2026 data Public-data reference Official source

First National Bank of Omaha

4.1K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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4.1K
Total Complaints
99.3%
Timely Response
0%
Disputed
21.6%
Relief Provided
54
States Active
2011
Since

Data updated June 2026

Timely response rate 99.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 21.6%
Industry median

Share closed with monetary or non-monetary relief.

First National Bank of Omaha complaint mix by product

Total complaints: 4.1K

First National Bank of Omaha complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 4.1K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit card: 1,327 complaints (34.1%), resolution 24.0% Credit card 34.1% Credit card: 931 complaints (23.9%), resolution 22.1% Credit card 23.9% Credit reporting: 470 complaints (12.1%), resolution 26.0% Credit reporting 12.1% Checking or: 381 complaints (9.8%), resolution 17.6% Checking or 9.8% Debt collection: 377 complaints (9.7%), resolution 11.4% Debt collection 9.7% Credit reporting,: 311 complaints (8.0%), resolution 19.6% Credit reporting, 8.0% Bank account: 99 complaints (2.5%), resolution 26.3%
  • Credit card 1K 34.1% – 24% relief
  • Credit card 931 23.9% – 22% relief
  • Credit reporting 470 12.1% – 26% relief
  • Checking or 381 9.8% – 18% relief
  • Debt collection 377 9.7% – 11% relief
  • Credit reporting, 311 8.0% – 20% relief
  • Bank account 99 2.5% – 26% relief

How First National Bank of Omaha's 4.1K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit card 1.3K
Credit card or prepaid card 931
Credit reporting or other personal consumer reports 470
Checking or savings account 381
Debt collection 377
Credit reporting, credit repair services, or other personal consumer reports 311
Bank account or service 99
Mortgage 78
Payday loan, title loan, personal loan, or advance loan 53
Money transfer, virtual currency, or money service 31
Consumer Loan 19
Payday loan, title loan, or personal loan 17
Vehicle loan or lease 7
Prepaid card 3
Credit reporting 3
Money transfers 3
Payday loan 1
Student loan 1

Top States

State Complaints
CA 493
NY 329
TX 320
FL 282
IL 255
NE 234
GA 158
PA 129
OH 112
VA 112
CO 110
MI 107
MN 105
NJ 96
AZ 91
NC 89
MD 78
MA 71
KS 66
NV 63

Top Issues

Issue Complaints
Incorrect information on your report 433
Problem with a purchase shown on your statement 375
Improper use of your report 277
Other features, terms, or problems 257
Getting a credit card 231
Managing an account 220
Fees or interest 190
Problem when making payments 173
Closing your account 142
Attempts to collect debt not owed 142
Trouble using your card 122
Problem with a company's investigation into an existing problem 104
Billing disputes 99
Advertising and marketing, including promotional offers 83
Took or threatened to take negative or legal action 80
Opening an account 76
Problem with a credit reporting company's investigation into an existing problem 60
APR or interest rate 54
Other 51
Written notification about debt 50

Yearly Trend

Year Complaints Timely
2011 11 81.8%
2012 144 99.3%
2013 132 94.7%
2014 139 96.4%
2015 134 98.5%
2016 175 99.4%
2017 176 100%
2018 238 99.6%
2019 216 100%
2020 204 100%
2021 213 100%
2022 330 100%
2023 496 98.6%
2024 526 100%
2025 643 99.7%
2026 335 99.7%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About First National Bank of Omaha

First National Bank of Omaha's 4,112 logged complaints reach a nationwide footprint - 54 states have at least one filing on record. Only 39.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2011 through 2026-06-26.

First National Bank of Omaha answers 99.3% of complaints inside the CFPB's tracked window and closes 77.3% with a written explanation. 21.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit card" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First National Bank of Omaha.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does First National Bank of Omaha have?

4,112, per the CFPB's public complaint count for this company (see the full breakdown above).

Does First National Bank of Omaha respond to complaints on time?

99.3% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about First National Bank of Omaha?

"Incorrect information on your report", filed under the "Credit card" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.