CFPB · Broad respondent spread

Credit monitoring or identity theft protection services

38.7K CFPB complaints · 832 companies (broad spread) · top product Credit reporting or other personal consumer reports.

38.7K CFPB complaints

"Credit monitoring or identity theft protection services" names 832 companies (broad spread) on 38.7K filings · Experian Information So… 26.4%. Allegations, not findings.

  • Volume rank #29 of 178
  • Experian Information So… 26.4% of filings
  • Data updated June 2026
  • Broad respondent spread
38.7K
Total Complaints
832
Companies
Credit reporting or other personal consumer reports
Top Product

Companies filing under "Credit monitoring or identity theft protection services"

# Company Complaints
1 Experian Information Solutions Inc. 10.2K
2 Equifax, Inc. 9.7K
3 Transunion Intermediate Holdings, Inc. 9.2K
4 Capital One Financial Corporation 891
5 Citibank, N.a. 389
6 JPMorgan Chase & Co. 378
7 Synchrony Financial 356
8 Credit Karma, LLC 331
9 Bank of America, National Association 316
10 Wells Fargo & Company 283
11 Nelnet, Inc. 251
12 Bread Financial Holdings, Inc. 247
13 Discover Bank 208
14 American Express Company 141
15 TD Bank Us Holding Company 130
16 Barclays Bank Delaware 122
17 Mohela 120
18 Maximus Federal Services, Inc. 116
19 John C. Heath, Attorney at Law, PLLC 116
20 Navy Federal Credit Union 110
21 Ally Financial Inc. 105
22 Navient Solutions, LLC. 97
23 Resurgent Capital Services L.P. 96
24 Affirm Holdings, Inc 92
25 Credit Acceptance Corporation 84
26 Santander Holdings USA, Inc. 80
27 Encore Capital Group Inc. 77
28 Self Financial Inc. 77
29 U.S. Bancorp 76
30 EdFinancial Services 74
31 Truist Financial Corporation 71
32 Aes/Pheaa 70
33 LexisNexis 69
34 OneMain Finance Corporation 68
35 CL Holdings LLC 64
36 Goldman Sachs Bank USA 63
37 CLGF Holdco 1, LLC 62
38 Portfolio Recovery Associates, LLC 62
39 Servicer under contract with Federal Student Aid 60
40 Kikoff Inc. 59
41 Westlake Services, LLC 55
42 General Motors Financial Company, Inc. 52
43 United Services Automobile Association 46
44 Chime Financial Inc 46
45 Enova International, Inc. 44
46 Fidelity National Information Services, Inc. (FNIS) 44
47 Early Warning Services, LLC 41
48 Toyota Motor Credit Corporation 40
49 Exeter Finance, LLC. 39
50 Citizens Financial Group, Inc. 39

Source: CFPB Consumer Complaint Database

"Credit monitoring or identity theft protection services" across a broad respondent set

"Credit monitoring or identity theft protection services" appears across 832 distinct companies in the CFPB public record, a wide respondent spread for this allegation label. Respondent breadth sits in the upper third of the indexed issue corpus. No single company exceeds 26.4% of these filings.

With 832 companies named, the pattern may reflect how a product category is sold or serviced rather than one firm's operations. Most filings pair with "Credit reporting or other personal consumer reports". Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Credit monitoring or identity theft protection services" (#29 of 178; 832 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Broad respondent spread