Charles Schwab Corporation, the's 1.4K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 1.0K
Money transfer, virtual currency, or money service 112
Bank account or service 94
Credit reporting, credit repair services, or other personal consumer reports 63
Mortgage 31
Credit card 20
Credit card or prepaid card 13
Debt collection 11
Credit reporting or other personal consumer reports 10
Payday loan, title loan, or personal loan 3
Money transfers 3
Debt or credit management 1
Vehicle loan or lease 1

Top States

State Complaints
CA 281
NY 125
FL 108
TX 103
VA 57
IL 53
GA 52
NJ 51
NC 43
WA 41
OH 32
NV 32
AZ 29
PA 28
MA 28
MI 24
CO 24
TN 23
MD 17
WI 17

Top Issues

Issue Complaints
Managing an account 602
Closing an account 150
Opening an account 116
Problem with a lender or other company charging your account 103
Fraud or scam 54
Account opening, closing, or management 52
Improper use of your report 47
Other transaction problem 28
Problem caused by your funds being low 24
Incorrect information on your report 23
Deposits and withdrawals 21
Problem with a purchase shown on your statement 17
Using a debit or ATM card 10
Loan modification,collection,foreclosure 10
Money was not available when promised 8
Getting a credit card 8
Making/receiving payments, sending money 7
Attempts to collect debt not owed 5
Other service problem 5
Application, originator, mortgage broker 5

Yearly Trend

Year Complaints Timely
2011 1 100%
2012 15 100%
2013 13 100%
2014 21 100%
2015 16 100%
2016 43 100%
2017 44 100%
2018 70 100%
2019 63 100%
2020 77 96.1%
2021 130 98.5%
2022 124 100%
2023 114 99.1%
2024 185 98.4%
2025 256 99.6%
2026 195 99.5%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Charles Schwab Corporation, the

Charles Schwab Corporation, the's 1,367 logged complaints reach a nationwide footprint - 50 states have at least one filing on record. 45.1% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2011 through 2026-06-26.

Charles Schwab Corporation, the answers 99.2% of complaints inside the CFPB's tracked window and closes 89.2% with a written explanation. 8.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Charles Schwab Corporation, the.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Charles Schwab Corporation, the have?

1,367, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Charles Schwab Corporation, the respond to complaints on time?

99.2% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Charles Schwab Corporation, the?

"Managing an account", filed under the "Checking or savings account" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.