2026 data Public-data reference Official source

First Technology Federal Credit Union

888 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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888
Total Complaints
99.9%
Timely Response
0%
Disputed
20.8%
Relief Provided
42
States Active
2023
Since

Data updated June 2026

Timely response rate 99.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 20.8%
Industry median

Share closed with monetary or non-monetary relief.

First Technology Federal Credit Union complaint mix by product

Total complaints: 888

First Technology Federal Credit Union complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 888 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 372 complaints (43.2%), resolution 23.4% Credit reporting 43.2% Checking or: 173 complaints (20.1%), resolution 18.5% Checking or 20.1% Vehicle loan: 98 complaints (11.4%), resolution 27.6% Vehicle loan 11.4% Debt collection: 82 complaints (9.5%), resolution 9.8% Debt collection 9.5% Credit card: 70 complaints (8.1%), resolution 21.4% Credit card 8.1% Payday loan,: 43 complaints (5.0%), resolution 11.6% Mortgage: 24 complaints (2.8%), resolution 33.3%
  • Credit reporting 372 43.2% – 23% relief
  • Checking or 173 20.1% – 19% relief
  • Vehicle loan 98 11.4% – 28% relief
  • Debt collection 82 9.5% – 10% relief
  • Credit card 70 8.1% – 21% relief
  • Payday loan, 43 5.0% – 12% relief
  • Mortgage 24 2.8% – 33% relief

How First Technology Federal Credit Union's 888 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 372
Checking or savings account 173
Vehicle loan or lease 98
Debt collection 82
Credit card 70
Payday loan, title loan, personal loan, or advance loan 43
Mortgage 24
Money transfer, virtual currency, or money service 22
Debt or credit management 2
Prepaid card 1
Student loan 1

Top States

State Complaints
MA 205
CA 74
FL 68
TX 68
GA 55
NC 43
NY 42
NH 36
IL 34
PA 27
NJ 23
MI 17
WA 16
OH 16
SC 14
OR 12
VA 12
CT 11
WI 10
CO 10

Top Issues

Issue Complaints
Incorrect information on your report 198
Improper use of your report 152
Managing an account 103
Problem with a company's investigation into an existing problem 50
Managing the loan or lease 37
Attempts to collect debt not owed 36
Getting a loan or lease 25
Opening an account 22
Took or threatened to take negative or legal action 22
Problem with a lender or other company charging your account 20
Problem with a purchase shown on your statement 19
Problem when making payments 18
Closing an account 14
Written notification about debt 13
Trouble during payment process 13
Repossession 12
Problems at the end of the loan or lease 11
Fraud or scam 10
Getting a credit card 10
False statements or representation 9

Yearly Trend

Year Complaints Timely
2023 9 100%
2024 268 100%
2025 306 100%
2026 305 99.7%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About First Technology Federal Credit Union

First Technology Federal Credit Union's 888 logged complaints reach a nationwide footprint - 42 states have at least one filing on record. Only 28.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2023 through 2026-06-25.

First Technology Federal Credit Union answers 99.9% of complaints inside the CFPB's tracked window and closes 75.9% with a written explanation. 20.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First Technology Federal Credit Union.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does First Technology Federal Credit Union have?

888, per the CFPB's public complaint count for this company (see the full breakdown above).

Does First Technology Federal Credit Union respond to complaints on time?

99.9% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about First Technology Federal Credit Union?

"Incorrect information on your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.